George D. Schindler - CGI Group, Inc.
Management
Yes, I guess there's two things I would say there. On the business solutions side, yes, we continue to see strength in banking and in government and continued interest in some of the other industries, utilities. And the insurance side of financial services, we see more interest. We also see interest in the IT optimization tools like our hybrid cloud platform, the Unify360 product. But, in addition to offering this IP as Software as a Service, which I outlined in the opening, some of the uptick in our IP we're seeing now by the value proposition, that the new technologies that we've integrated into our IP is now creating. So I'll give you a couple of examples. I mentioned blockchain in the opening. We're using blockchain technologies in our trade solution, in our payment solution, and now we're looking at it for our utilities solution. What does this provide our clients? It provides them faster transaction times that the IP can forward with strength and security. So that's an example on blockchain. In artificial intelligence, we're building that into our wealth solution, our hybrid cloud solution, our global customer services solutions. This allows the price point, and again, the value proposition to change for our clients. And then, applying digital customer experience, this is a big driver of the IP, and so we've taken existing IP like our government IP and added that digital customer experience. We've done that in our wealth platform and then we're introducing new platforms that are built using that as its basis, like our Retail 360 platform. And that's just the beginning, because I think then the future, as I mentioned, 80% of our clients are saying okay, now how do I use data analytics. And I mentioned the importance of bringing on our new colleagues from Affecto, because the future is going to be in the data that these new applications and new technologies are able to provide, which then feeds back into better solutions. So I gave you maybe a longer answer than you expected, but that's where our IP is going. It's not just the business solution, if that makes sense.