Brandon Perthuis
Analyst · Rachel Vatnsdal from Piper Sandler. Your line is now open
Thanks, Ming. As Ming mentioned, we delivered more than 1 million reports during the third quarter and almost 50-fold increase year-over-year and almost five-fold increase sequentially. Despite massive increase in volume that we experienced, we delivered results to our customers without any issues and with best-in-class turnaround time for RT-PCR results. During the third quarter, greater than 90% of our COVID-19 results were delivered within 24 hours. Some as fast as 8 hours to 10 hours, which our customers would agree it’s pretty incredible. This is all possible because how we built this company and how we have leveraged technology and operational excellence. We are a genetic testing laboratory built by engineers founded in technology. For years, we described ourselves as a technology company, providing clinical genetic testing and we have continually emphasized the power of our technology platform. In the third quarter, I think we have proven it and practice. Not only that, we have done it the hard way, building our business organically from the ground up. Before we get into our COVID-19 business, I would first like to highlight the strong quarter we had in our core genetic testing business. While we projected a slight decline in our core business due to the pandemic, it has rebounded much faster than we thought and grew 57% sequentially from a revenue standpoint. This has been in large part due to our ability to win new clients while maintaining relationships with existing clients, even as some of those clients experience lower test volumes amid the pandemic. To further emphasize this point, we looked at our top core business customers in the third quarter of this year and compared it to the third quarter of last year. Of those top customers -- were new. This demonstrates how our core business has continued to strengthen with new customers we’ve been winning, both new and existing clients are increasingly taking advantage of our expanded product portfolio, which now includes almost 19,000 tests. Customers are using Fulgent for hereditary cancer, cardiovascular genetics, neurological genetics, reproductive health and other newer tests that we’ve launched in the last 12 months to 18 months. At this point, we have one of the largest, most diversified genomic test menus in the industry and we plan to continue to launch new test. Switching to our COVID-19 business. During the third quarter, we brought on almost 80 new clients representing thousands of individual users. These wins included drive-through operations for the counties of Los Angeles, Alameda, Orange, Santa Clara, San Bernardino, Miami Dade, the State of Utah, the City of Long Beach, and others. In addition to the huge drive-through operation wins, we announced our partnership with New York City Health + Hospital and their Test and Trace program for K through 12 testing, both on-site and at home. Regarding the on-site testing for New York City, we now have over 60 pairs of boots on the ground to help with school site operations. This program went live in October and we are now collecting thousands of samples per week throughout New York City. We also announced in the third quarter that we won a competitive bid for the entire State of Ohio present system to provide testing for their 12,000 employees. In addition to the agreements we announced, there were a few other public announcements from our clients describing their partnerships with Fulgent. Those included Northwestern University using our Picture at-home test for their students who have returned to school program and the Pac-12 conference, using our test for athletic programs and sports officials. While we haven’t announced all of our wins, we will continue to publicly announce large strategic wins to the extent we can. Overall, I’m very pleased with the execution of our sales team in the quarter as we consistently won in competitive opportunities. Clients are choosing Fulgent COVID testing offerings for a variety of reasons, including our rapid turnaround time, supply chain availability, capacity, EUA approvals, our technology platforms and user friendly systems. I’d like to spend a few minutes to discuss each of these in detail. Regarding turnaround time, it’s been widely publicized that labs have struggled with turnaround time and patients have experienced delays receiving test results. Initially, some labs are taking five days to seven days and sometimes longer to return results to patients. However, since the day we launched our COVID-19 test, we have delivered results within 24 hours. And even with the explosive growth we have seen we have continued to improve. This has really been important for patient care and contact tracing has been a huge differentiator for Fulgent. Second, supply chain, while many labs have seen shortages in critical supplies, such as reagents, transportation media and swabs. We’ve had no such issues. We’ve been able to get these kits to our clients usually within one day of their request. We remain well stocked to continue to fuel our growth plans. Third, our capacity, at this time between our headquarters in Temple City, California and our new lab in Houston, Texas, we have a maximum daily capacity of 60,000 tests per day. This has allowed us to serve our existing business, win new accounts and continue to build a robust pipeline of new opportunities. At the same time, our clients are confident using Fulgent -- volume as needed, we could quickly scale to handle 80,000 tests per day and more. Fourth, our to EUA approvals, getting EUA for our standard physician-administered RT-PCR test was critical as it served as a validation and stamp of approval for our quality. It has been important when it comes to winning RFPs and government contracts. Our second EUA with our Picture at-home test, which has