Scott Rowe
Analyst · Citigroup. Your line is now open
Great. Thank you, Amy. Let me wrap up with some additional color on our Flowserve 2.0 transformation progress, our long term targets and comments on our outlook for 2021. Despite the disruption to our end markets in 2020, we made significant progress institutionalizing the transformations playbook and processes deep into our organization and functions. We are striving to make this a part of our everyday business processes. Our 2020 results reflected our progress toward building a business model to better weather the cycles in our end markets. Our goal is to substantially complete the original transformation program by the end of 2021 but ensure that the process and the discipline remain embedded in how we run the business. In 2021, we'll return our focus to the growth in optimization phases of the transformation, while we complete the operational excellence and productivity improvement initiatives. We intend to drive growth with an increased focus on our customer experience, development of innovative products and services and end market diversification, including increased participation in energy transition initiatives that are gaining investment dollars. A key component to our transformation growth initiative involves staying market led and generating consistent innovation. Our marketing technology team made significant progress in 2020 developing new and innovative products and services. During the year, we have 21 commercial launches including three new products, six products that completed our design to value process and the remaining launches were product extensions, future updates or portfolio upgrades. I am excited about our product pipeline and the opportunities that technology and innovation can bring to Flowserve. Our efforts will prove our geographic and end market diversification, accelerate digitalization through IoT and e-commerce and digitalization with better efficiency and technology to capture and repurpose carbon emissions. Flowserve has been solving technical full control challenges for over 200 years. Our customer expect us to help improve their performance, reduce their cost, improve efficiency and help them prevent unplanned interruptions. We're committed to continuing to support our existing customers and our installed base as well as ensuring that we’ll participate in a meaningful way as new end markets emerge for Flow Control products, services and solutions. I’m confident that our people, our products and our technology will continue to evolve and be value added for decades to come. As an example, this year alone, Flowserve provided equipment and services to carbon capturing technology, hydrogen processing, concentrated solar power, water desalination, flood control, and most importantly in 2020, we provided our third suite of pumps, valves and seals for COVID-19 vaccine development and production, helping to accelerate the distribution of a COVID vaccine. Our ultimate objective is to continue to be the trusted partner that Flowserve has been historically, for all Flow Control customers long into the future. We're off to a great start in 2021 following years of development, testing and pilot projects, we're excited to launch and commercialize RedRaven, Flowserve’s Global IoT offering. RedRaven will provide a solution for customers to optimize the Flow Control processes, we’re uniquely positioned to provide this offering considering our extensive expertise with pumps, valves and seals, combined with our proprietary analytics in embedded diagnostics. RedRaven simply and easily provides our customers the ability to improve productivity, avoid unplanned downtime, and ultimately reduce overall cost of operations. It follows nearly five years of development, including extensive testing, great feedback from our partners, and the knowledge gained from our pilot sites. We're still in the early stages of the rollout. And while the current financial contribution from RedRaven is small, we expect that RedRaven will expand into a more meaningful revenue stream, in part through our complete suite of aftermarket services in the years ahead as customer adoption grows. I spoke last quarter about Flowserve’s commitment to environmental, social and governance issues or ESG. These subjects remain a vital component to our mission and values. I’m very proud of the progress we made in 2020, including committing to reduce our carbon emissions, while also continuing to develop innovative solutions to help our customers do the same. We also achieved record safety performance and continue to refresh and diversify our board of directors. As we focus forward, Flowserve will endeavor to continue being on the forefront of ESG initiatives and progress. I would now like to spend some time on our long-term financial targets that we identified in 2018 with the launch of our Transformation Program. Last year at this time, we’re very much on pace to meet or exceed the original objectives and timeline. Unfortunately, the pandemic driven downturn and associated business interruptions has stalled this progress. As you may recall, the identify targets were centered around growth, free cash flow, operating margins, and ROIC improvement. The assumptions underlying these targets outlined a consistent business environment as everyone can relate the COVID driven challenges of 2020 are anything but a consistent business environment. Nevertheless, I’m extremely pleased with the progress that we've made over the last three years of the program, including achieving our long-term target of more than 100% free cash flow through adjusted net income early in 2020. We have made systemic changes to inventory and receivables management and I’m confident that you’ll continue to see improvements in working capital in the future. Additionally, we're able to manage the balance sheet and margin decrementals in such a way to keep our ROIC well above our cost of capital and minimize the market impact on our return profile. While we found way to go to reach our mid to upper teens target, we expect the actions taken in 2020 will serve as a catalyst to delivering much stronger returns as we move to our growth environment. To summarize, our long-term aspirations and goals remain the same as those previously outlined. I remain confident that each of these targets is achievable with our continued transformation progress, as the world returns to within the range of our original assumptions. With the continued uncertainty that exists due to COVID and the associated impact it has had on our end-markets, we cannot credibly commit at this time to a new date and achievement. Once economic and market conditions permit, we will now show our timeline, our plans and the actions necessary to achieve these targets. Let me close with our 2021 outlook. Amy provided this year's official guidance in her comments. The 2021 target ranges were derived using essentially current market conditions with only modest low single digit bookings growth expected from aftermarket in our MRO short cycle business later in 2021. Given the uncertainty in the marketplace, many of our customers were unwilling to predict the timing of projects while inflection point in their business. It is clear that as COVID subsides, our customers will be spending more money to keep their operations running and advance their critical projects. Flowserve it has traditionally been a late cycle business given the lead time with some of our large pump and valve projects, the pandemic didn't impact our 2020 financial results as much as others considering the strong backlog we had entering the year. However, the double-digit declines in our bookings over the last three quarters in addition to the 14% reduction in our year-over-year starting backlog will have a more pronounced impact in 2021. While our guidance assumes mostly a continuation of the current environment, there are potential opportunities in the marketplace that could our improve expectations for the year, containing the virus is truly the key catalyst for Flowserve in most of our end-markets. As that occurs, we would expect to see increased activity levels. We’re encouraged that fourth quarter bookings were up sequentially and activity levels could be gaining traction. Project discussions are more active than anytime in the last three quarters and we see the potential for some projects in Asia, the Middle East and Latin America to move forward as conditions permit. Additionally, I expect to see improvement in our aftermarket business and MRO business as the year progresses. At this time, assuming the continuation of these trends and further progress containing the virus, I fully expect our financial results to return to growth in 2022. In closing, 2020 was an extremely challenging year for our company and our industry. Through the commitment and dedication of our associates, combined with the positive impact of our transformation efforts, we’re able to deliver strong results for our customers and implement the actions that best serve our shareholders. I’m confident that as operational progress continues in 2021, we will remain focused on cash conversion, financial returns, and managing decremental margins. More importantly, Flowserve will be well positioned to win in the recovery and create long-term value for our shareholders and other stakeholders. Operator, this concludes our prepared remarks. We would now like to open the call to questions.