AI summary not yet generated for this transcript. Generation in progress for older transcripts; check back soon, or browse the full transcript below.
Transcript
OP
Operator
Operator
Good day, and thank you for standing by. Welcome to the Fortinet 1Q '24 Earnings Announcement Conference Call. [Operator Instructions] Please be advised that today's conference is being recorded.
I would now like to hand the conference over to our first speaker today, Peter Salkowski, Senior Vice President of Investor Relations. Please go ahead.
PS
Peter Salkowski
Analyst
Thank you, Brianna. Good afternoon, everyone. This is Peter Salkowski, Senior Vice President of Finance and Investor Relations at Fortinet. I am pleased to welcome everyone to our call to discuss Fortinet's financial results for the first quarter of 2024. Joining me on today's call are Ken Xie, Fortinet's Founder, Chairman and CEO; Keith Jensen, our CFO; and John Whittle, our Chief Operating Officer.
This is a live call that will be available for replay via webcast on our Investor Relations website. Ken will bring our call today by providing a high-level perspective on our business. Keith will then review our financial and operating results for the first quarter of 2024 before providing guidance for the second quarter of 2024 and updating the full year. We'll then open the call for questions. During the Q&A session, we ask that you please limit yourself to one question and one follow-up question to allow others to participate.
Before we begin, I'd like to remind everyone that on today's call, we will be making forward-looking statements, and these forward-looking statements are subject to risks and uncertainties, which could cause actual results to differ materially from those projected. Please refer to our SEC filings, in particular, the risk factors in our most recent Form 10-K and Form 10-Q for more information. All forward-looking statements reflect our opinions only as of the date of this presentation, and we undertake no obligation and specifically disclaim any obligation to update forward-looking statements.
Also, all references to financial metrics, which we make on today's call, are non-GAAP, unless stated otherwise. Our GAAP results and GAAP to non-GAAP reconciliations are located in our earnings press release and in the presentation that accompany today's remarks, both of which are posted on our Investor Relations website. The prepared remarks for today's call will be posted on the quarterly earnings section of the Investor Relations website immediately following the call. Lastly, all references to growth are on a year-over-year basis, unless noted otherwise.
I'll now turn the call over to Ken.
KX
Ken Xie
Analyst
Thank you, Peter, and thank you to everyone for joining our call. Q1, we've managed business with strong spending discipline and increased our operation margin 200 basis points to a first quarter record of 28.5%. We also generated record cash flow from operations of $830 million, and our adjusted free cash flow margin was 61%. We remain focused on investing in a fast-growing Unified SASE and secure operation market, which, combined, accounted for 1/3 of first quarter billings. We continue to gain security networking market share, leveraging our advanced and differentiated FortiOS and FortiASIC technologies with an increasing number of large customer adopting our industry-leading Secure Networking solutions. Last month, attendance in our annual Accelerate conference increased 25% year-over-year to nearly 5,000 participants. Our Unified SASE and new AI offering dominated the discussion with our partner and customers. For the first quarter, Unified SASE accounted for 24% of total billings. To introduce customer and prospect to our new Unified SASE solution, we plan to run attractive promotions this year in 2024. For several reasons, we believe no service secure company come close toward differentiated Unified SASE solutions. First, we have developed all Unified SASE functionality into one single operation system, the FortiOS. This includes a full networking and security set comprised of a ZTNA, Secure Web Gateway, CASB and our market-leading SD-WAN and firewall technologies, providing content, application, user, device and location awareness to reduce attacks. Second, our Unified SASE solution can be deployed on-premise, in the cloud, or both. Peer solutions send a traffic to copy the PoP, increasing security risk and latency and is less efficient. Last, Fortinet Unified SASE offer both traditional software endpoint agent and how are agents such as FortiWiFi access point and FortiSwitch for customers, with easier deployment and more broad use case such…
KJ
Keith Jensen
Analyst
Thank you, Ken, and good afternoon, everyone. Let's start with the key highlights from the first quarter. As Ken mentioned, we continue to manage the business through the macro uncertainty and successfully drove operating margin to a first quarter record of 28.5%, exceeding the high end of the guidance range by 200 basis points. Free cash flow of $609 million represents a 45% free cash flow margin, benefiting from strong Q4 '23 billings and their subsequent collection in Q1 of '24. Billings of $1.41 billion and revenue of $1.35 billion were within their respective guidance ranges. Looking at billings in more detail. While Unified SASE and SecOps delivered strong billings growth, total billings declined 6% as expected. The billings performance was driven by the difficult year-earlier comparison, created by the backlog contribution to billings that occurred in last year's first quarter. Total bookings were down just slightly. Unified SASE and SecOps had outstanding growth across a variety of benchmarks in the first quarter. In addition, we saw significant progress from our investments in Unified SASE and SecOps. These include cross-selling into our large installed base. Existing customers delivered over 90% of SecOps and Unified SASE billings. On an even more targeted basis, existing SD-WAN customers delivered 81% of Unified SASE billings. Larger enterprises are proving to be our largest customer segment. with large and enterprise -- large and mid-enterprises representing 78% and 84% of SecOps and Unified SASE billings, respectively. Even with increasing scale, both pillars have strong pipeline growth, 30% for SecOps and over 45% for Unified SASE. More importantly, within SASE, the SSE pipeline growth is over 150%. Our investment in SASE is being recognized by third-party agencies. We recently recorded the Trifecta with Gartner's SASE Magic Quadrants, SSE, SD-WAN and single vendor SASE. And as Ken noted,…
PS
Peter Salkowski
Analyst
Thank you, Keith. [Operator Instructions] Operator, please open up the line for questions.
