Mimi Vaughn
Analyst · CL King. Please proceed with your question
Thanks, Darryl. Good morning, everyone. Thank you for joining today. As we announced last month, and you just heard, I'm very pleased we've removed interim from Tom's title. Tom brings almost 30 years of CFO experience and deep roots in brands and retail, most recently at Deckers Brands. He has been a tremendous asset to the organization since joining us a year ago, helping guide the business through a period of significant recovery and growth. We're excited he's part of our leadership team and will continue to benefit from his knowledge and expertise as we grow Genesco going forward. Now onto recent performance. Building off an extremely strong first half of the year, we delivered another record EPS that well exceeded our expectations fueled by a very successful back-to-school selling season. As expected, sales were up considerably from last year, but what's most exciting is the double-digit increase over pre-pandemic level. We entered the pandemic in a position of strength, are navigating the pandemic well and will enter the post-pandemic phase even stronger. While the current market conditions have presented a number of external challenges, including supply chain disruptions, labor shortages and wage increases, elevated freight expense and other cost pressures, we are managing through them adeptly. This quarter's performance highlights the differentiated competitive positions of our retail and branded concepts, strong consumer engagement and the strategic advantages delivered through our footwear-focused strategy as we work to transform our business. In particular, our results Spotlight Journeys and Schuh as the leading destinations for teen and use fashion footwear. Customers view them as unparalleled fashion authorities, validating whatever brands they're currently selling and are increasingly turning to our concept for their branded footwear needs. Back-to-school is a major driver of Q3 sales in a normal year, and we prepare for and experienced very strong seasons in both the U.S. and the U.K. as students largely return to in-person classes in the U.S. for the first time. Sales at Journeys and Schuh exceeded pre-pandemic level. And while sales volumes typically moderate after the back-to-school rush, we were very encouraged that demand accelerated throughout the quarter and remained strong into October. I'll call out for Q3 overall with the robust consumer appetite for in-person shopping even as the number of COVID cases spiked which allowed us to drive a 30% increase in store sales over last year. Although traffic is still below pre-pandemic levels, it improved across the board to the best levels we've seen. And thanks to increased conversion in our full service environment, like-for-like store sales were up in the quarter for the first time since the pandemic began. Our ability to capitalize on the increased demand would not have been possible without the commitment and drive of our store teams who worked tirelessly to prepare and execute a successful back-to-school. Congratulations to our entire field organization on a job well done. These results reinforce our view that kids like to shop in person even if they begin their shopping journey online making our stores a strategic asset working in tandem with our digital capabilities. I'll now provide some key highlights from this important back-to-school quarter. Third quarter revenue of $601 million increased 25% versus last year and 12% versus two years ago. And revenue growth, better-than-expected gross margins and expense leverage resulted in an operating income increase of almost 70% over pre-pandemic levels and record EPS of $2.36 compared with $0.85 last year and $1.33 two years ago, all on an adjusted basis. Additional highlights include the robust store sales I've already talked about plus another quarter of strong digital growth. Digital sales, which come with double-digit operating margins, increased 11% year-over-year and 79% compared to fiscal '20. With this, our e-commerce business now represents 18% of total retail sales and is approaching $0.5 billion. Next, increasing gross margin by 210 basis points versus last year, driven primarily by higher full-price selling and price increases while being flat with fiscal '20 in spite of the changing mix of our business and some freight expense pressure. Leveraging adjusted SG&A by 260 basis points compared to pre-pandemic levels, as we make progress on efforts to reshape our cost structure. And finally, restarting our share repurchase activity by buying back $31 million of Genesco stock, demonstrating our strong financial position, confidence in our future and commitment to a strong track record of returning capital to shareholders. As excited as we are about this quarter, we are even more excited about driving our strategy forward to deliver additional growth, profits and shareholder value. So turning now to discuss each business in more detail. Strong consumer demand for a variety of brands and styles drove continued momentum as Journeys achieved record third quarter