Alex S. Xu
Analyst · Morgan Stanley. Please go ahead
Thanks, Rene. Hello everyone, and thank you for joining us for today's phone call. First, we want to apologize for the accidental earlier termination of the phone call during the last quarter's earnings call. We hope, this time, the operator will not accidentally terminate the call earlier. 2021 was a full year of changes, challenges, and opportunities, with a surge in COVID-19 cases and the emergence of new virus variants and intermittent lockdowns. Facing the twists and turns of the pandemic, we seized the opportunity to further innovate our brand, support our franchisees, and actively promote digital management. We believe that all these changes have paved the way for a strong recovery and the sustainable development of our business once the pandemic is finally over. Please turn to Slide 5. We are satisfied with our performance in the fourth quarter given the resurgence of COVID-19 in various parts of China. Compared with Q4 2020, RevPAR decreased 5.6% to RMB 117, total revenues increased 6.1% to RMB 307.4 million. It is worth mentioning that the total revenue for the full year increased 29.7% year-over-year to RMB 1,206.1 million, meet our revenue guidance provided in the previous quarter. Income from operations decreased 69.5% to RMB 36.1 million, with a margin of 11.8%. Net income decreased 64.1% to RMB 28.46 million, with a margin of 9.3%. Non-GAAP adjusted EBITDA decreased 48.4% to RMB 67.5 million, with a margin of 21.9%. And earnings per share decreased 69.9% to RMB 0.25. Slide 6 shows detailed numbers for total revenue, operating income, net income, and adjusted EBITDA. On Slide 7, operating performance was impacted slightly for the last quarter. Our occupancy rate and RevPAR recovered to 90.6% and 91.3%, respectively, after 2019 levels, a better performance than the industry average. Slide 8 shows historical weekly RevPAR performance in the fourth quarter versus 2019. We actually trended all the way through May of this year. RevPAR started to recover at the beginning of October, only to drop to 81.3% in the first week of November with the resurgence of COVID-19 in several cities. It then gradually recovered as cases subsided to finish the year strongly at 98.5% in the last week of December. After a seasonal drop at the beginning of 2022, RevPAR recovered to 88% over the Chinese New Year due to family reunions and domestic tourism recovery, leading to a boom in the hospitality industry. However, the reintroduction of travel restrictions during the Winter Olympics and the increasing number of Omicron variant cases sent it down again. This downtrend was further affected by another round of COVID-19 outbreaks in March and April that resulted in some major cities being locked down and millions of residents confined at home. Prolonged outbreaks that started in March in Jilin Province and Shanghai have since caused RevPAR to further decline to 56% early in May. While China's domestic market remains under pressure due to a wave of Omicron-related infections, we believe we can continue to outperform the industry across business lines. Currently, around 800 of our hotels are under requisition by various governments, approximately 17.2% of our total portfolio. We, our franchisees, and partners stable customers' income. In addition, we support them in many ways, including reducing and eliminating recurring management fees and providing franchisee loans at an attractive interest rate. We are also supporting pandemic prevention measures with hotel staff and volunteers delivering food and water supplies to pandemic prevention and control stations. Furthermore, our staff actively responded to the calls of the government and undertake quarantine and reception tasks, including taking charge of the meals of quarantine observation and the pandemic prevention personnel. Now, starting with Slide 10, let's talk about strategies and execution with further expansion in the mid to upscale segment and the Tier 3 and the lower cities in Southwest and South China, as well as brand renovation. Let's take a look at Slide 11. We have been continuously growing our mid to upscale and the luxury segment over the past few years. And by the end of the fourth quarter, hotels in these segments had increased to 552, 11.9% of our total portfolio, compared with only 50 in 2017. We plan to open more hotels in these segments this year. Please turn to Slide 12. Over the past five years, most of our new hotels have been in China's rising Tier 3 and the lower cities, where they have recovered faster than in other cities in most quarters. In addition, hotels in some lower-tier cities are performing well, especially those with a smaller number of rooms. As we continue to execute our strategic plan, 68.4% of all new hotels in our current pipelines are in such cities, and we will further capitalize on the substantial opportunities in such locations. Let's have a look at Slide 13. During recent quarters, we accelerated our expansion into the Central, Southeast, and Southwestern markets. The map shows our expansion footprint in provinces, including Chongqing, Sichuan, Hubei, Jiangxi, Shanghai, and other provinces for both L&O and F&M hotels openings. Please turn to Slide 14. Responding to a growing market trend, we have launched a new mid to upscale brand called e-sports hotels. These hotels allow us to step into the e-sports segment and answer the need of local gamers and hotel guests for this type of experience. We now have 25 e-sports hotels in operation, and we target an additional 100 over the next 12 months. These hotels typically record ADR around RMB 300 to RMB 400, with occupancy rates around 100%. The performance has been even better than usual during COVID-19. Furthermore, innovations in our renovation process have made it possible to complete renovation within 14 days, further reducing costs for the franchisees. We also introduced an innovative new brand, Geli Hotel, that embodies personality and vitality. Geli Hotel is positioned in our mid-tier segment and currently has seven hotels in operation. The road to recovery lies ahead, but it is by no means straight. In a rapidly changing market environment, over the past two years, we have implemented strict cost control measures to improve the operating efficiencies of all brands. All these efforts have enabled us to adapt quickly to changes in our industry and put us in a strong position to grow faster post-COVID-19. Going forward, we will remain highly adaptable to emerging market trends and capture growth opportunities, thanks to our resilient and flexible business model and the experience that our team and franchisees have accumulated while combatting COVID-19. Now, let me turn the call to Megan.