OP
Operator
Operator
[Operator Instructions] Our first question comes from the line of Hamza Fodderwala from Morgan Stanley.
HF
Hamza Fodderwala
Analyst
Perhaps both for Ken and Keith, you spoke to a lot of green shoots in your prepared remarks. SMB service provider growth looks a little healthier. You're getting a recognition on SASE, and you spoke to competitive replacements.
That said, the billings in Q1 was a bit closer to the lower end of your guidance versus the high end. So just curious what drove that? And what gives you confidence based on what you're seeing in the pipeline to maintain your guidance and continue to assume a reacceleration on the top line in the back half of the year?
KJ
Keith Jensen
Analyst
Yes, I'll talk about the full year. I think that if you look at where we ended up in the first quarter, inside the guidance range, maybe just a little bit of weakness that we saw in Europe, just enough to move us off the midpoint, but not really a big movement in terms of where we are in our final results compared to the midpoint.
And if we look at where we end up with the total for the year, I don't think we're at all far off from the plan that we thought. Maybe there's some more [indiscernible] there that you're kind of pointing out. But as we look at the pipeline, to your point, I think the mix that we see in our pipeline today, together with some of the hygiene improvements that we worked on for the last 6 to 9 months, I think we feel better about where we end up with the full year numbers, if you will.
I think, at the same time, when you look at the full year numbers and some of the outperformance in the quarter or better performance, if you will, with service revenue and product revenue, you see us bringing that number up a little bit. But importantly, at the same time, you see us also bringing up the margin number on the bottom line by about 0.75 of a point.
KX
Ken Xie
Analyst
Yes. I think the high interest rate, making the money kind of more expensive, have a lot of enterprise kind of probably more favored OpEx instead of a CapEx for some of the networking security project. So that's where -- that's also the reason we're starting shifting the focus more on the kind of the SASE or kind of SecureOps, which is really more helping company saving the cost at the same time, kind of -- some kind of OpEx model.
So that's probably -- at the same time, we do make some adjustment in certain product price back to like pre-pandemic level, before the [indiscernible]. That's happening in Q1, probably has a little bit of impact, but it's -- overall, I think the product competitive is still more and more strong.
And we still see a lot of replacement of our competitive product, which tend to be more expensive. And especially the new FortiOS introduced last month with more function, including the function in Unified SASE, all these things drive a lot of our change from the customer, and they're all interested to these new OS and the new product we have launched.
OP
Operator
Operator
Our next question is from Gabriela Borges of Goldman Sachs.
GB
Gabriela Borges
Analyst
For either Ken or Keith, I'd love to get an update on your pricing strategy more broadly. More specifically, how do you think about the trade-off between discounting when you're cross-selling a broader bundle of portfolios such as SecOps or SSE services versus being able to capture some of the value from the cross-sell? How do you think about that trade-off?
KX
Ken Xie
Analyst
I think our price strategy is pretty consistent in the last 20-plus years. We want to maintain a healthy gross margin and also a healthy margin for the partners. And when we see certain cost increase like doing the supply chain shortage, whether the component costs or some shipping costs increase, we kind of increase the price. But now some of the costs coming down, we also kind of returned some margin to the partner and also low on product price to match the pre-pandemic level.
But I think all this supply chain change in missing is over and also we're probably more focused on the new product and which follow kind of a healthy margin guideline. And I don't think we have adjust any pricing for the existing product anymore. It's really more focused on when we introduce a new product, we just want to make sure it's a healthy margin for all the parties.
