Brian E. Lane
Analyst · BB&T Capital Markets
Okay. Thanks, Bill. Let me start with backlog and activity in various sectors and markets. Please turn to Slide 7, and we'll start with backlog. Backlog at the end of the fourth quarter was $604 million, an increase of $33 million or 6% compared to the third quarter of 2013. This increase is largely due to our operation in North Carolina, where we own 60% of the company. Pricing, while relatively stable, is still competitive overall. We feel optimistic that some recovery in project activity is starting to develop. However, as most of you on this call are aware, given the timing of our activities in a building project, we tend to participate in increases on a somewhat delayed basis in construction recoveries. At this point, although underlying activity levels are solid, we do not see an increase in bookings that would support meaningful revenue increases over the next few quarters. Please turn to Slide 8 for a look at our end-user sectors. The institutional markets, which are government, health care and education, made up 45% of our revenue for 2013. Our industrial and commercial sectors comprise 55% of our backlog as of the end of the year compared to 30% to 40% levels back in the 2010, 2011 periods. Overall, we continue to win our fair share of small to midsized projects. However, larger projects continued to be less prevalent than they are in normal conditions. Let's look at what we're seeing across the country. Overall, we have seen stability in most of our markets. Our operations in the West were the first to be impacted by the recession, and they are relatively stable at this point. The Northeast region, which includes our companies in the Upper Midwest, remains relatively strong and continues to be our most profitable region. We've seen some improvement in the South to Southeast and in the Mid-Atlantic but at generally modest levels. If you turn to Slide 9, you can see our current revenue mix. Pure service, which is maintenance and repair, was strong at 17% of revenue for 2013. And service, repair and retrofit again well exceeded 50% of revenue. Overall, we had the best maintenance base new booking performance than we have had in many years as our maintenance base has increased approximately 12% during 2013. For the quarter and for the year, our service businesses provided solid returns. We have invested in our business throughout the recession. And as Bill detailed, in 2014, we will be making an unprecedented investment in our service business through training, investment -- investing in systems and growing our service workforce and leadership. These investments are significant for Comfort Systems, and we believe that they will benefit us for many years to come. However, they will result in higher SG&A in 2014. As I mentioned on last quarter's call, James Mylett, a seasoned service leader at our industry, joined Comfort Systems as Senior Vice President of Service in November. In the first couple of months since his arrival, I am already excited about the progress he has made. We expect to continue incremental investments for the next several years, but we believe they will be providing a net return on investment by the end of 2015. And we believe these investments will provide valuable benefits to Comfort Systems for many years to come. Overall, I am very pleased with our performance in 2013. We are financially sound and solidly profitable. Our outlook for 2014 is positive but realistic. Although we are hopeful that new construction activity levels will improve, we expect that even as markets improve, 2014 will be a transitional and investment year. And we currently expect that near-term improvement will be gradual. And Comfort Systems 2014 revenues and earnings will be similar to our improved results in 2013. Although underlying pricing for our services is more reliable than it was in the depths of the recession, we do not yet see significant incremental demand in most of our markets. To achieve our goals, we will need to continue to improve our execution and invest in growing our existing businesses and through acquisition. Finally, and again, I would like to thank all of our 6,700-plus team members for their efforts. I will now turn it back over to Regina for questions. Thank you.