revenue and operating profit marking the fourth consecutive quarter of record profitability even while operating with inventory almost 30% below pre-pandemic levels. Leveraging its industry-leading vendor partnerships and deep talent and experience, Journeys merchants selected and secured a compelling assortment of footwear most desired by its team customer. The current fashion cycle, which I've been describing, is shifting more into casual plays into Journeys strength with a nicely diversified assortment. However, for this back-to-school, performance was strong in several categories across both casual and fashion athletic. Nine of the top 10 brands experienced year-over-year growth in the quarter. In addition, the in-person back-to-school also drove a big pickup in non-footwear sales like backpacks with non-footwear up over 50%. With consumers willing to spend more for full-priced items, coupled with higher footwear ASPs, Journeys also experienced a nice lift in gross margins. Direct sales held onto most of last year's very strong gains as Journeys increased social media and digital advertising, driving an almost 30% increase in online conversion versus two year ago results. Recent market research validated that our strategies are further building the strength of the Journeys brand as Journeys share of teen footwear purchases and likelihood to be considered as a go-to place for shoes have both increased nicely since the last time the research was conducted. Shifting now to the U.K. We were also very pleased with Schuh's back-to-school performance as Q3 constant currency sales increased almost 20% above pre-pandemic sales. Although students attended school in person last year, this year, shoppers increasingly return to physical retail, and our store teams drove higher conversion and more multi-sales on the best traffic of the year. The return to stores did not impede the growth of online with direct sales notching large gains on top of last year's meaningful growth as the e-commerce channel more than doubled on a two-year basis. Fueling this growth were several back-to-school key marketing campaigns and increased spending. The fashion trends driving business are largely the same ones driving Journeys and several of Schuh's top 10 brands experienced growth in the quarter as well. Additionally, Schuh success managing through COVID strengthened its key vendor partnerships boding well for the future with even better access to product. Turning now to our branded side. Our plan to re-imagine Johnston & Murphy for a more casual, more comfortable post-pandemic environment is delivering tangible results. Hard hit by COVID, J&M is tracking well ahead of its turnaround goals. Sales improved further in Q3, both online and in stores but are still below two year ago levels due to the extended delays of return to the office and lower inventories from supply chain disruption. Delayed deliveries and much stronger-than-expected demand but J&M's inventory almost 50% below two year ago levels. We are especially pleased with the performance of J&M's new athletically inspired casual product. Casual footwear now makes up more than 70% of DTC footwear product sales with casual athletic increasing 120% versus last year. J&M's marketing strategy in which we highlight innovation and technology features new products such as the bags, which was presented in the September advertising campaign and resulted in an 80% sell-through by the end of the month. In addition, J&M's apparel business, highlighted by printed woven shirts and knits increased by over 30% versus two years ago, endorsing efforts to position J&M as a modern lifestyle brand with broader consumer reach. Rounding out the discussion, Licensed Brands unfortunately saw the biggest challenges from supply chain disruption, which led among other things, to much higher-than-expected freight costs. On a positive note, there was strong demand for both Levi's and Dockers footwear in value and full-price channels, which positions the business for improved profitability and supply challenges subside. Turning now to the current quarter. We have trend-right assortments and are well prepared for the holiday season, which many will celebrate together for the first time in two years. We were very pleased with our results in November, as sales tracked nicely ahead of pre-pandemic levels, and the boot season is off to a good start with boots as a key part of our fourth quarter mix. For the Black Friday weekend itself, we were also pleased with the results. But unlike pre-pandemic times, most venue retail venues and almost all our stores were closed on Thanksgiving Day. While supply chain issues will continue to require close management, we have taken many actions to best prepare our businesses to meet our holiday sales expectations. Given the recovery and confidence we have, we are returning to giving guidance. We expect adjusted earnings for fiscal '22 to be between $6.40 and $6.90 per share. We regard this guidance as a range, but somewhere close to the middle reflects our best current belief of where we would come out, representing