Blake Irving
Analyst · Mark May from Citi. Your line is open
Yes, on the second question, Mark, your question was about DIY, our website builder product and WordPress. The interesting thing about a customer who comes to our site, when somebody comes looking for a website builder, they have been told that they should be using WordPress. So the really interesting thing is they don't trade-off of an easy to use, DIY website builder or WordPress by price. They do it by recommendation. And web influences -- as technology influencers that are usually professionals that somebody might know recommends that they use WordPress and then they start looking for it online. We happen to be one of the largest, or the largest, WordPress provider in the world today commercially. And we've made that a very simple product. So many smart business folks who actually want to build a website, have been told Go use WordPress. And so they go to GoDaddy. They click on websites and WordPress shows up. They click on it and they go down that funnel and then we're just trying to build a very attractive price for them to get into the product, try the product, use it and have a great experience. On the DIY website builder products -- I kind of characterize these things as ones a little bit more technical and pixel perfect than the other. On a DIY website builder product, if somebody who says, I just want to build a website, and this one says I can do it myself, therefore let me go ahead and click, what's the value proposition and how is that price. If they went to WordPress and they tried to use the product, even as simple as we can make it, it may not be simple enough. So the DIY product that we have built, that you will see us evolve pretty substantially of the next couple of quarters, will be incredibly easy to use, will not have that perfect -- that pixel perfect ability, as customers can get themselves in trouble, actually, when they have that much freedom. So we put up, what I will call, really good guardrails, really good intelligence, good machine learning, great library of photos and templates that will make it really easy for customers to build something they want. Our goal is to get them into a product that allows them to have a great outcome, right? To meet customers on their site. To acquire customers. To retain customers, to market to them, and frankly whatever they want to choose. Whether they've been told to go get WordPress or Pro, or they say, I want to build a website, make it easy for me. We are doing both of those things.