Micha Kaufman
Analyst · JPMorgan
Thank you, Jinjin. I am happy and honored to welcome you all to our first earnings call as a public company. We delivered a stellar second quarter with revenue growth of 41% year-over-year, along with significant operating leverage, which translated to 1,130 basis points improvement in adjusted EBITDA margin. The results show strong momentum in our business and our guidance reflects our continued excitement for the second half of 2019. For today's call, I'll start with a brief overview of Fiverr and then give you some highlights from Q2 and our priorities for the rest of 2019 and beyond. Ofer will then go through our results, financial trends and our guidance. Then we will be happy to take your questions. We started Fiverr in 2010 with two important observations: First, we noticed that the way people wanted to work was changing. The nine to five always in the office mentality was shifting towards a desire for flexibility. The data we gathered demonstrated that this was not a phenomenon limited to only one country or one sector. There was a profound shift underway and we saw significant opportunity to create a technology platform to enable the freelancing economy and capitalize on the change in the way people work. Second, it was clear that working with freelancers was challenging and anything but simple. As an entrepreneur trying to build a company, I was frustrated by the friction associated with finding the right freelancer negotiating with them, collaborating and getting the results I was happy with. On the seller side, it was clear that even the most talented and hard-working freelancers were having a hard time communicating with prospective businesses about themselves and finding clients, especially clients, who were not physically located nearby. Beyond that, typically they had to spend hours bidding on projects they did not end up winning. Moreover, they had to spend large amounts of time managing their business rather than doing the work they love and making more money. At a very high level, those are the reasons Fiverr exists and why we are thriving. But it's really our approach that sets us apart. We didn't want to create yet another staffing company. Instead, we chose to innovate, developing proprietary technology that is powering an elegant simple to use marketplace that enables buyers and sellers to transact for digital services. We prototype digital services in a SKU-like catalog making hiring freelancers for a project as simple as buying something on Amazon. Today with nearly 10 years of product development and transaction experience, we have a beautiful and extensive platform that uses advanced algorithms to optimize and leverage mass quantities of big data making everything easier for both buyers and sellers. Perhaps most importantly, we believe we are at the very early stage of our journey and our opportunity. The early trends we observed on how work was fundamentally evolving in 2010 have exploded into a global phenomenon. Freelancing isn't a task and it isn't limited to any sector or any geography. The US has been our biggest market so far, but our sites are set globally. For example, in July, we created a day-long community event on the iconic London Eye in the UK. While we are an online company, we do a lot of events around the world, to bring buyers and sellers together. And to be a true thought leader on the future of work. As part of the event, we commissioned a study, with market research firm, Censuswide, which resulted in some compelling statistics, about the current state of work in the UK. Here are a few of them. 67% of Brits are thinking about quitting their jobs, to go freelance. The number of self-employed workers, in the UK has increased from 3.3 million, in 2001 to 4.9 million in 2019. And 43% of full-time workers have a side-job to help make extra income. These statistics are remarkable. But they are reflected in the everyday reality of our business and our platform. We have created a marketplace specifically designed, to enable and monetize these trends, on a global basis. Buyers come to Fiverr, for a specific need, such as a logo or a voiceover project. And we drive repeat orders, as their business needs expand, based on our massive catalog of services. We have seen remarkably consistent behavior, from buyer cohorts, over the past 8 years, giving us strong visibility and predictability in our financials. We are moving upmarket, very effectively. As evidenced, by strong increases in spend per buyer. While, we do have many individuals within enterprises using Fiverr, to get things done, we are focused on the massive global SMB market. By choosing to focus on SMBs, we can address a rapidly growing market opportunity. In the US alone, there are more than 30 million SMBs. And they represent 99% of total businesses. We estimate our TAM in US alone, is more than $100 billion per year. Just as importantly, we can tackle this massive market opportunity, without an expensive sales team. Instead, we benefit from the fact, that most of our traffic is organic. And we are highly efficient online marketers. This is evidenced, by our Time to Return On Investment metric, or tROI, that Ofer will describe in a few minutes. Turning to our Q2 results and progress. We had a very strong quarter, with revenue growing 41% on a year over year basis, driven by strong growth in Active Buyers, which were up 14%. We consistently grow active buyers by between, 200,000 and 300,000, each year. And we are focused on driving the quality of our buyers. And their lifetime value, which has improved significantly, over the years. Spend per Buyer, was up 16%, driving continued scale benefits that helped us improve our Adjusted EBITDA margin, by 1,130 basis points over last year. While we do not manage the business, for take rate, it grew to 26.4%. We believe that this take rate is not only sustainable, but that we can grow it over time on the tremendous value our marketplace brings, to both buyers and sellers. And the multiple levers, we have to drive take rate, if we choose to do so. One other financial metric