Steve Streit
Analyst · Jefferies
Thank you, Dara, and welcome, everyone, to Green Dot Corporation's Q1 2018 earnings call. Today, we'll start with a review of our outstanding financial performance in the quarter, which represents another consecutive quarter where we've exceeded our top and bottom line expectations. I'll then provide an update on how we're executing on our 2018 Six-Step Plan, which will be followed by Mark's detailed overview of our quarterly results and an increase to our 2018 full year revenue and earnings outlook. Our disciplined execution against our long-term strategic plan of building a differentiated products and platform model continues to yield very impressive results. Total consolidated operating revenue came in at $315 million, representing a 25% year-over-year growth rate, an acceleration over last year's Q1 growth rate of 11%. Excluding the UniRush acquisition, which lapped in February, organic revenue grew 16% year-over-year. Adjusted EBITDA for the quarter was $104 million on a consolidated basis, representing year-over-year growth rate of 16%. You'll notice that our year-over-year adjusted EBITDA margins compressed by 240 basis points in the quarter. As we shared in our last call, we expected that the newer branded product lines and the large-scale Banking-as-a-Service program launches that were expected to contribute material revenue growth in the quarter would have a much lower contribution margin than our established product lines and that is exactly what happened, causing consolidated margins to compress somewhat year-over-year, with margins on those programs expected to expand over future periods as those programs scale. Having said that, our annual guidance calling for around 100 basis points of consolidated EBITDA margin expansion for the full year 2018, despite the materially lower margins on those new programs and the burden of all the associated large upfront investments, speaks to the powerful leverage in our operating model. Consolidated non-GAAP EPS for the quarter was $1.40, representing a year-over-year growth rate of 40%. To give you a sense of scale, this $1.40 non-GAAP EPS result in Q1 is more than we achieved in the entire year of 2015 and marks the seventh consecutive quarter in which we have posted double-digit or better year-over-year growth in non-GAAP EPS. In our Account Services segment on a consolidated basis, total active accounts increased for the fifth consecutive quarter, growing by 21% year-over-year or an additional nearly 1 million more active accounts year-over-year, totaling 6 million active accounts in the quarter, a new record for Green Dot, what's more impressive than how much we grew is the composition of that growth. Much of this growth came from our new Banking-as-a-Service or BaaS program, as you might expect, given all the business wins we announced last year in that part of the business. But more than 1/3 of that growth came from our own established branded programs. Of course, in our business, attracting and retaining the right kinds of customers is actually more important than the number of active customers in and of itself. Specifically, we have previously shared that a direct deposit customer typically has a meaningfully higher lifetime value than accounts that do not receive direct deposit. Given the ongoing momentum in our efforts to attract and retain direct deposit accounts, we're proud to share that the number of Green Dot customers who are now receiving direct deposit increased by 930,000 customers year-over-year, meaning that we added 900,000 new direct deposit accounts to our active portfolio as compared to the prior year period, with 80% of all GDV in the quarter being sourced through direct deposit, also setting a new record. The continuing long-term portfolio mix shift towards higher lifetime value accounts helped push the Account Services gross dollar volume or GDV flowing through our various Account Services products up by 57% year-over-year to more than $11.7 billion, setting another new record for our company. To put that number into perspective, we added more than $4 billion in GDV just in Q1 2018 over Q1 2017, which itself was up $1.2 billion over Q1 2016. While a good percentage of that growth came from our new Banking-as-a-Service programs, the majority or 62% of that growth came from our own established branded programs, illustrating the tremendous success we're having across our various product lines, both new and established. All of this positive momentum, including the UniRush acquisition and the launch of our TurboTax product, drove revenue in our Account Services segment to increase by nearly $55 million year-over-year to $222.4 million, an increase of 33% over Q1 2017. Our Processing and Settlement Services segment also achieved record-setting results for the quarter. The number of cash transfers consisting primarily of at-the-register swipe reloads to prepaid cards and MoneyPak units sold at retail stores totaled 10.1 million cash transfers in the quarter, an increase of 9% year-over-year. Interesting to note that this is the first time we have exceeded 10 million cash transfers in a quarter since Q1 2015 when we began the discontinuation of MoneyPak version 1. So not only is this excellent result in Q1 a great achievement in its own right, but it's also a sweet victory for our Money Processing team members who have patiently rebuilt this business since that time with great skill and determination. Looking at our tax processing division called Green Dot TPG, the total number of tax refunds processed in the period increased to 8.75 million, a 2% year-over-year improvement compared to Q1 2017, which was a 5% improvement over Q1 2016. Recall that our expectation for the TPG business