Len Williams
Analyst · D.A. Davidson. Please go ahead
Thank you, Mark. Good morning and thank you for joining the call today. Before our prepared remarks, I would like to acknowledge and thank the healthcare professionals for their tireless and selfless efforts in the frontlines to help those infected with the COVID-19 virus. Our thoughts and prayers are with them and with their families impacted by the pandemic. I would also like to express my gratitude for the bank’s leadership team and the many associates who have adjusted their lifestyle dramatically to continue to be there for our clients and the communities we serve. Included with the 8-K we filed yesterday is not only our first quarter earnings release, but also a presentation that highlights our response to the COVID-19 pandemic, the efforts we have made to assist our clients, the business sectors and our loan portfolio that maybe the most impacted by the pandemic and the strength of our balance sheet to withstand the potential negative effects as shutting down the economy may have on our clients and us. We will be speaking to both the earnings release and the presentation on this call. As events began to unfold with the health risks of COVID-19, our immediate concern was the health and welfare of our dedicated associates. We immediately executed on our pandemic response incorporated into our business continuity plan. The response effort has been the largest coordinated project undertaken by the bank and I am incredibly proud of how our associates responded to the challenge. We have seen strength and leadership emerge through this unprecedented business twist. Some key aspects of our readiness response include identifying and isolating high-risk associates, initiating social distancing, eliminating all corporate travel for us and our vendors and dispersing those who already had secure remote access to our systems. We then significantly increased the number of associates who are able to work remotely, which included the procurement of approximately 100 additional desktops along with accompanying headsets and video equipment. This effort to reduce the density of our operations facility was a significant task which our information technology department performed admirably. They completed it in just a couple of weeks. This dispersion included departments that we have typically not considered working remotely, including our loan processing department, customer care center and even our central processing group. While we rapidly deployed our back office support teams, we did so in a safe and secure environment. We continue to ensure appropriate data security and as our operations shifted to new delivery methods. The other area of focus was our retail and commercial branches. We wanted to ensure that we could provide our clients with essential services, including access to cash, loans and the ability to move money. We instituted a daily review of all cash activities whether held in the branches or ATMs. So we plan to continue to monitor such activities until we are back to normal operation. On a positive note, we have seen deposit grow to an all-time high during this process. By the middle of March, we determined that for the safety and best interest of our associates, clients and communities, we would close our branch lobbies and transact day-to-day business primarily through our drive-up windows or in the branch by appointment only. These changes to our business were to ensure that we were following government mandates related to social distancing and to protect and support our workforce. Many of whom were balancing demands of the work environment with other issues such as care, the care of school age children who have been sent home. To ensure that our clients’ needs were addressed, relationship managers, made phone calls to their clients. In addition, we ask personnel from our branches to our network and remotely to reach out to our customer base, to ensure that their needs were being met as well as to assist any client in the use of our mobile or online banking sites for their day-to-day banking activities. While we hope that the business environment becomes easier as the number of COVID-19 cases peaked, we are prepared to continue to operate the bank in a state and sound manner for quite some time. Now, I would like to discuss our support programs that we are offering to our clients. We immediately instituted a borrower forbearance program to assist our business and consumers during the pandemic. To-date, we have offered assistance to approximately 400 commercial borrowers who have requested forbearance of payments of approximately $15.9 million on $340 million of outstanding loan balances. The average monthly payment amount is approximately $7,500 per loan and the average deferment period has been 5.1 months. The total amount of the payments deferred is $15.9 million. We offered assistance to approximately 80 consumer borrowers who have requested forbearance of payments on approximately $1 million of outstanding loan balances. And we have also implemented the permit options to mortgage clients we service in accordance with the Fannie Mae guidelines. We are participating in the small business administration Paycheck Protection Program. As of yesterday, we have processed approximately 225 applications totaling $65 million, which