OP
Operator
Operator
Our next question comes from Brian Essex from JPMorgan.
BE
Brian Essex
Analyst
Appreciate it. Maybe for Ken, in terms of the SASE traction that you saw in the quarter, how much was SD-WAN conversion? And maybe a little bit -- if you could give us a little more color on the split of the customers that you saw in that business, the spot of maybe large and mid, small enterprise, so we can get a sense of competitively how you might be lining up against some of the peers in that SASE market?
KX
Ken Xie
Analyst
I think that's a great question. I think we have a slide for that.
KJ
Keith Jensen
Analyst
Try to ask that question. Yes. I think we also included in the prepared, and I'll tap the answer while somebody follows the actual slide number for you, Brian. But I think that existing customers were over 90% for both SASE and for SecOps, so they were expansion sales.
And Ken's kindly pointing out to me my Slide #8 is in the deck that actually give you a little more context for it. One change you may notice there is that, for the first few quarters, when we talk about customer mix and expansion opportunity, we did it by customer counts, believing that we were going to have a lot of penetration with the SMB space.
And that was where you get a larger number to start seeing some patterns. What we've now seen is that the large enterprises and the mid-enterprises are actually dominating both of those pillars of growth. And with that, we've just converted those pie charts to dollar values, which is more traditional where we expect it to get eventually.
BE
Brian Essex
Analyst
Okay. Great. Maybe just as a quick follow-up on that topic. I think you mentioned, if I'm not mistaken, Unified SASE 81% of -- I'm sorry, SD-WAN, 81% of Unified SASE billings. And I think you might have given that metric to back into SD-WAN last quarter, if you could maybe iterate what that was?
KJ
Keith Jensen
Analyst
Yes, Brian. What we're trying to say there is that I think we're -- there's a common belief internally and probably externally that we're going to have a lot of success with the SASE solution by cross-selling our existing SD-WAN customers. And so the SASE billings that we saw this quarter, I believe the number was 81% of those were existing SD-WAN customers.
KX
Ken Xie
Analyst
Yes. And also, we build SD-WAN function into the FortiOS, which, whenever you have a FortiCare, we believe like close to 60%, 70% customer all have by the FortiCare, they have automatic SD-WAN function. And so that's where we do see other SD-WAN, current SD-WAN customer, which we were not fully tracking because the part of our [ list function free ] of charge. So we do believe a lot of them are [ interest ] come into SASE for SASE function there.
OP
Operator
Operator
Our next question is from Fatima Boolani from Citi.
FB
Fatima Boolani
Analyst
Keith, I wanted to -- have you spent a little bit of more time talking about some of the geographic theater-level performances. So we've seen a pretty material deceleration in your Americas business. EMEA has been relatively resilient and APAC's actually shrunk this quarter. So I was hoping you could put a lens on each one of those geographies to talk about any nuances or idiosyncrasies from a demand and/or buying perspective from an end market standpoint or a customer attribution standpoint. And then just a follow-up with regards to if you can talk about the pipeline and pipeline growth you're seeing with secure SD-WAN proper, considering that is such an important conduit for future SASE upsells.
KJ
Keith Jensen
Analyst
Okay. where to begin? Kind of cherry picking through some data points. I think one -- first and foremost, the SMB continues to perform stronger than expectations, whether that's external to the company or from other sources, if you will, it's very resilient. And I think it's simply the breadth of the SMB space together with, as I've said in the past, the success of the channel program.
I think Europe was just a tad that light in the quarter and a little bit on the enterprise side of their business and probably just enough, as I said before, to move us off of the midpoint of our guidance.
I think what we spent a fair amount of time with more recently is looking at where the 8-figure deal is coming from. And if you're looking at the deceleration, and let's take the U.S. enterprise as an example of that, last quarter, we talked about 6, 8-figure deals in the business. The vast majority of those are in the U.S. enterprise.
This quarter, we generally noted that we had one 8-figure deal. And so you can see that those 8-figure deals can whipsaw that growth rate for the U.S. enterprise around quite a bit really because if there are opportunities in these 8-figure deals that maybe some of the other geos don't have. We really don't have those opportunities in APAC and some of the other geographies that we see in the U.S.
I think the other part of growth, I mean, I think we I think we have to understand where the firewall growth is right now in terms of the industry. And with that, it puts a lot of the pressure or opportunity for us to sell the SASE solutions and the SecOps solutions. And you're probably seeing a little more maturity in the ability to sell or the openness to buy SecOps and SASE solutions in the U.S. and in Europe, the larger economies, than you are in APAC.
