Keith Jensen
Analyst · Fatima Boolani with UBS
Thank you, Ken. Let's start the second quarter review with revenue. Total revenue of $616 million was up 18%, driven by non-FortiGate products and service revenue growth of 25%. Non-FortiGate revenue growth benefited from very strong demand for virtual machines and our work-from-home solutions. FortiGate product and service revenue growth was 16% and benefited from record levels of billings for our secure SD-WAN solution. To a large extent, our second quarter revenue growth, together with the backdrop of the COVID-19 pandemic, affirms the benefits of our diversification across geographies, customer segments and industry verticals. At the same time, it illustrates the level of revenue predictability in our business model. Our continued growth in this environment is a result of our strategic internal investments made to expand our global sales force, invest in our channel partners and extend our cost per performance advantage as we update our product offerings and penetrate adjacent security markets. Product revenue grew 12% to $212 million -- excuse me, $212 million, benefiting from strong demand for secure SD-WAN, high-end FortiGates and FortiGate virtual machines. Our work-from-home solutions continue to provide a tailwind to growth. Our growth rates and industry reports suggest we continue to take market share in both the firewall and SD-WAN markets, markets where we have contributed leadership and innovation. Moving to service revenue. Service revenue grew 22% to $404 million, representing 66% of total revenue. Over 90% of service revenue was from deferred revenue at the beginning of the quarter and continues to support our revenue growth and predictability. FortiGuard security subscriptions revenue increased 22% to $223 million. FortiCare technical support revenue increased 22% to $181 million. The revenue mix shift from 8/5 support to our higher-priced 24/7 support was 9 points, with 24/7 support now representing 64% of the mix. Let's shift to billings. Total billings increased 14% to $711 million. The total billing growth was negatively impacted by approximately 2 points by training and professional services and other miscellaneous products, which are products not classified as FortiGate, fabric or cloud. Earlier this year, we announced our decision to make our network security expert, or NSE, online training and certification program free to the public. While this decision resulted in a reduction in training billings and training revenue, we're very excited about the demand we are seeing with our NSE training. As of this week, the number of NSE registrations for 2020 is well over 500,000. And the number of NSE certifications issued is up over 200% to nearly 200,000. Looking at billings by product segment. FortiGate billings increased 14% and accounted for 73% of total billings. FortiGate billings include our secure SD-WAN solutions. And as Ken mentioned a moment ago, SD-WAN passed over the 10% threshold for the first time ever, representing 12% of total billings. Non-FortiGate billings also increased 14%, with strong demand from our virtual and work-from-home solutions, offset by smaller contributions from switches and access points. And as I mentioned, billing declines for professional services, training and other miscellaneous products. Our geographic performance aligned with a path of the pandemic. And with it, highlighted the geographic diversification of our business, APAC being further along, outperformed all geos, followed by Europe while North America was impacted more. Our North America results include the United States, where we saw headwinds from the education and local government verticals where the COVID-19 pandemic remained an issue. By comparison, the retail segment was by far and away the strongest-performing U.S. vertical with growth well over 40% as we saw the continued expansion of the SD-WAN solution. The U.S. SMB segment provided strong growth, illustrating the strength of our U.S. channel programs, the remaining opportunity in this market and solid execution by our channel partners and the Fortinet channel team. Looking more at the Americas, our analysis and discussions with our channel partners suggest that certain transactions were delayed into the second half of this year as these companies focused on their capital structure and other immediate priorities. Moving now to worldwide billings by industry verticals. The diversification of our business model was again on display with our top 5 verticals continue to account for about 2/3 of total billings. Worldwide government sector topped all verticals with 19% of total billings. Service providers and MSSPs accounted for 15% of total billings. Financial services with 14% of total billings had a very strong quarter with billings growth of 33%. And despite COVID-related concerns, the retail vertical posted worldwide billings growth of 27%, accounting for 10% of billings as it continued to benefit from SD-WAN and the strong U.S. performance I mentioned a moment ago. We saw strong growth in retail sub-verticals, such as drug stores, groceries and portions of the wholesale industry. At the end of the second quarter, total deferred revenue increased 24% to $2.3 billion. Short-term deferred revenue increased 24% to $1.3 billion. Looking now at deals by dollar size. The number of deals over $1 million increased 28% to 59%. Secure SD-WAN