Brian Witherow
Analyst · Morgan Stanley. Please go ahead.
Yes. Thomas, I think you hit it right on the head. A big part of our strategy and approach to getting more efficient is, as we said on the call, focusing more of our attendance into a shorter operating season, particularly at the mid-tier parks. It's also about, as we've talked about in the past, reimagining how we program the parks, meaning what's the -- how do we program the parks, the entertainment of the parks that's less dependent on seasonal labor, our largest single cost. And so you're seeing some of that -- you'll see some of that play out and consistent with our comments on the call, where we're taking those 112 operating days out of the system this year. That's a big part of that. But it's also, as we said on the call, the need to, in any given year, adjust and remain nimble, if I use that term, around variable operating costs to better mirror the demand levels. So where we're very effective, the teams were especially effective this past year, was adjusting our staffing levels, pulling some of those variable costs down when attendance wasn't where we had expected because of the macro factors Richard mentioned. But it also cuts the other way, right? I mean, it means when attendance is strong, you need to make sure that you're staffed well. One of the things that we pay very close attention to during the course of the year is how our seasonal labor dollars are translating to the in-park revenue channels. And there's a direct correlation when our staffing levels are more challenged. And that's often a natural challenge in the shoulder months before the kids are out of school in the summer, where staffing can be a little challenged. And we see that weigh on per cap. So we have to be -- our teams have to remain nimble on staffing up and staffing down. And then the more permanent changes are the things that we've talked about, which is adjusting those operating calendars, adjusting the programming of the parks to structurally lower the overhead costs.