Richard Thompson
Analyst · Goldman Sachs
Thank you, Katie. Good afternoon, everyone, and thanks for joining us on the first conference call as a public company. We're glad to be here today, and we're glad you're here with us. We enjoyed speaking with many of you while out on the road last month, and we look forward to meeting more of you when we attend investor conferences in the near future.
Our recent IPO was a significant milestone for Freshpet and has positioned us well for increased long-term success as we build and scale our business. We want to thank our team for all their dedication and hard work, for without them, our growth would not be possible. We believe we are well positioned for the future as we bring the power of fresh food to more pet parents.
We are pleased to report strong results for the third quarter of 2014. In Q3, we saw the net sales growth of approximately 35%, which was driven by 26% increase in Freshpet fridges and increase velocity per fridge. In other words, our robust net sales growth outpaced the growth of our Freshpet fridges. Therefore, we are growing sales faster than fridges.
We believe this demonstrates pet parents' increasing desire for fresh, natural pet food and our team's ability to expand our Freshpet products across many retail sales channels. This includes grocery, mass, club, pet specialty and the natural channel. In fact, in addition to growing distribution, we are seeing strong consumer fundamentals, expanding consumer penetration at the same time as increasing consumer loyalty rates.
For those of you that didn't have the pleasure of meeting during our road show, on today's call, I would like to share a little bit more about Freshpet including a little history, mission and strategic value proposition. Freshpet started in 2006 as our cofounders, who are pet lovers, noticed a shift in how people care and provide for their pets. The number of people owning pets is increasing in the U.S. Furthermore, people are treating their pets better. Just like any other family member, pet parents want their pets to live longer, healthier lives and we believe that the best way to do this is by feeding them natural, less processed foods, just like we strive to feed ourselves. This is why we believe Freshpet is truly positioned in the right place at the right time with the right products.
The pet category is a growing $60 billion industry in North America, of which pet food represents more than $20 billion. This tremendous market opportunity has helped Freshpet become one of the fastest-growing pet food companies in North America.
Recent health and wellness trends indicate that people buy food products based on what is the most beneficial for their overall health. Today, consumers are more knowledgeable about their food purchases than ever before. They routinely scrutinize nutritional labels to see exactly what they're putting into their and their families' bodies.
Buying food for one's pet is no exception. We believe it is an emotional process in which pet parents make decisions based on the overall well-being of their beloved pets. We are proud to be a company that is committed to serving fresh, natural food to dogs and cats, and it all starts in our manufacturing facility, which we refer to as our Freshpet Kitchens in Bethlehem, Pennsylvania. Here, we gather locally sourced fresh meats and fresh vegetables. Freshpet's recipes are developed with veterinarian nutritionists helping us formulate great tasting and healthy foods.
Our next step is to generally cook the food, cool it down and serve it to our consumers in a unique proprietary packaging. Because our product is so fresh and doesn't use preservatives, it needs to be kept in cool, refrigerated locations, just like perishable human food. We operate our Freshpet Kitchens utilizing human food standards where quality and safety are the cornerstone of our cooking process.
Before Freshpet, there were no existing refrigerated distribution networks designed specifically for dogs and cats in the U.S. So we created custom-designed Freshpet fridges and placed them now in over 13,000 store locations across North America. Freshpet has brought the most significant innovation to the pet food category in more than 70 [ph] years. We are the first mover in revolutionizing the pet food aisle.
Our Freshpet fridges allow us to control critical real estate while truly differentiating our products at the point of purchase. As we own and maintain them, our Freshpet fridges and fridge distribution network is a key barrier to entry. This provides us with a unique Freshpet brand ambassador in every location. Most of the investment into the development and design of our Freshpet fridges has already been completed, and we look forward to further leveraging our existing network.
We believe Freshpet delivers category-leading retailer margins compared to the average pet food brand. We have proven time and time again when introduced to a new store, we actually grow the pet food category in that retail location. We believe we do this by attracting new shoppers that previously would not buy pet food at a particular store and by increasing average number of visits per consumer.
Our mutually beneficial retailer relationships have significantly contributed to our success across all sales channels. While we have had success and growth to date, looking forward, we believe we have a considerable opportunity to expand our distribution footprint, increase brand awareness and grow our market share. The fact is when walking through a retailer, Freshpet is kind of hard to miss.
Our competitors' products are placed on a standard store shelf undifferentiated, SKU after SKU, while Freshpet is displayed in a colorful, clean, brightly lit fridge. Furthermore, we are committed to keeping our prices competitive to remain accessible to the average consumer. Freshpet's opportunity is underscored by our less than 1% of the pet food category versus a 6% share in stores with a Freshpet fridge. We believe the keys to growth are increasing brand awareness and access to our products.
We hope this gives you a helpful background on how Freshpet started and our unique approach to pet food. We're extremely proud of the success we've had in the last 7 years, but we're even more excited about what lies ahead. I'd like to talk to you about our long-term growth strategies.
Today, we believe we are at an inflection point where we can begin to leverage our organization, our kitchens, our sales team and our marketing departments for accelerated profitability. We intend to focus on efforts on the following fronts.
Number one, increased distribution. We own and maintain over 13,000 Freshpet fridges across North America and see significant whitespace opportunities for expansion. We believe we have potential to expand in more than 35,000 store locations in North America. We expect to install over 6,000 Freshpet fridges in new store locations over the next 3 years. Within our existing retail partners alone, we have the opportunity to double our store count.
Second, growing brand awareness. Less than 20% of U.S. pet food consumers today have ever heard of Freshpet. We're committed to increasing the awareness of our brand and influencing new potential consumers to try our products. We have a strategic plan in place to achieve this through strategic marketing campaigns, such as national TV advertising, targeted guerrilla marketing and creative digital and social media initiatives.
Third, continued product innovation. We have a very impressive history of introducing and pioneering new products. We have many exciting new products in development. We have developed an innovative shredded product that looks and smells more like human food and is designed to look like it just came off the dinner table.
Next is our fresh raw product that we have developed specifically for the pet specialty channel to appeal to raw pet food consumers. We are really excited about the potential behind both of these new products.
Our team is always thinking of fresh ideas and ways we can bring more fresh and healthy foods to our pets. Further innovation remains a top priority for the company and will be critical cornerstone of continued growth.
We believe the Freshpet brand is perceived by consumers as delivering the best quality pet food in the industry, thus giving us a strong platform for new product development. We are in the process of assessing opportunities to expand our portfolio and bring innovation to the pet category in many ways. We believe some of the most significant opportunities are to expand our product offerings and develop a deeper portfolio of products in cat food and Freshpet treats, 2 categories where we are currently underdeveloped.
And lastly, the ability to leverage our scalable infrastructure. Our team is focused on driving net sales growth, which we believe will allow us to increase our current capacity utilization and fuel future gross margin expansion. Our corporate infrastructure is well established, and we continue to focus on improving our operating efficiencies.
With that overview, I would like to turn the call over to Dick, our CFO, who will review our financial results in more detail. Dick?