that, I am excited about, is the revenue contribution, from high value buyers, which we define as buyers, with more than $500 Spend per Buyer each year. Contribution from these buyers continued its steady march upward. And those buyers represent more than 50% of transactions on Fiverr. We believe this is a clear indicator that our path going upmarket is working and that buyers are placing a high value, on the services available in the marketplace. Our strong results for Q2, demonstrate the tremendous momentum in our business. And I truly believe that, we have only begun to scratch the surface of what we can accomplish. We have five key strategies that will drive long-term sustainable growth. One, bring new buyers to our platform. Two, continue to go upmarket. Three, expand our Gig catalog. Four, innovate technology and services and five expand our geographic footprint. During Q2, we continued to execute against those strategies. And I'd like to highlight a few here. In early July, we launched our gaming industry store. This is part of our catalog expansion strategy. We currently have more than 250 categories. Adding new categories, helps propel our business, and drives expansion of the lifetime value, of our buyers since they come back more often. And buy across different categories. It also increases our total addressable market. We chose to invest, in a verticalized experience for the gaming sector, after analyzing demand and observing both Rapid organic growth and gaming-related purchases from buyers and Gig registration by sellers. By packaging Gigs into a store, we are able to provide a better experience for both buyers and sellers in this high-growth, high value sector. Buyers can now purchase services in 30 categories relating to the gaming industry, including animation, storyboards, video and character development and many more. It provides convenient access to high-quality gaming talent and gives our freelancers additional opportunity to utilize their skills. Additionally, we introduced a brand-new product called Fiverr Studios, just a few days ago. We see this as an excellent example of how we innovate a transformative product, offering sellers a new way to collaborate. Fiverr freelancers can now join forces under one studio to create projects combining their different skills and experiences. I will give you one example. Michael from Colorado is one of the first sellers, who became a studio lead upon our invitation. He is an ex-Hollywood actor, who offers spokesperson video Gigs on Fiverr. He created his studio named Wall Studios, along with two other Fiverr sellers, Kevin, a content writer and Adnan, a graphic and web designer. Together, they offer a complete package to create professional TV commercial videos for buyers. For sellers, Fiverr Studios enable them to tackle larger and higher value projects with cross category skills involved. For buyers, it is all about getting end-to-end solutions without any additional complexity. With Fiverr Studios, businesses get the same seamless experience, a single point of contact, a single brief and a single price for an entire agency-like team, the same e-commerce experience that they have come to expect from Fiverr. For freelancers, joining the Fiverr studio or becoming a fiber Studio lead, means more opportunity to work with businesses of all sizes on more intricate projects. Freelancers can now collaborate as a part of these online studios without the hassle of billing, invoicing or managing payments. They can simply focus on the work they love doing together. We also made significant progress in non-English-speaking markets. Approximately 70% of our revenue last year was from English-speaking countries and we see multiple and meaningful opportunities beyond these markets. To that end, we launched a German language homepage Fiverr.de, supported by a number of digital and out-of-home marketing campaigns that were adapted to the German market. These early localization initiatives have already enabled us to acquire German-speaking buyers more efficiently. Once we have a proven playbook from Germany, we aim to replicate these principles in other markets. Moreover, we added additional payment capabilities so buyers can now pay in 11 other currencies in addition to US dollars. We added the euro as a default payment option for buyers in 18 European countries, which builds awareness and the adoption rate of our currency products among users. In the coming quarters, we will continue expanding our currency capabilities to allow sellers to withdraw funds in different currencies. Expanding our platform in multiple languages and accepting multiple currencies, combined with customizing our market base to meet local needs and preferences, will drive awareness and adoption of our platform as we target buyers and sellers around the world. These are the types of initiatives that you should expect from us moving forward. We back our decisions with a combination of data-driven approach and our significant experience but we are not afraid of making bets and experimenting with new ideas that we believe will drive the freelancing business forward globally. As we look ahead to the rest of 2019, we see a very busy and exciting year. The consistent behavior of our existing buyers and cohorts represents a tremendous base from which we can build. We will continue to roll out important technology for both buyers and sellers that will further increase the power engagement and stickiness of our market base. We have grown extremely rapidly without the need for a sales force and with low global awareness of Fiverr. We strongly believe that we are only in the beginning stage of what Fiverr is going to be able to achieve as a company. We are extremely excited to have completed our IPO and begun our journey as a public company. I want to take a moment and thank the Fiverr team for all of your hard work and dedication and to our new public investors for your support. Fiverr is a change the world company and we invite you to stay tuned to our progress. I will now turn the call to Ofer before we take your questions. Ofer?