KX
Ken Xie
Analyst
Yes. Also, Japan probably kind of about is the biggest country for us in APAC and probably 1/3 of more APAC, which the currency like the U.S. currency pretty strong again. Japan currency is that may also have some impact of some slowdown there. On the other side, we do see most SD-WAN customers definitely more interest in the SASE and also in the current environment, more and more customer set in terms SD-WAN because SD-WAN definitely have been a cost saving. So on average, it's about 50% in cost savings compared to the traditional NPI or other networking function there. So we do see more and more customer first converting to SD-WAN customer and then using the same FortiGate adding additional SASE function there.
OP
Operator
Operator
Our next question comes from Tal Liani of Bank of America.
TL
Tal Liani
Analyst
You gave some comments at the end of your prepared remarks about signs of recovery of the firewall market? And would you mind to repeat that? You went over quickly in -- the question is also with it, do you expect the non-FortiGate to recover? Is there a correlation between the two? Do you expect the non-FortiGate to recover? And -- or does it have its own cycle.
On the first question, which is about the firewall recovery, do you see that the market share situation is changing, meaning the share gains you experienced in the 3 years of the boom cycle, do you have any reason to believe that it's going to slow down or you're going to maintain market share gain? How does it change when the market recovers, what drives the share dynamics to change or to stay stable?
KJ
Keith Jensen
Analyst
Do you want to take the market share and the mix, and then I'll go through the algebra on Slide 19.
KX
Ken Xie
Analyst
Yes. I think we believe we continue gaining market share even right now the quarter -- last quarter in the cyclical secure networking, which both the firewall and also some other like FortiWiFi FortiSASE space there. And I think because whether the strong performance advantage, we have all kind of more function can give a customer, like a better ROI return and better security and also more deployed case compared with the traditional firewall. So we feel we're keeping gaining market share.
But overall, I have to say that whether the network secure firewall market or the networking market definitely has gone down like 10% to 20% year-over-year. But even in that market condition, we keep on gaining more share -- market share in this environment. Keith probably will answer the digestion question.
KJ
Keith Jensen
Analyst
But yes, for people that have access to it, Slide 19 in the deck. And for those -- a lot of you have followed the company for quite a while and you remember that we have some pressure on software revenue early in the pandemic, and we talked about things like the impact from Russia, but also that we were seeing a delay in customers registering the service contracts that attached to the hardware contracts.
And if you look at that chart, you can see that, that delaying activity really started at the end of 2021, peaked at the end of the beginning of '23, kind of plateaued and now has moved down. And what we believe as you're seeing there is that when the supply chain hit, customers bought the equipment, put it on the shelves and did not need to register the contract as quickly and that's why you saw the increase in the days of register.
Now as we move through the digestion cycle, you've seen that inventories come off their shelves and those days to register are starting to return to normal. We're not quite there, but we're actually quite close to it. And I would just offer that, I think, as I said, by the second half and the second half of this year on the current pace, we would return to where we were at pre-COVID on that metric. And again, we think that's a very good indicator of where customers are in the digestion cycle.
TL
Tal Liani
Analyst
Got it. And what about the question on non-FortiGate. What are the cycles within non-FortiGate on the FortiGate side?
KJ
Keith Jensen
Analyst
Well, first of all, you're going to get me in trouble for using the term non-FortiGate. We talked about SASE and SecOps, but we're all showing our age here a little bit.
KX
Ken Xie
Analyst
The notice probably around 10% of our product, that's probably -- all the networking side, definitely down a little bit, but there's some other like whether the FortiWeb, FortiMail some other we see for we see pretty strong growth. So it's a mix. But overall, I think pretty much similar like the FortiGate mix. But definitely, we see it.
And on the other side, we do see some early signs of interest a customer using our FortiWiFi AP FortiSwitch as a hardware agent for the SASE. So that's also one of the promotions we're going to really offer some customer. If they got a FortiWiFi, they probably can run some free FortiSASE function for some time. So that we see could be driving additional non-FortiGate growth. But we -- actually, all the non-FortiGate product, we also have a technology called FortiLink. It's all like FortiGate, like FortiGate, whether that's kind of the aging firewall host or a host working together with FortiWiFi or FortiSwitch.
OP
Operator
Operator
Our next question is from Rob Owens of Piper Sandler.
