Gary A. Norcross
Analyst · Citibank
Thanks, Frank, and thanks again to everyone for joining us this morning. We continue to drive solid results, demonstrating our ability to deliver consistent performance and execute our strategic plan. We are particularly pleased with the growth in our International business, and we are on track to achieve our full year financial objectives. My remarks today will focus on 2 areas, the first being key sales highlights, which are driving organic growth and performance results, including in-quarter highlights from each of our 3 markets. The second area is the global market trends that reinforce our innovation investments and are driving demand for FIS solutions. Turning to Slide 8. I will begin with an overview of key sales highlights. We see ongoing demand in all the markets that we serve. We continue to add new clients and expand existing relationships for new logo sales and cross-selling to existing clients. We are also seeing continued opportunities around large and complex deals in the international and global financial institution markets, where FIS is uniquely positioned to deliver comprehensive consulting, technology and outsourcing service and support. We feel good about the strength of the sales pipeline and expect new sales contract value in 2013 to exceed our 2012 results. Next, I will provide sales highlights for each of our 3 key markets, North America, international and global, beginning with our International business given their accelerated progress this quarter. Echoing Frank's comments, we are very pleased with the momentum in our International business. Organic growth accelerated to 12% in the quarter, with double-digit growth across all geographic regions. We are executing against our sales plan and remain encouraged with the strength and quality of the sales pipeline. We continue to see increased opportunities around long-term outsourcing arrangements, which provide more predictable revenue and profit streams. There is great growth potential in Europe given client demand for solutions that improve their efficiency and profitability, which play to our strengths. As an example, Barclays Bank recently renewed its existing core processing relationship and in doing so will upgrade to the latest release of our core banking platform, giving them access to a much broader solution set and functionality. In addition, we are seeing opportunities to penetrate the mid-tier market in Central and Eastern Europe, where we recently launched a new real-time, cloud-based, core banking utility solution with our hosting partner. Turning to Asia. We continue to see strong demand for core processing upgrades, including Heihan [ph] Credit Union in China and KBank [ph] in Thailand. In addition, we are having tremendous success deploying our switching technology in new markets throughout Asia, which further signifies the success we are having to leverage our technology capabilities across our global business. As we announced earlier this month, FIS has been selected by eftpos to build a new centralized payment hub in Australia, replacing the existing bilateral networks. This is an important signing, as approximately 70% of Australia's debit transactions are processed through eftpos. FIS will provide ongoing processing under a multi-year agreement. Moving next to our global financial institutions market, we are making focused investments to expand -- further expand and grow our relationships within GFI. As we have discussed in prior calls, this market consists of the largest financial institutions in the world doing business across broad geographic areas. Demand is active in this market for a strong partner to help free up resources and capital to achieve transformative, profit-producing, customer-centric innovation. We are currently involved in active discussions with several prospects involving large, multi-year transformational outsourcing projects around global wealth, commercial and retail banking operations. These dynamics are also driving very good growth in our consulting business, both in North America and Europe. Finally, in our North America market, we see continued opportunities around our full range of solutions. While there is a consistent bias towards outsourcing, we are also seeing activity around in-house platform upgrades. There are several examples of key cross-sell activity in the quarter, including the Bank of Montréal, which will deploy our best-in-class check imaging software, and with Northern Trust and Bremer Bank, who will deploy our Mobile and Consumer eBanking solutions. Bremer, as you may recall, recently migrated to our FIS core solution. We also saw continued demand for our services and infrastructure support capabilities, including expanded agreements with SunTrust and ING Direct. Additionally, we are very pleased to announce a new call center agreement with MCX, where we will help bring their mobile commerce solution to market through a suite of FIS solutions and services supplementing our existing relationship. Across all these markets, financial institutions continue to shift investment dollars away from internal cost centers and redirect their spending toward growth by improving integration across channels and driving new ways to interact with their customers. The desire by consumers globally to bank anytime, everywhere, is fueling important change around the delivery of financial services, which is accelerating interest in our broad range of digital channels. This leads to my second discussion area, FIS solution innovation. We are very pleased that our investment in solution and service innovation are hitting the focal point of market demand. Driven by a consumer-centric use of mobility, social channels and the opportunity in analytics, the financial services industry is in the midst of the most significant evolution involving customer delivery in 40 years. This evolution drives financial institutions, retailers and alternative payment providers to engage with consumers in new ways and to build customer loyalty through digital channels, which is fueling new opportunities for partnership and collaboration. Our longstanding relationships in the core banking, payments and retail space place FIS in a unique position to help move the industry forward. As a result, we are seeing very strong interest around our FIS money movement solutions, including our Mobile Wallet with Cardless Cash Access. Many of you had the opportunity to preview this solution at our investor update. It was also recently showcased at the Money2020 conference, which garnered significant national TV and syndicated news coverage and very positive feedback with conference attendees, including the newly planned launch by City National Bank, which we announced in early October. FIS Cardless Cash Access will be deployed in Los Angeles, San Francisco and New York City over the next few quarters. Additionally this quarter, we introduced our new FIS Active Analytics suite, which helps financial institutions tap into new revenue streams through more precise segmentation and dynamic cross-sell capabilities. FIS Active Analytics is built using our extensive data analytic capabilities, which include market-leading merchant offers, loyalty and rewards programs, as well as segmentation and tailored pricing capabilities. This suite and our digital solution investments underscores FIS commitment to lead the industry in delivering innovative solutions that drive new revenue, expanded wallet share and expense efficiencies and create deeper, more profitable relationships for our clients. Turning to Slide 9. In summary, we feel good about our competitive position in all 3 of our markets and our ability to generate new sales, as evidenced by our continued growth and strong overall performance. We continue to advance our business objectives to accelerate growth in our international market and invest to further expand and grow our relationships within global financial institutions. We are seeing strong market interest in our innovation, especially in solutions that are modernizing customer interaction models, such as Cardless Cash Access solution and Active Analytics suite. Finally, we are very pleased with our progress and results. Our momentum is strong. Demand for our solutions remain substantial. All of these are very good indicators that 2013 will be another year of strong, predictable performance from FIS. Now, I'd like to turn things over to Woody for the financial update.