Tom Taylor
Analyst · Guggenheim
Thank you, Wayne, and everyone for joining us on our fiscal 2022 first quarter earnings conference call. During today's call, I will discuss some of the highlights of our 2022 first quarter earnings. Trevor will then review our financial performance in more detail and discuss how we are thinking about the remainder of 2022. We will then open the call for your questions. We enter fiscal 2022 with good momentum in our business and are pleased to deliver first quarter sales and earnings that exceeded expectations, especially considering lapping record sales and earnings last year. We are proud that our store, commercial and support teams continue to successfully execute our growth strategies in a dynamic and challenging industrywide operating environment. We believe our competitive moat from a product, price, and access to inventory standpoint has never been stronger, giving us added confidence in our ability to continue to grow our market share in a wide range of macro-economic challenges. Moreover, we are happy that our investments and associate wages and training result in better staffing, lower turnover and a 100 basis point sequential increase in our composite customer service score. Investing in our associates is core to our culture and success. Collectively, these efforts contributed to record physical 2022 first quarter sales. Total sales increased 31.5% to $1 billion and comparable store sales grew 14.3% from last year, exceeding expectations. Fiscal 2022 adjusted first quarter earnings per share declined 1.5% to $0.67 from the previous year's record earnings of $0.68 per share also exceeding our expectations. Let me turn up my comments to our new store openings. During the first quarter of physical 2022, we opened six new warehouse format stores compared with seven stores during the same period last year. We opened one store in January, two stores in February and three stores in March ending the first quarter of 2022 with 166 warehouse format stores in 34 states. We are excited to have opened our first store in Portland, Oregon, market in the first quarter of 2022 and are pleased with its early performance. Additionally, we are delighted with the strong acceptance of our newest store on Long Island in Garden City, New York. We remain on plan to open nine stores in the second quarter and 32 total warehouse format stores in fiscal 2022. We evaluate each lease as they come up for renewal and as such, we plan to close our South Lake store in Atlanta in the second quarter of fiscal 2022. This store was the second store opened by Floor & Decor. And we intend to reposition the store to an expected better location in 2023. The net store openings would bring our total warehouse format store count to 191 stores at the end of fiscal 2022. As discussed at our March Investor Day meeting, we forecast a path towards operating at least 500 warehouse format stores over time. In time, we were only be 38% built out by the end of fiscal 2022, moreover 58% of our warehouse stores have been opened after 2016 with an average storage of just 2.3 years for this group of stores. Collectively, we believe these stores will continue to move up their sales, maturity curve and support our longer term comparable store sales growth target of mid to high single-digit growth. In the first quarter of fiscal 2022, we opened three design studios, including February openings in Miami, Florida, and Houston, Texas. In March, we opened at Tysons Corner, Virginia. We now operate five design studios and have plans to open one additional design studio in Atlanta during the second half of fiscal 2022. Let me now discuss in more detail, our comparable store sales. First quarter demand for hard surface flooring remains strong, particularly among Pros, with broad based strength across most merchandise categories and all store classes. We are particularly pleased with the sales performance of some of our most mature stores where many had their strongest sales weeks ever in the quarter. We experienced double-digit comparable store sales growth in all divisions led by the south. Our comparable store sales increased 11.5% in January, 23.5% in February and 10.1% in March bringing the first quarter growth to 14.3%. As a reminder, last year's comparable store sales increased 30.1% in January, 19.2% in February and 41.3% in March. As we look to the second quarter of fiscal 2022, our April comparable store sales increased 9.9% and are up 9.7% month-to-date in May in line with our expectations as we lap our most difficult comparisons. The first quarter comparable store sales increased of 14.3% was driven by a 16.7% increase in our average ticket. As expected, the increase in the average ticket is mainly due to retail price increases to mitigate cost increases, continuing strong sales in laminate and vinyl and ongoing customer preferences towards our better and best price points across all departments. Our first quarter average ticket also benefited from an increase in the sales penetration rate from our designer led initiatives and e-commerce. both of which have an average ticket above the company average. First quarter 2022 comparable store transactions declined 2.1% from last year, which was sequentially lower than the 0.7% decline in the fourth quarter of physical 2021. First quarter comparable store sales among Pros continue to grow faster than our homeowner