RO
Robbie Owens
Analyst
Keith, I want to build a little bit on your answer to Fatima's question earlier. And I believe you used the technical term of whipsawing when it comes to growth when you saw 6 large transactions, very large transactions in Q4 and 1 in Q1.
And just I wanted to ask it relative to health and enterprise and what you're seeing here in the pipeline. Should we expect similar types of results in terms of those very large deals as we move throughout the year? And how do you think the pipeline is setting up in relative health of the enterprise?
KJ
Keith Jensen
Analyst
Yes, I feel good about it. And I think we're -- the parallel that I've drawn in the conversations before is that if you went back to 2015, '16, you saw the company moving away from -- or expanding beyond the SMB space and doing $1 billion deals. But it wasn't that there was enough $1 million deals that we couldn't get whipside by them then.
Now we've got plenty -- well, I can always take more, plenty of million dollar deals, but the $10 million deals are whipsawing us around a little bit. You saw that with a very strong performance in the fourth quarter. And I think we were pretty open about that in the fourth quarter and setting expectations for the first. One thing we have spent some time doing is going back and looking at the number of 8-figure deals we have by quarter, for, say, the last 3 or 4 years.
And you're looking at a model that maybe had one of the other quarter or 5 years ago to now where you're probably average something on the order of 2, perhaps 3 of opportunities over a full year per quarter. They're going to get condensed sometimes in certain quarters. With our business model in the history, you see that Q4 obviously outperforms as does Q2 typically perform strongly. And I suspect as we look forward, we'll see a little more concentration on those 8-figure deals certainly in Q4 and maybe some in Q2.
OP
Operator
Operator
Our next question is from Saket Kalia of Barclays.
SK
Saket Kalia
Analyst
Okay. Great. Ken, maybe the first one is for you. I was wondering if you could just talk a little bit about how your conversations are going with customers around their plans to refresh their firewall appliances. And maybe specifically, when would we sort of expect that firewall refresh to sort of begin? Does that make sense?
KX
Ken Xie
Analyst
Yes. The 3 parts of the business. One, like Keith mentioned, is really the digestion whatever supply chain issue. I think that's pretty much over, maybe just a few more months, it will be all normal. And the second part is really the refresh, which is the current customer over the new product, which has a better performance, all the things there. I have to say, seeing the economy slowdown or high interest rate environment, some customer may stretch the current product a little bit longer.
And -- but we do see more cases, we call it replacement, and also the new area like OT/IoT security. So we do see the requirement pick up quite well, which, when they face in like where they need a new function, like the new SD-WAN function or the SASE function, a lot of our big enterprise starting using our product to replace a more competitive product because they have to offer like multiple product to match one of our FortiGate or FortiOS solution there.
And we also have a much better performance and power efficiency. We use [indiscernible] measure for every product. So that's replacement case, definitely picking up quite well. The refresh probably would still need some time to come. And on the other side, the new area like OTT security, we see other strong growth.
So that's a new market because really all this OT devices not connected online or kind of canola has now protection and pretty much impossible to run endpoint software because of different operating system living computing power. So we see this new OTL space pick up quite well. That's the new market. So long-term wise, I still believe the network security market continued to grow.
And -- but probably will be more mix in the current environment, probably a little bit more towards the OpEx model, which is kind of a -- and -- but for us, the differentiation is really, we have all the staff in the same FortiGate operating system FortiOS, which customers can run whether on-premise or in the cloud and the PoP. So we do see a lot of customers that then turn on the SASE function, maybe starting the SASE function first, then the additional strategy function, additional SASE service. So that's the way they are starting doing now.
SK
Saket Kalia
Analyst
Got it. Got it. And maybe the follow-up is on that point, kind of if I can stay with you. Just on that topic of refresh and replacement, is there any sort of change in thinking for those customers about firewall versus SASE? And I mean, as part of the discussion, you mentioned pricing earlier, are you getting any sort of pushback on just appliance pricing since sort of the prior round of adjustments that you did sort of during the supply chain?
KX
Ken Xie
Analyst
We have not seen any pricing pressure discount because we tend to be much better performance and more function because of ASIC technology and none of our competitor has. On the other side, [ billion ] customer considered a new function they needed for security or higher network speed environment, I think compare us to some competitor because competitors sometimes they just cannot keep in function like all the SD-WAN function in their existing firewall for us is very, very different.
So we have all the SD-WAN function, all the new SASE function built in into the same FortiOS running on different kind of FortiGate device there. So that's also kind of helping customers to really keep adding additional functions sometimes without really replacing the existing hardware, so that's really helping the customer keeping kind of adding surveys and had secured with new function there.