an increase of about 45% over fiscal '20. Tom will give more guidance details later in the call. Our footwear-focused strategy is delivering results. COVID has provided the real opportunity to transform our business at a more rapid rate and we are on a very good pace delivering growth and improved operating margins and EPS. This new direction leverages our strong direct-to-consumer capabilities across footwear retail and brands and the synergies between platforms. Driving this strategy are six strategic pillars that emphasize continued investment in digital and omni-channel, deepening consumer insights, driving product innovation, reshaping our cost base and pursuing synergistic acquisitions, all to transform our businesses and exceed the expectations of today's consumer whose needs have advanced. I'd like to give a brief update about some of the work underway. We have rolled out at Johnston & Murphy in the U.S., new point-of-sale hardware and software, along with new tablets advancing efforts to further digitize our stores and enhance the omni-channel shopping experience. For consumers, tablets allow easier access to the full merchandise assortment anywhere in our network. Mobile checkout allows consumers to skip the checkout line. The new software enables new payment methods like Venmo, and we are able to upgrade our clienteling efforts. For employees, the new technology creates efficiencies across in-store tasks, such as visual merchandising and new hire on-boarding. After the holidays, we will roll out this technology at Journeys and will benefit from these capabilities in our next fiscal year. Journeys research shows that while our digitally native Gen Z customer interacts with us across several digital touch points, up to 75% intend to make their purchases in store, requiring investment to provide a compelling store experience. Journeys also brought online a bespoke e-commerce packing module with Carton on-demand capabilities, which is helping speed fulfillment of online orders during this peak holiday period and keep up with a much higher digital demand. Not only is the speed of fulfillment faster, but this new technology enhances efficiency as we can now fulfill a greater portion of our web orders from our distribution center instead of from our stores, evidenced over Thanksgiving week when over 80% of web orders were fulfilled from the D.C. An added benefit is we are able to keep our stores well stocked for in-person shopping. Finally, Journeys piloted on its website and pleased with the conversion results plans to roll out augmented reality software, which enables customers to virtually try on and visualize what a pair of shoes would look like on their feet. Building deeper consumer insights is another pillar where Journeys is dedicating substantial effort starting with first-party data. Our methods for capturing first-party data and being able to identify Journeys' customers continue to improve. Because of the trusted relationships we have with our team, consumer and their parents, the efforts of our people to collect customer information in stores, combined with our notable online growth has improved visibility, and we're currently able to identify 80% of Journeys' customers. Identified customers enter the Journeys' marketing ecosystem and depending on their preferred method of communication receive a combination of digital, e-mail, SMS, social and direct mail marketing. In parallel, we're in the process of moving our customer database in-house, cleansing our existing data and populating a data lake. Along with the customer segmentation from our primary research, this will enable us to invest in differentiated marketing content that drives consumer engagement, whether we're speaking with the consumer who love shoes and wants to stand out or the consumer who cares a lot about fitting in and wearing shoes their friends were. In a fragmented industry and knowing our teams enjoy wearing a variety of footwear brands, our aim is to drive loyalty, further consolidate their purchases and take a larger share of our customers' closets. Touching now on ongoing initiatives of giving back to our communities, in the fall, Journeys ramped up efforts across North America in partnership with non-profit candidate. Journeys employees in 73 cities came together to build and donate 1,500 skateboards to underserved use. It was the largest employee-driven giveback campaign in our history, with more high-impact events to come. We're advancing our ESG program on this and on other fronts, with a key milestone being the start of an enterprise-wide carbon footprint assessment as we work toward publishing a comprehensive ESG report next year. So to close, I'd like to acknowledge and thank our employees for their outstanding work and diligent efforts, which have delivered such positive results this year and positioned us so well for the holidays. I'm continually inspired by the drive and the dedication of our people and saw so many examples over Black Friday weekend, if you all going the extra mile to serve our customers so well. Now, I'll turn the call over to Tom.