we expect to have fully funded by early next week. We also referred any overflow request to a fin-tech firm to assist those businesses we could not complete their applications or their process. I believe it’s important to note that the SBA has processed 14 years worth of loans in less than 14 days, an incredible accomplishment. We have also processed approximately 50% of our annual loan growth objective in 14 days. The percentage of our balance sheet that we have assigned to the SBA PPP is greater on a percentage basis than what most of the money center banks have allocated. We plan to participate with additional funds provided to this program by the federal government. There are other steps we are taking, including eliminating service charges on various transaction and the suspension of foreclosures on mortgage loans and other actions that makes sense in today’s environment. Next, I would like to discuss the credit quality of our loan portfolio and our balance sheet position. Over the past 24 months, we have communicated each quarter our efforts to fortify our balance sheet based on the perspective that we were at the end of an economic cycle and wanting to be prepared for an economic downturn. While we certainly did not anticipate that the economic downturn will be the result of a pandemic, we believe that our balance sheet strength provides safety and security to our stakeholders as we work through the negative effects of shutting down the economy to mitigate the health risk associated with the COVID-19 pandemic. Our balance sheet is reflected in our adoption of CECL are applying the full impact of CECL to our regulatory capital ratios at the end of the first quarter, which provides clarity of our regulatory capital position. Three is our maintenance of primary liquidity through continued deposit growth, secondary liquidity through holding high levels of cash and liquid investment securities and tertiary liquidity through pledging our loans and investment securities with the FHLB. And finally, our focus to reduce loan concentrations in our ADC and commercial real estate portfolios as well as placing limits on specific collateral types. With 30% of our balance sheet held in cash and securities and allowance for credit losses of 2.5% and a leverage capital ratio of 12.7%, we are positioned to support our stakeholders through this pandemic. As we evaluate our loan portfolio to assess the size and scope of those business sectors that could potentially be impacted by the COVID-19 pandemic, we have identified approximately 19% of our loan portfolio. These business sectors include retail, assisted living or nursing homes, hotels, motels, restaurants and arts entertainment recreation loans. I believe it’s important to note that the vast majority of such loans are secured by real estate and that our commercial and industrial exposure was small. For all ADC acquisition development and construction loans, we use the loan to cost ratio rather than a loan to value ratio and are underwriting these credits. Loan to costs on our acquisition development and construction loan is 51%. The average LTV on our owner occupied commercial real estate portfolio is 58% and the average LTV on our investor commercial real estate portfolio is 54%. Of the total loans potentially impacted the 19% of the portfolio, approximately 15% are acquisition development and construction loans. We have not seen a slowdown in construction activities through the pandemic. Another 36% of the potentially impacted loans are owner-occupied commercial real estate primarily in the retail space. Another 43% is in investor real estate, again primarily in retail, assisted living and hotel, motel. Lastly, approximately 6% of those loans potentially impacted are in the commercial and industrial loans. The ultimate extent of the impact to our overall portfolio is difficult to predict as is contingent upon the length of time that individuals are required to shelter in home and the length of time it takes to get businesses fully up and operating. With the deferment agreements we have entered into with various clients, we anticipate that we will begin to experience higher non-performing loans and increased credit losses in the later half of the year. We are monitoring the portfolio closely to determine if additional allowance per credit losses is required. At this time however, we believe our allowance for credit losses is adequate and our regulatory capital position is strong. The Board of Directors declared a quarterly dividend payment of $0.14 per common share. The dividend will be payable on May 11, 2020 to shareholders of record as of May 4, 2020. The dividend payout ratio for earnings for the first quarter of 2020 was 24.42%. We announced earlier this month that we discontinued the repurchase of PUB shares until further notice. At this time, we anticipate continuing to pay a quarterly dividend. We will actively monitor our capital adequacy to determine whether to repurchase shares or continue to pay quarterly dividends to shareholders in the future. Despite all the activities related to the pandemic, we earned net income of $10.8 million, achieved an ROA of 1.8%, and an ROE of 13% on 12.5% capital. I will now turn the call back over to Mark to discuss our financial results and specifics related to our adoptions of CECL. Mark?