And also, that's also driving a lot of replacement of our competitor solution, especially in the big enterprise environment. So that's we see the strong -- the strongest growing area for us actually is enterprise customers, which they not enter some finance stretch because the high cost are the money. But we do see that the growing in our enterprise space or strong and a lot of replacement of competitive solution using the FortiGate which has a more function, better performance, low cost and also more efficient on the energy consumption there.
OP
Operator
Operator
Our next question comes from Brad Zelnick of analysts.
BZ
Brad Zelnick
Analyst
And because we just had 2 for Ken, I think I'm going to now go for 2 with Keith, if we could. Keith, first one, I think, pretty straightforward with $1 billion left in your buyback authorization and the strong cash generation of the business, I was surprised to see and not buy back any stock in the quarter. Can you just remind us of your approach to buybacks and if any change in thinking around use of cash and specifically M&A?
KJ
Keith Jensen
Analyst
Peter's point, get our COO for M&A answers. So we're all -- listen, leaning forward here wants to say. I don't think there's been any real change in our buyback philosophy. We -- the term we use is we're very opportunistic. We do put a program in place with one of the Wall Street firms each quarter and we renew it.
I think the important part there is looking at the $5 billion that we bought back over the last 4 years, and it's not that we're doing some other companies would do x percent of free cash flow or something like that. It is really looking for market opportunities and when we see them. can typically steps in and have something set up in that regard. And now John Whittle has been -- going to get a chance to join.
JW
John Whittle
Analyst
Thank you for the question. on M&A, we've always been very, very disciplined. We've done some very strategic tech and talent tuck-ins. And I think you'll see -- we're open-minded. We consider M&A as it makes sense, but that's definitely been our approach so far. And I think you'll see that approach continue, although we will be [indiscernible] about M&A as it makes sense.
BZ
Brad Zelnick
Analyst
And maybe just my follow-up. I'm sorry, please.
KX
Ken Xie
Analyst
Probably is the most busy time in the last 10, 20 years now to look at all different companies.
JW
John Whittle
Analyst
Yes. We see a lot of opportunities in the securities base for sure. And so yes, we build a pipeline just like sales build the pipeline, and we consider them as they come along and reach out on product as well.
BZ
Brad Zelnick
Analyst
Got it. That makes all the sense in the world, and you guys have done a great job of it over the years. Maybe just on the margin discipline that -- and the leverage that we're seeing in the quarter, Keith, can you maybe just give us an update on head count plans and where you are year-to-date? And as maybe relative to 3 months ago, how enthusiastic you are and where you are in sort of pushing or pulling back on the throttle to continue hiring and how we should think about OpEx?
JW
John Whittle
Analyst
If I can, we're going to say something on hire.
KX
Ken Xie
Analyst
It's okay. I think we continue to invest balance the gross margin. So the area like a lot of on the long-term product, we continue to invest, and we do the selective hiring. And also, we also take this opportunity to mixing the management ratio or structure will be better. So it's more invest in the field sales engineering and also the R&D area and the kind of more flat on certain management level and making the whole company more efficient.
KJ
Keith Jensen
Analyst
Yes. I think the -- setting aside the fact that need more resources in finance, but I was hoping Ken was just going to announce that, but that's probably not. The -- I think the business model, Brad, you've seen it through the cycles where -- if you look back at 2017, for example, and if you look at the gross margin number, when you start to see the slowdown of the pause, the cycle and the hardware, you start to see the mix shift to the really rich services. .
And then as the market recovers, you see that relationship change a little bit. Clearly, we're in a situation right now with the firewall market that the mix shifted 10 points of services, and I think that was 87% gross margin. It's making margin targets very achievable, let's put it that way. And I would imagine, I think we raised it by 0.75 of a point at the midpoint for the full year. That's a pretty big move at this point, and I think we feel very comfortable with that as we look at the rest of 2024.
OP
Operator
Operator
Our next question comes from Ben Bollin of Cleveland Research Company.
BB
Benjamin Bollin
Analyst
Keith, I was hoping you could talk a little bit about the receivables drawdown and the DSO performance. I believe you made a comment on your prepared remarks about large deal impact in collections, but it does look like DSOs are below what we've seen for the last few years. So I'm curious if there's a change in working capital management. Anything notable there?
KJ
Keith Jensen
Analyst
No, I don't think there's really a change. I think there's always a few puts and takes, if you will. I think the real driver was that last quarter, we had those 6 8-figure deals, and I believe all those closed in the last week or 2 of the quarter. So that put a lot of pressure on DSOs and only having one 8-figure deal this quarter, which I believe closed fairly early in the quarter, in mid-quarter, but not in the last week. So I think that's really all I would point to there.
