Vince Delie
Analyst · Wells Fargo Securities. Please go ahead
Good morning and welcome to our earnings call. On today's call, I'd like to address three key topics. First, I'll begin by providing an update on how we are navigating our business through the COVID-19 pandemic while supporting our employees, customers, communities, and shareholders. Secondly, I'd like to briefly comment on a few points about our first quarter financial performance. And finally, I'd like to revisit several key strategic initiatives and programs. Our company's existing pandemic preparedness plan and ongoing pandemic exercises enabled F.N.B. to stay at the front of this escalating crisis. Dating back to 2018, our management team went through a pandemic simulation and collaborated with our business continuity team to develop a formal pandemic response plan. During this process, sustainability was thoroughly evaluated and ultimately formed the foundation of the comprehensive plan currently in place. Additionally, our ongoing commitment to invest in our digital channels and technology played a critical role in our ability to provide convenient banking options for our customers who were not able to leave their homes. Our investments in technology also enabled us to build and establish an automated process to handle nearly 15,000 business applications for the SBA Paycheck Protection Program in just one week's time. Our efforts resulted in approving and processing 75% of those applications in the first round of funding representing $2.1 billion in loans. We anticipate processing the remaining applications during the second round of funding. As I mentioned, when Phase one of F.N.B.’s technology initiative called clicks-to-bricks began. We had previously introduced online appointment setting and we are able to quickly make specialized COVID-19 contents and offerings available in our solution centers. We tapped into the strength of our established communication channels for both customers and employees, keeping both audiences informed of any updates. Our employees’ response to this crisis has been exceptional. They're professional, compassionate, positive, and resilient attitudes have been a bright light in helping each other, our customers and our communities while navigating these unprecedented times. Protecting the health, safety and financial well being of our employees remains critical as we find ways to address any impacts to their health or the health of their families. For example, F.N.B. provided our team with up to 15 days paid leave and also expanded our existing paid caregiver lead program. Additionally to assist with any possible financial hardships resulting from the coronavirus, F.N.B. provided a special assistance payment to essential employees working on the frontline and in our operations areas who ensure that our customers continue to receive vital financial services. We also leveraged our IT infrastructure by making accommodations to give employees the ability to work remotely where appropriate. To-date we have approximately 2200 colleagues working remotely, which represents about half of our workforce and largely non-retail position. This capability also speaks to our investment in technology and IT infrastructure. As we focus on our communities, the F.N.B. foundation committed to provide $1 million in relief in response to COVID-19, benefiting food banks and providing essential medical supplies. Many of our employees began reaching out to our clients and our communities to provide support that our Pittsburgh headquarters F.N.B.’s vendor management team has been using our vetting process to assist Allegheny County and quickly researching new vendors, offering medical supplies and services to combat COVID-19. With respect to our retail branches, we have focused on drive up services, enclosed our lobbies reverting to appointment-only practices which are supported by the appointment setting capability within our clicks-to-bricks platform. As you can imagine, the monumental commitment of our leadership team and employees to operate in this challenging environment required a sustained 24/7 effort. I'd like to commend our employees for the actions they've taken to execute and abide by our safety measures while continuing operations. With these key priorities and actions in place, let me pivot and comment briefly on our first quarter performance. Given all this happened in a noisy quarter, our underlying core performance remained solid. Our philosophy is to maintain our approach to risk management through varying economic cycles and serve as the primary capital provider to our clients. While F.N.B like many banks will be subject to a difficult economic environment. This philosophy and the actions we have taken to strengthen our balance sheet and reduce risk should position F.N.B. well as we move through the current crisis. Looking at the quarter’ results, GAAP EPS at $0.14 included $0.15 of bottom-line impact from significant items primarily related to COVID-19 and the adoption and implementation of CECL and the corresponding reserve build under these macroeconomic conditions. The top line results were solid as revenue increased to more than $300 million driven by strong loan and deposit growth and positive results across our fee-based businesses. Average commercial loans grew $225 million or 6% as we saw activity pick up in late March, particularly in C&I with growth of 17%. I'll note there was limited impact to average balances from anticipated liquidity draws. Compared to the first quarter of 2019, average deposits increased 5% with growth in non-interest bearing deposits of 7% leading to an improved funding mix. The net interest margin expanded to 3.14% supported by strong loan growth, a seven basis point improvement in total cost of funds and higher accretion levels compared to the prior quarter. The fundamental trends in non-interest income were strong with capital markets revenues of $11 million setting another record in the first quarter. Insurance and mortgage banking income also had strong underlying performance. Due to the significant shift in the interest rate environment, our non-interest income includes $7.7 million of impairment on mortgage servicing rights, excluding changes in MSR valuation, mortgage banking income totaled $6.7 million up more than 50% from the first quarter of 2019 with significant pipelines moving forward. On a core basis, expenses remain stable compared to the fourth quarter and disciplined expense management will continue to be a top priority as we move beyond this crisis. Vince and Gary will provide more detail on the implementation of CECL and additional details on the financials and their remarks. With that, I'll turn the call over to Gary.