Billy Cyr
Analyst · Oppenheimer. You may proceed with your question
Thank you, Jeff, and good afternoon everyone. I want to start by giving you the punch line upfront. Our net sales continue to grow strongly, up 36% in the quarter, so we are raising our net sales guidance for the year. We are now projecting that we will end the year with greater than $445 million in net sales, resulting in the growth rate of 40% for the year and a second half growth rate of 44%. We are not, however, raising our adjusted EBITDA guidance for the year as we will use the incremental contribution produced by the higher net sales to offset some inflation and temporary operating inefficiencies we've experienced. We've announced that we will take pricing to cover those incremental costs later this year, but it won't have much impact until next year. We believe this is a balanced and reasonable approach to creating the greatest long-term value for our shareholders. We are able to raise our net sales guidance because we've been very successful at ramping up our production, producing 44% more pounds in the quarter than we did year ago. This enabled us to generate 36% more in net sales than the year ago quarter, while also beginning to restore our in-house inventory, adding approximately $5 million of net sales value of finished product inventory to our quarter end inventory versus where we began the quarter. In the challenging labor market in which we are operating, that is a significant achievement for our manufacturing and HR teams. And as you will hear in a few minutes, we are taking an even more aggressive approach to our labor strategy, with a goal of creating a strong stable workforce with a distinctive career offering for our employees that will enable them to build more skills, add more value and sharing the benefits of that added value. Our strong production performance is enabling us to refill the trade inventory that we had drawn down during the back half of 2020 and satisfy our customers and consumers with much better in-stock conditions, but we are still not done refilling the trade inventory. Frankly, the depth of the trade inventory hole we had dug during the back half of 2020 was deeper than we had expected. And our efforts were compounded by additional obstacles downstream from our manufacturing operations in the third-party warehouse and logistics network we use. We and our logistics partners have moved quickly to resolve those issues, but in today's tight labor market, the changes they are making will take a bit of time to fully resolve the issues. Despite all those challenges, most consumers can find a wide variety of Freshpet items in most stores at this point, but we still have work to do on filling out the complete assortment of SKUs. We are on our way, however, and our strong production performance is enabling us to rebuild our internal inventories, so that we can better service our customers. As we look forward, we will post sizable gains and net sales each quarter for the balance of the year. We anticipate that Q3 and Q4 reported growth will be in excess of the consumption growth rate as consumers will be able to find the items they're looking for more readily than they did a year ago. And we have a much heavier marketing investment plan for the back half of this year. That will allow us to deliver net sales growth in excess of 40% during the back half of the year and also set us up for a fast start next year. Our capacity expansion plans to support that growth are on track. We are now running the bag line in Kitchens 2.0. 24/7, and we'll take the rolls line in that facility to 24/7 in August. We will be moving staffing from Kitchens 1.0 to Kitchens 2.0 for the ramp-up of the rolls line as the higher throughput on the lines in Kitchens 2.0, make it a better use of our staffing and to have them work in Kitchens 1.0. In September, we'll be starting up our second line at Kitchen South with a two shift operation. And in January, we'll start up a third line at Kitchen South. That line will also be our first test, the new cooking technology that if successful could allow us to produce twice as much product in a significantly smaller footprint. If that plays out the way we expect it to, it will form the foundation for Ennis phase 2 and for the second building at Kitchen South. Finally, our construction project in Ennis, Texas remains on track and we anticipate starting up our first line there in Q2 of 2022. We hope to be under roof next month, which is an important milestone as it will substantially mitigate weather risk through the completion of the project. It has been a very rainy first half of the year in Ennis, but our team has still managed to get quite a bit done. Additionally, we’ve already begun hiring team members for the Ennis facility and are quite pleased with our ability to attract the talent we need. The first 10 Ennis employees arrived in Bethlehem in late June to begin training on our lines and we’ll spend several months here getting operating experience. We have at least two more waves of employees who will arrive in Bethlehem in the coming months. By the time we start up the Ennis Kitchen, we expect to have approximately 50 experienced employees to lead the startup between those who choose to transfer from PA to Texas. And those who did several months of training and PA, that will greatly reduce our startup risk. We expect to bring on all three lines in Ennis by the end of 2022, and we’ll have our first line and Kitchen South Building 2, ready to go in Q1 of 2023. In total, we’ll be starting up at least one new line per quarter until Q4 of 2023. That will be eight consecutive quarters with a new line. We’ll make a decision on the construction of the second phase of Ennis sometime in the next six to nine months, but have already done some site preparation work there, so that we are ready once the decision is made of when to build it, and what technology we will install there. We believe there’s ample demand to support this plan capacity expansion, despite our out-of-stocks and delayed start to marketing this year. We still grew household penetration by 19% in the second quarter and the buying rate grew at a very high rate of 12%. As we have said, many times there is strong underlying growth in the buying rate for Freshpet when it is not being diluted by so many new users, because of our delayed start to the marketing this year and the out-of-stocks, the household penetration growth was below our long-term growth rate in the quarter, but that’s simply exposed the underlying strength in the buying rate. We expect household penetration gains to reaccelerate in the coming months, as we ramp up our marketing investment. The consumption growth was broad-based it was particularly strong in pet specialty, where it was up 57%. Our e-commerce business grew strongly again this quarter of 