BB
Benjamin Bollin
Analyst
Okay. And the last one for me. You talked a little bit about duration. If you step back, a lot of your business is done through the partner community. Do you have any thoughts on how much of that business is being financed by the partners themselves to manage this kind of CapEx to OpEx appetite? Any thoughts there would be helpful.
KJ
Keith Jensen
Analyst
Yes. I think when you say partners, I would say that all the large distributors that we're working with are offering financing programs, either in some cases, it might be through their own captive. But I think more often not, it's white labeling somebody else's product, if you will. I think that also some of the larger resellers are also offering financing.
I think that where it makes a little more sense for ourselves as an OEM is on larger deals, whether we move to the extended payment program or working with the channel and provide them capital, if you will, for the financing. I think there's a lot of different ways to go there. But I don't think good credits, so to speak, are suffering because they can't find credit. I don't think that's the issue.
OP
Operator
Operator
Our next question comes from Adam Borg of Stifel.
AB
Adam Borg
Analyst
Awesome. Maybe for Ken, last quarter, you talked about a great job with increasing traction with enterprise agreements. And I was hoping you could talk. Obviously, I know 1Q is typically a smaller EA quarter. Maybe talk a little bit more about the EA strategy overall and the go-to-market efforts to more systematically drive these enterprise agreements, especially in the back half of this year?
KX
Ken Xie
Analyst
Yes, I think we do see when we have a more enterprise customer and they also want to be long-term customers and also with many different products like the consolidation strategy they have right now, we see more EA. And at the same time, with that one, we definitely see kind of a bigger deal and also kind of a more long-term customer can be with us right now.
KJ
Keith Jensen
Analyst
Yes. I think that -- and John took this over, so he gets to make that -- his habitual rap on EAs. But as Ken kind of alluded to it, it tends to make a lot of sense when -- you're -- most usually going to see it as part of your expansion inside of a larger enterprise. You're probably not going to see it frequently with the very first sale into a new logo, you could. And I think some things that are really we're starting to see resonate there are the new FortiPoints program that we make available and things with that nature, where customers have reached that point where they're very comfortable for in that for the technology and our customer support, et cetera, and they start thinking about long-term relationships. They know they're going to buy more. They may not know what. But the combination of EAs and FortiPoints, I think, has been well received by the customer group.
AB
Adam Borg
Analyst
That's great. And maybe just as a quick follow-up. In the slide deck, I didn't recall seeing the breakout of the FortiGate by small, medium and large. I know that indicator has been less meaningful more recently. I was just curious, is anything interesting there as you think about the FortiGate sales by size?
KJ
Keith Jensen
Analyst
No. I think the two that take it really -- you see us at this point in the firewall cycle, it's really for us, we want to increase the focus on SASE. I think we feel very good about it. you see us adding some more information there. And to your point that it wasn't anything that was really new or earth shattering on the FortiGates.
OP
Operator
Operator
Our next question comes from Keith Bachman of BMO.
KB
Keith Bachman
Analyst
And Peter and Keith, I appreciate the slides. I did find 7 and 8 to be quite interesting. And I want to focus my first question on that. And if you look at the amount of billings from SASE, 24%. Is there -- just any clarification on -- of that 24%, how much is SD-WAN? And then if I look at the SecOps really interesting that enterprise is 40% of the SecOps. And is there just any patterns or anything that's kind of bubbling up as a frequent purchase within the SecOps portfolio you have that is serving to be pretty interesting to the enterprise?
I just -- I thought that 40% number was quite interesting. And believe it or not, I'm going to count that as one question. And then, Keith, just anything you could think about or guide us on the FortiCare support line item as we think about the correlation to the product sales, and then I will cede the floor before Peter gets a chance to cut me off.
KJ
Keith Jensen
Analyst
I need to reverse what I covered FortiCare, FortiGuard. I think it's a great question is FortiCare, which is the traditional support offering, we talk about services being a lagging indicator. It's really what did you sell before and what rep you're recognizing now. And what's important is that FortiCare is going to be more closely linked to more recent product sales, right, because you have fewer products to attach it. So you'll probably see a little more pressure on FortiCare there.
FortiGuard, which is the security subscriptions, which can be bundled, but they can also now be a variety of SecOps solutions and SASE solutions is getting a fair amount of tailwind from those other two pillars. So you will start to see, I think, and have seen a little more divergence in the growth rates as it goes through the cycle, if you will, between FortiCare and FortiGuard.