sales as we successfully executed a holistic Pro strategy that leans into relationship building and growing our wallet share. Pros accounted for 33.1% of our sales in the first quarter of 2022. We are pleased that the top 10% of our Pros shop with us in average of 11 times in the first quarter and their average spend was up 25% over last year, validating the strength of our growing brand equity. We continue to believe our in-stock job block quantities are a clear competitive advantage during the current disruptions and the global supply chain. Let me turn to growth from our e-commerce business, the investments we are making towards improving our web experience by focusing on product content and conversion are working. First quarter e-commerce sales increased 46% from last year and accounted for 17.7% of sales compared with 15.4% in the same period, the previous year and 16.4% in the fourth quarter of 2021. We are pleased with traffic to our website and double-digit conversion growth on both desktop and mobile devices. As we look ahead, we'll continue to optimize our customers’ digital experience and focus on product and inspirational content. Let me now discuss the progress we are making with design services. We are focused on building a consistent high touch best-in-class and seamless design service experience for our homeowners and pro customers in our stores. We find that not only is our average ticket and gross margin higher when a designer is involved, but our customer experience score is materially higher. So we have been doubling down in design by investing in designers and we have begun testing and enhanced organizational structure that we believe will improve our ability to attract and retain high caliber designers by providing them with clear career path opportunities. We are pleased that the focused attention and investments we are making in design contributed to a marked improvement in designer turnover in the first quarter of 2022 and the company's highest quarterly appointment penetration rate. We are in the early stages of benefiting from these initiatives and are excited about building awareness and familiarity with our design services. Let me turn my comments to our progress in commercial, which includes Spartan Surfaces and our regional account managers or RAMs that work with our stores. As a reminder, Spartan Services targets 60% of our commercial addressable market by focusing on A&D firms that have large projects with hard product specifications and long lead times. By comparison, our regional account managers focus on 40% of their commercial market where projects generally have soft product specifications or no product specifications. We are successfully integrating critical functional areas with Spartan Surfaces and implementing strategies to accelerate growth in 2022 and beyond. To that end, we acquired Wisconsin based distributor KRS Incorporated in February of 2022, while KRS is small and not material to our results. They are a leader in commercial hard surface floor in Wisconsin, and are an example of how we can expand nationally. When we find the right opportunity in partners, we remain excited about Spartan's growth prospects and are pleased that their first quarter 2022 sales and earnings results exceeded our expectations following a strong 2021. As we look ahead, we are encouraged to see that AIA's Architecture Billings Index for March increased to 58 from a score of 51.3 in February, implying continued growth in billings and commercial flooring demand. We are pleased that first quarter sales from our RAMs increased 88% year-over-year, we are continuing to build out our regional account managers with the addition of seven RAMs in the first quarter of fiscal 2022, towards our plan to onboard 16 RAMs in 2022. Let me update you about how we are navigating constraints in the global supply chain. As we assess U.S. port congestion and its impact on our supply chain costs in distribution capability to our stores, we continue to see that the ports of Los Angeles and Long Beach remain our most significant challenge. However, we continue to divert through other ports and increase our dry capacity to minimize this impact. Congestion in the ports of Los Angeles and Long Beach have taken a step backward in recent weeks as more ships leave Asia following the Lunar New Year, we are closely monitoring this trend and the impact of COVID-19 lockdowns in Shanghai, China. But at this point, it is not having a greater than expected net effect on our business. We are also monitoring labor contract negotiations between West Coast ports and the international longshoreman and warehouse union that expires July 1. We believe it's likely there could be a work slowdown or go slow measures put in place during contract negotiations. As we discussed at our March Investor Day meeting, we are planning on higher ocean freight costs throughout 2022. At this juncture, we have no major port concerns from our Houston, Savannah or Baltimore distribution centers. Before turning the call over to Trevor, I want thank all of our Floor & Decor associates for their collective hard work in our stores, distribution centers, and store support centers to serve our customers. Together, we continue to prove to be an agile, resilient and resourceful company. I'll now turn the call over to Trevor to discuss in more detail our fiscal 2022 first quarter earnings results.