46% versus a very strong quarter, year ago, and accounting for 5.6% of our total sales in the quarter. The launch of Chewy.com occurred in early July. So that is not reflected in these numbers. Is still too early to make any meaningful comments on the impact that Chewy we might have on our business we are encouraged by the potential. Store count grew by 265 in the quarter, and we remain on track for our projected 1000 store increase this year. We also saw meaningful increases in second fridges and upgrades despite our supply limitations and have now exceeded our guidance for the year in both categories. Second fridges grew by 510 stores to 3,108, and we upgraded 324 more stores and have now completed 3,003 upgrades cumulatively since we started the program. We are also anticipating significant increases in stores and second fridges next year, based on our increased supply and rapid growth. Our international business grew 48% in the quarter is strong growth in both the UK and Canada and has real momentum. Clearly the Freshpet model is working outside the U.S. I want to briefly comment on the cost environment and Heather will provide more color on it in her comments. Overall, we are seeing broad-scale inflation. That is no different than what you’re hearing in reports from other CPG companies. Some of the increased costs are clearly permanent and others may be more cyclical, in either case they will have an impact on our profitability this year and that is why we are not raising our adjusted EBITDA in line with our net sales growth. Last week, we announced to our customers that we’d be taking price increases late this year. Those increases are designed to cover the inflation that we’re seeing today and that we expect to see when our fixed price contracts end later this year is also intended to cover the significant increase in labor costs we are seeing in the market. Our price increases will be very noticeable to consumers, because we don’t do any merchandising. Thus, we can’t reduce that. And we believe that downsizing, our packages will be disruptive to consumers who expect a bag or roll to feed their pet for a set number of days. As such, we are being very thoughtful about the price increases we are taking, considering the strategic role of each item in our line, the underlying profitability and the anticipated cost increases we are seeing. We have a successful track record of doing this before and are comfortable doing it again. I also want to comment on one important aspect of the inflation we are seeing, labor costs. Many of our suppliers are having to pay higher costs for their labor and are passing those costs on to us under the terms of our agreements with them. We also raised our wage rates earlier this year in line with our normal annual practice. But in light of the environment we are operating in, it is clearly not enough. So, we will be raising wages a second time later this year. And doing that, we are mindful of the competitive market for labor and seek to be competitive with other employers. But our new wage program is driven by a different philosophy. We are driven by the idea that our dedicated team members deserve to have the opportunity to earn a wage that will enable them to support their families comfortably while also providing them with long-term career growth opportunities. But it must also deliver a good return for Freshpet. We are not seeking the minimum wage we can pay to get the job done. We want to create a win-win for our team members and our shareholders. That is why we treat our team members as owners and partners with us in the development of the Freshpet business. That is the people part of our Pets, People and Planet philosophy. The key to creating that win-win is for us to invest in the training and skill development of our team members, enabling them to add greater value to our business and thus justifying the higher wages that we pay. Well, many employers and much of the public communication is focused on the entry level wage. Our focus is on the wage we pay to those employees who are contributing at a higher level. The heavily advertised and promoted wage rates are only what you pay to get someone into your lobby for an interview. If that is where our employee’s career and wage progress ends, we will have failed and they will leave. Our goal is to quickly advance their skills and ability to contribute so that we can provide them with a much higher wage. In fact, our typical production employee will see their hourly wage go up by about $3 per hour within the first six months as they progress through our Freshpet Academy training program and up by another $3.50 per hour within nine months after that. At that level, the typical employee who has a working spouse and up to three kids at home will be earning a wage that comfortably supports their family and significantly more than the advertised wage rates you see from many other employers. We believe that approach delivers a significantly better return for Freshpet. A highly skilled worker is dramatically more productive than an entry-level employee justifying both the investment in their training and the wages we pay them. We also know that is not enough to pay good wages and have good benefits. We have to treat our employees well every day, those of you who have been to our Freshpet Kitchens have seen many of the things we do to make working a cold, wet environment, more comfortable. We also grant stock to every employee each year after they've been with us for at least one year that drives the ownership mindset you seek to create. All of this is not easy to accomplish, particularly in the current environment: challenges with childcare, perceived health risks, government stimulus, and an overall competitive environment for entry-level talent is particularly challenging for a company that is growing as fast as we are. We constantly need to hire and train more new employees, and the kind of work we do is not for everyone. So we've invested heavily in our recruiting team and in our training department over the past year, and we'll continue to do more. And we are starting early with our recruiting and training of the team will start up our facility in Ennis. In total, we believe this is the right approach for Freshpet and will differentiate us as an employer. Finally, we will be releasing our inaugural sustainability report in about one-week. We are a young company, but sustainability has been embedded in our culture since our founding. What we haven't done in the past is document our progress nor set explicit targets for our efforts. We just did what seemed like the right thing for Pets, People and Planet. We realized that our investors are expecting more from us and our sustainability report is designed to address that interest. Now, let me turn it over to Heather, from more detailed look at our results.