when we purchased it back in late 2014 was to achieve only modest growth over the long term, given a mature tax industry and a mature product category while enhancing our margin structure and providing synergistic diversification. So the consecutive annual growth we're achieving is very gratifying, especially in light of the later start to tax season this year, which we would expect to have hindered the year-over-year comp due to a fewer number of tax refunds being processed prior to March 31. These two product lines, cash transfers and tax refund processing, along with very strong growth in the other products and services offered through our Processing and Settlement segment like, for example, our SimplyPaid 1099 worker disbursement solution and our e-cash and PayPal cash products, combined to deliver overall segment growth of $8.1 million equating to $102 million of revenue in the period, representing a year-over-year growth rate of 9%. Now I'd like to share some recent business updates followed by a status update of this year's Six-Step Plan so you can see how your management team is performing against our stated objectives. First, let's review the Banking-as-a-Service side of our shop. Of course, you're already aware of the Apple Pay Cash program, which uses our BaaS platform and rolled out in Q4 2017. And in Q1 of this year, our platform powered an increasingly robust list of enterprise-sized programs that added a material amount of revenue to Green Dot in the Q, and we believe over time as they scale, will also add material profits. For example, the new TurboCard offered by Intuit's TurboTax is off to a very good start with strong customer adoption and a seamless operational and technical launch. Our partnership with Intuit is an excellent example of the Green Dot competitive advantage, which offers platform partner scalable domain expertise across so many mission-critical divisions. Hats off to our awesome Green Dot business development, bank, product, technology, government relations and operating teams who worked so diligently with our partners at Intuit to create such a successful offering. The TurboCard was a material contributor to our year-over-year revenue growth in Q1, and we expect the program will be a nice contributor in Q2 as well. Next, just a month or so ago, Green Dot launched the all new Uber Debit Rewards card powered by GoBank. It's a new kind of small business bank account that offers cash back rewards and purchases at select retailers, free Instant Pay deposited to the driver's account immediately after their fare is completed and other innovative new features. Uber is a great partner for Green Dot, and we greatly appreciate the opportunity to help them better serve their drivers, another great achievement for our biz dev, bank, technology, products and operations teams. Lastly of note, Green Dot is pleased to welcome Stash, a leading personal financial services platform that seeks to revolutionize saving and investment for millions of Americans. Similar to other Green Dot Banking-as-a-Service partners, Stash will ultimately launch a new kind of bank account with features and services specially designed for its customer base. We believe Stash is showing tremendous traction in the market with their reported current user base of over 2 million and growing rapidly. We are proud to be their banking and technology partner for this important initiative. On the branded side of our shop, Green Dot continues to gain traction on nearly all fronts. First, after all these years, Green Dot continues to add new retail distribution for our legacy products and services as we welcome nearly 800 Ahold, Giant and Stop & Shop locations to the family of Green Dot distributors. We also began offering our PayPal cash Money Processing product through 2,000 Casey's General Store locations, where consumers can use a barcode we securely send to their cell phones to deposit cash to their PayPal account. And we're pleased to let you know we've renewed our distribution agreement with Euronet Worldwide and their ePay retail locations. Additionally, Green Dot has earned more than 5,000 new incremental shelf facings for its products and services at Safeway Albertson stores and other locations where Green Dot now occupies space formerly occupied by the now defunct American Express prepaid product line. Lastly, Green Dot continues to earn more shelf placement at the world's largest retailer, where Walmart is adding new facings for Green Dot at more supercenter check lanes, its new Division 1 stores and their highest-volume Walmart Neighborhood Market stores, which are rolling out this month and next. The Walmart MoneyCard Cashback account continues to perform very well, and we greatly appreciate so many years of support and partnership from the Walmart services team. Now let me review how we're performing against our 2018 Six-Step Plan, our road map for ongoing growth. Step 1 was to continue to grow the number of active accounts year-over-year and to improve the unit economics of those accounts. As you know from the record-breaking results in Q1, we are well ahead on this goal, having added nearly 1 million new active accounts while increasing the number of accounts receiving direct deposit by 930,000 on a year-over-year basis. Our new account products, whether our Green Dot or Walmart branded cards, our new Uber small business checking account, our growing portfolio of rapid pay payroll cards and other products, seem to be appealing to more and more millennials who value the convenience of mobile-centric, on-demand, low-fee bank accounts. A statistic that illustrates this point really well is not only did we add a record number of active accounts in the quarter, but our products are