been instrumental for our growth, we are one of a limited number of providers with its approval and at-home testing is proven to be a differentiator and an important testing tool to helping fight against this pandemic. Furthermore, we have submitted an EUA for our next-generation sequencing-based COVID-19 test, which is still pending with the FDA. Last but certainly not least, the technology platforms, we have built to support COVID-19 testing have been critical to our success. We have discussed these in detail on previous calls. But the platforms include the Fulgent enterprise and Fulgent community, which support corporate testing and drive-through testing, respectively. These have made managing large volumes of tests much easier for our clients and have connected them to the Fulgent platform, creating deep relationships that go just beyond being an RT-PCR test provider. Our clients are using our applications to run their daily operations. One other point of differentiation on our COVID-19 test offering which we announced in September is that we will give our clients an option to add Influenza A and B. This is done on the same sample with no need for clients to make any collection protocol changes. In the future we plan to add additional pathogens to our panel to provide comprehensive testing for patients with respiratory infections. It is not just influenza in COVID-19 that can cause respiratory infections. In addition to those, there are approximately 500 million non-influenza respiratory infections occurring annually. The symptoms of respiratory infections including COVID-19 are very similar and it can be difficult to differentiate -- U.S. treatment plan, a comprehensive panel of pathogens can help provide an accurate diagnosis, therefore allowing for a more personalized treatment plan. The success we have had with COVID-19 testing has allowed us to expand our go-to-market strategy. More so than ever we are working closely with the payers and are making progress becoming an in network provider. During the third quarter, we filed over 590,000 insurance claims, an increase of almost 9,000% over Q2. With this increased visibility with the payers we can now tell the Fulgent story and show the value of having our services in their network. As Ming mentioned, COVID-19 has also served as a springboard for our consumer initiated platform Picture Genetics. Since obtaining the at-home EUA from the FDA and formally launching our Picture test for COVID-19 in mid-June, we have had significant demand. We believe Picture is now a well known and rapidly growing brand that will continue to deliver for us going forward as we expand the number of test being offered on the platform. It is quite common for families to have to wait many weeks even months to see the pediatric genetic specialist and usually the first up is order a generic test. We see a day where families can get the testing they need through picture ahead of the visit. And there’s been a time with a specialist discussing results, prognosis, treatment plans, et cetera. Lastly, we have seen COVID-19 bring us many, many new clients. These include huge hospital systems, some of the largest specialty care clinics, government agencies, large companies, et cetera. Our relationships with these clients are very deep. And many will be able to use our core products and services in the future. To that end, during the third quarter, we engaged with one of the largest biotech companies in the United States in a competitive bid for their employees testing. I’m excited to announce today, we have won the opportunity. Fulgent will test many thousands of their employees weekly on our enterprise platform from their several locations across the United States. Testing is expected to begin January 2021, and will continue for at least 18 months. We very happy to partner with such an amazing company and we’ll look forward to helping keep their workforce safe. Switching gears. I’d like to briefly touch on the opening of our Houston lab, which we announced in August. This facility is a great example of the power and portability of the Fulgent technology platform. We’re able to launch this high capacity lab in record time by building on top of our foundational Fulgent technology. The Houston lab way from the Texas Medical Center, the largest medical center in the world. This puts our new lab in close proximity to an amazing talent pool, as well as world renowned cancer centers and pediatric hospitals. Fulgent Houston will soon serve as a fully operational second site. And finally, I’d like to take a moment to clarify the confusion that has existed regarding the types of COVID-19 tests available and how they’re intended to be used. There has been some attention grabbing headlines regarding keeping fast antigen testing. We want to be clear, an antigen testing is not a replacement for RT-PCR. In fact, it’s hardly a competitor. Antigen testing is intended to be used for only symptomatic patients within seven days of symptom onset. However, data presented an antigen EUAs show that a day six and seven, the sensitivity drops measurably and positive cases for already being missed. This would lead to false negative results, which are particularly troublesome. The EUAs of several antigen tests, state that a negative results should be followed up by RT-PCR. And the CDC has been clear that RT-PCR is the gold standard to detect SARS-CoV-2. RT-PCR provides the highest level of sensitivity and specificity simply put it’s the best test. For early detection screening testing of asymptomatic and pre-symptomatic RT-PCR is currently the only viable option coupling the gold standard test with our industry best turnaround time, make the Fulgent solution, a powerful tool to fight against the spread of COVID-19. I would like to now turn the call over to Paul Kim, who will walk you through our third quarter financial performance.