In the FortiGuard actually has higher margins. And I think that we tried to call out in the prepared remarks that if you look at the SASE SecOps business, which I'll just broadly call SASE, not currently FortiCare and FortiGuard, and our software licenses, you start to see a company now that has a run rate of about $750 million in, say, non-hardware and nonattached service contracts, which is pretty impressive, I think.
KX
Ken Xie
Analyst
And I think since we only launched our own FortiSASE six months ago, we see pretty strong growth but also SD-WAN has been there for a few years. So I have to say, probably most -- a majority if not the most, SASE still more comes from SD-WAN, which is in the chart there. Maybe the better way to say is really look at the pipeline, so that's on key script. He said -- it's a Unified SASE probably pipeline grow like 45%. And then the SSE pipeline growth over 150%. That's maybe a better indicator as a pretty strong for the SASE interest and also leverage our both SD-WAN and the firewall market-leading position there.
So we do see a lot of customer adding the SASE, adding the SD-WAN and convert some of them to the additional service, which will probably come about over 90% of our -- like the SASE business right now. And is also very strong interest from the customer right now.
And at the same time, some of the trial program like using the FortiWiFi AP as a hardware agent offers certain free SASE service. That's also what drives additional like differentiated -- Unified SASE approach compared to the other competitor in the market, which we also drive quite a lot of SASE business going forward. So that's also the reason we believe probably within a few quarters or a few years, we'll be the #1 leader in the SASE market.
OP
Operator
Operator
Our next question comes from Joseph Gallo of Jefferies.
JG
Joseph Gallo
Analyst
A lot of cool stuff around AI at your conference. FortiAI, any early feedback? And how are we thinking about monetizing that? And any impact to gross margins? And when can that benefit top line?
KX
Ken Xie
Analyst
Yes. Could agree, there's a lot of interest in AI -- we started our time more fully to different products, which are helping customers more efficiently manage their operation there. And that's also what drive the additional service, additional product out there. I'd say it's still more in the early ramp-up stage, and -- but the interest is we very high end, we do see some benefit already -- but how soon will be materializing.
KJ
Keith Jensen
Analyst
Yes, I think it's some more tactical responses to you. In general, we're charging for it separately. It's on the price list. It's additive to it, and you're going to really push my technical knowledge, maybe somebody here can eat me out. But I think there's an LLM the customer has to go out and buy on their own, in some cases, to enable it. And then I would offer a really shameless plug. I really tell you, you should go look at our website and see the demo that was done at Accelerate with FortiAI, it was fantastic.
JG
Joseph Gallo
Analyst
Yes. We saw it live. Just a quick follow-up on really, really appreciate the time to register or days to register metrics, it's really interesting. Was there any seasonality in that metric historically before or after firewall cycle? Just trying to better understand if we should expect to find a floor at 2019 levels or if there's a potential another leg down?
KX
Ken Xie
Analyst
I think probably if I look back to 20, 30 years when there's a big attack in the space, then they drive some kind of a new function, then there's some rush by something maybe impact some of them. Otherwise, it's pretty normal, I don't know, 7, 8 [ week ] whatever a customer to register. And then the last 2, 3 years, the supply chain really changing sometimes certain channel partners on the distributor may try to have a little bit more inventory.
And some kind of customer because it takes some time to deploy, they also try to order some actual inventory. But that's pretty much all normal now. If you place the order, you pretty much can get it delivered right away. No longer has the lead time anymore. So that's where we see is the digestion pretty much go over, and it's pretty back to normal in the current environment now.
KJ
Keith Jensen
Analyst
Yes. And I think the charts actually goes all the way back to 2019. And you can see it by quarter there. Nothing jumps out of me in terms of seasonality by quarter that we really have that I would call out to it. So...
OP
Operator
Operator
This now concludes the question-and-answer session. I would now like to turn it back to Peter Salkowski for closing remarks.
PS
Peter Salkowski
Analyst
Thank you, Brianna. I'd like to thank everyone for joining today's call. Fortinet will be attending investor conferences hosted by JPMorgan and Bank of America during the second quarter. Fireside chat -- website link -- webcast link will be posted on the Events and Presentations section of our Fortinet's Investor Relations website. If you have any follow-up questions, please feel free to contact me. Have a great rest of your day. Thank you very much.
OP
Operator
Operator
Thank you for your participation in today's conference. This does conclude the program. You may now disconnect.