increasingly becoming a favorite mobile app for our customers, with more than 1.5 million new Green Dot mobile apps being downloaded in just this Q1, a 71% increase over the prior year period. We believe the total addressable market for our account products is quite large, with third-party research commissioned by Green Dot showing that a majority of 18- to 44-year-olds would be interested in opening up a new kind of bank account that you could easily obtain online, via the app stores or in a retail store on a 24/7 basis. On that topic, you may have seen our new television ads that debuted in Q1 on Comedy Central, MTV, MTV2 and VH1 promoting our Green Dot 5% Cashback Visa debit card as a new kind of bank account. The early results are very positive, supporting our belief that we have a significant opportunity for continued growth in our Account Services division. Step 2 is to launch a new and compelling use case for the new MoneyPak and to continue to increase the number of retail stores selling MoneyPak. That new use case is now in pilot showing good traction, and we look forward to sharing specifics later this year once we announce our broader rollout. So far, so good. On the distribution side, our retail sales team is hitting it out of the park with MoneyPak now on sale at 70,000 retail stores, most recently adding most 7-Eleven stores. Given the strong results for their cash transfer product line in the queue, I think it's fair to say that MoneyPak is back. Step 3 is about continuing to invest prudently for future growth. As you can see from the more than $60 million in year-over-year revenue growth in the quarter, investing in new technologies, new products and new sales channels, along with investing in the people, infrastructure and internal controls to handle it all is an essential part of helping to achieve consistent growth over time. Altogether, our recent investments into acquiring UniRush; developing a secured credit card product; creating the SimplyPaid disbursement engine; building out our Banking-as-a-Service platform that now powers program from Apple, Intuit, Uber and soon, Stash; and the new product features we've rolled out like Prize Savings at Walmart and the Green Dot 5% Cashback Debit card have been very successful for us, and we believe positions us to drive incremental growth for many quarters to come. There is, of course, a near-term tradeoff when we make the decision to reinvest some of today's profits back into so many exciting high-potential growth initiatives for tomorrow. Absorbing the associated incremental platform and SG&A expenses on new programs that generally take some time to scale, and therefore, knowing we're going to need to absorb the resulting lower margins on those new programs is a philosophical approach Green Dot has embraced for several years. The investments we made in the past are helping to propel the strong performance we have today. And we expect that investments we make today will help fuel the growth of tomorrow. For example, in Q1, several new programs drove a material amount of new revenue that had margins well below our established product margins. We discussed this dynamic on our fourth quarter call, but it's actually again worth noting since the year-over-year margin compression in Q1 is actually the net result of us having achieved materially expanded margins on our established product lines being offset by the materially lower margins generated on our large-scale new product lines. As Mark will share in his section of the call, we are raising full year guidance for revenue and profitability while also reaffirming our expectations for 2018 margin expansion even when considering the growth investments we've made, and will continue to make, in initiatives intended to drive future growth. This ability to invest significant amounts of money into new growth initiatives while still generating year-over-year consolidated margin expansion is, we believe, a very compelling and sustainable part of our products and platform operating model. Step four is part of why Step three works so well. That is continuing to drive increasing efficiencies across our consolidated operating platform in order to successfully expand margins year-over-year while still giving us room to invest in growth for tomorrow. While Q1 margins declined for good reasons, as we just discussed, we're anticipating year-over-year margin expansion for the full year. We believe there's still a lot of meat on the bone, so to speak, in terms of opportunities for operating efficiencies and transformational process improvements across the enterprise that we feel can help us continue to achieve these margin goals going forward. Steps five and six are about the smart and flexible deployment of capital to enhance shareholder value over time. While we remain focused near term on successfully scaling multiple large platform program launches, we will continue to take a long-term thoughtful approach when considering the best use of our significant cash flow. Our raised outlook, that Mark will provide shortly, does not assume any M&A or share buyback activity, which, of course, would be subject to regulatory approval when and if such an opportunity develops. So in summary, we are just thrilled how we are executing both on our longer-term corporate strategies and with achieving the right outcomes on our 2018 Six-Step Plan, as evidenced by the results of the Q and the continuing momentum in the business. My thanks to our entire Green Dot leadership team and their team members across the U.S., China and the Philippines. And we thank our investors for your partnership as we continue to build the business. And with that, I'll now hand the call over to Mark Shifke for his CFO report. Mark?