accounted for 13 of these deals over $1 million. This performance illustrates our continued ability to move upmarket into the enterprise segment and the continued acceptance of our differentiated single unit, secure SD-WAN offering. Moving back to the income statement. As shown on Slide 4, gross margin improved 260 basis points to 79%. Product gross margin improved 340 basis points to 61%. Product gross margin continued to benefit from the lower cost structure of our newer generation of FortiGate products and over 40% growth in software products. Services gross margin increased 120 basis points to 88.5%, reflecting the benefit of the FortiCare revenue mix shift to 24/7 support. Operating margin for the second quarter increased 370 basis points to 27.3%, benefiting from the improvement in gross margin and lower employee travel and marketing program expenses related to the shift towards virtual events. Total head count ended the quarter at 7,756, an increase of 23%, driven by the increased investments we've made to grow our business and reflecting a continued decline in sales and other attrition rates. With our continued growth, strong operating margins and free cash flow, we do not anticipate any COVID-19-related layoffs in the foreseeable future. In fact, we plan to capitalize on our many opportunities by continuing to hire and invest in our balanced growth strategy. Given the strong operating income performance, net income for the second quarter was $135 million. Our earnings per diluted share increased $0.24 to $0.82 per diluted share. On a GAAP basis, we reported net income of $112 million or $0.68 per diluted share versus GAAP income of $73 million or $0.42 per diluted share a year ago. Moving to the statement of cash flow summarized on Slide 7 and 8. Free cash flow increased 21.5% to $216 million. The average contract term in the second quarter continued to be within the range we provided at the Analyst Day, declining 1 month year-over-year to 26 months and moving up 1 month sequentially. As we stated on the first quarter call, we expected to leverage the strength of our balance sheet as a competitive advantage to support our partners and our customers. Average contractual payment terms increased to 62 days or 17% sequentially, in line with our expectations and reflecting our decision to provide geographically targeted extended payment term plans. Capital expenditures for the second quarter were $31 million, including $21 million related to construction and other real estate activity. We estimate capital expenditures for the third quarter to be between $50 million and $60 million and for all of 2020 to be between $165 million and $185 million. Delays related to the new campus building have moved a portion of the previously expected 2020 CapEx spending into the first half of 2021. We expect full year cash taxes to be approximately $40 million, and our full year non-GAAP tax rate to be 22%. In the second quarter, we repurchased approximately 1.4 million shares of our common stock for an aggregate purchase price of approximately $146 million. In July, the Board authorized an additional $500 million for our share repurchase authorization and extended the term to February 2022. As of today, the remaining share buyback authorization is approximately $1 billion. Before moving to guidance, we wanted to offer some additional thoughts related to the ongoing COVID-19 pandemic. We have and we plan to continue leveraging the strength of our balance sheet, which may increase DSOs and inventory levels. The economic and business impact of the pandemic seems in line with the ability of different countries and geographies to reopen and avoid temporary shutdowns and uncertainty. For example, after strong billings growth in April, we saw slower growth as we completed May, then followed by a bounce back to strong growth in June and again strong in July. At the same time, the remaining Q3 pipeline points to a good level of improvement in both the U.S. and worldwide. In the second quarter, our channel partners reported some deals being delayed into the second half of the year. The concept was delayed, not lost, seems supported by the increases in our pipeline as well as with July selling activity. Clearly, there remains an elevated level of uncertainty about future -- about future pandemic events and economic conditions. As we look forward, I'd like to review our outlook for the third quarter, summarized on Slide 9, which is subject to the disclaimers regarding forward-looking information that Peter provided at the beginning of the call. In the third quarter, we expect billings in the range of $705 million to $730 million; revenue in the range of $630 million to $645 million; non-GAAP gross margin of 78% to 79%; non-GAAP operating margin of 25.5% to 26.5%; non-GAAP earnings per share of $0.76 to $0.78, which assumes a share count of between 168 million and 170 million. We expect a non-GAAP tax rate of 22%. For 2020, due to the continued uncertainty associated with the economic impact from the COVID-19 pandemic, we are not issuing full year guidance at this time. And finally, along with Ken, I'd like to welcome all the team members who have joined us, including the OPAQ team. I'd also like to thank our partners, customers and the Fortinet team for all their support and hard work during these difficult and unique times. I'll now hand the call back over to Peter to begin the Q&A.