Francois Locoh-Donou
Analyst · JPMorgan. Please ask your question
Thank you, Suzanne, and hello, everyone. Thank you for joining us today. As you all know, we entered our second quarter with some significant challenges that limited our ability to fulfill demand from our systems business. We are pleased to have delivered above the midpoint of our revenue guidance and at the upper end of our non-GAAP EPS guidance despite those challenges. Importantly, we continued to deliver strong results on our software business with 40% year-over-year growth in the quarter, software represented the majority of our product revenue for the first time. Systems revenue declined 27% as a result of supply chain constraints and our global services revenue was flat year-over-year. Our second quarter reflected another in an ongoing trend where customers continued to rapidly grow and scale both their traditional and modern applications, while placing increased importance and focus on application security. This benefits F5 and translates to continued strong demand across our portfolio. While our view towards strong demand drivers remains clear, our visibility into resolution of hardware supply chain challenges is murky. Going into Q2, we discussed two primary supply chain challenges. I am happy to report that we successfully resolved the first, which was related to standard electronic components and required us to design in and qualify an alternative source. The second challenge we discussed is related to global shortages of specialty semiconductor components. While we have made some incremental progress on this issue, we continue to expect supply constraints will limit our ability to fulfill systems demand through the end of this fiscal year. Part of our efforts to fulfill system demand included shifting customers from our iSeries appliances to our next-generation rSeries appliances, which launched in February. We are seeing solid traction in rSeries sales, and we are ramping manufacturing. However, semiconductor constraints, primarily from a handful of suppliers, continued to limit our ability to ship iSeries and are now also impacting our ability to accelerate the ramp of rSeries. As a result, our systems revenue recovery has been delayed beyond the expectations we had last quarter. Frank will review our outlook in detail later in our prepared remarks. But as a result of the delayed systems revenue recovery, we now expect to deliver fiscal year 2022 revenue growth in the range of 1.5% to 4%. This compares to our prior expectations for 4.5% to 8% growth. Our underlying demand remains strong, however, and we continue to expect to deliver software revenue growth near the top end of our 35% to 40% target for the year. In light of the sustained strength of our demand and our view that the supply chain constraints are temporary, we are not making changes to our operating structure. And therefore, our margins will be impacted correspondingly in near term. We obviously feel a strong sense of frustration with this change and an equally strong sense of urgency towards resolution so we can get back to reflecting the true health of the business in our reported results. We are taking every available path to resolve the issues as quickly as possible. Our suppliers expect additional capacity beginning in the last calendar quarter of 2022, which should translate into improvement during our second quarter for fiscal 2023. While the supply chain challenges are more severe than we estimated last quarter, they are temporary. In addition to seeing continued demand for hardware, we are seeing good traction across our software portfolio, including from security use cases and our ability to bring a broader solutions portfolio to customers. I will speak to our business momentum and demand drivers before Frank reviews the quarter’s results and our outlook in detail. Our customers are increasingly operating in both traditional and modern architectures and looking to F5 for solutions that simplify and unite their strategies for both. As an example, during Q2, an American multinational beverage company and a longtime big IP customer selected NGINX to service cloud and Kubernetes-based workloads and modern use cases. The customer is using NGINX to automate app content delivery, including its loyalty program and delivery services, both of which have experienced substantial growth during the pandemic. The addition of NGINX technologies to the customer’s multiyear subscription resulted in a 2x expansion of the subscription upon renewal. Customers also are operating in multiple clouds and uncovering new challenges as a result. F5’s infrastructure-agnostic approach through application security and delivery differentiates us from vendors who are siloed to a single environment. This means we are uniquely positioned to help customers with their multi-cloud challenges. During Q2, we were selected by the Ministry of Health for a nation in our APAC region. Not being locked into a single cloud was an important consideration for this customer. They had intentions of modernizing in a single cloud short term the plan to expand to additional clouds in the near future. This customer selected F5 over cloud-native offerings as a result of our solutions clear value add and our cloud-agnostic capabilities. We enable the customer to create a true multi-cloud architecture with both on-premises and cloud environment in a deal spanning our portfolio, including BIG-IP hardware and software with advanced WAF, and NGINX, including App Protect and API management. Finally, it’s clear that hybrid architecture, including on-premises data centers and as-a-service offerings are here to stay. Applications and workloads also are increasingly containerized and mobile. This means complexity is here to stay too and that managing applications across disparate environments will remain a challenge for customers. Meeting that challenge is likely to require a distributed cloud architecture and platform-agnostic security and delivery technologies that provide consistent protection, visibility and performance for all applications, legacy, modern and mobile across environments. In Q2, we took a large step forward towards helping customers better manage multi-cloud complexities with the launch of our F5 distributed cloud services. With this platform, we are delivering security, multi-cloud networking and edge-based computing solutions on a unified Software-as-a-Service platform. Our first solution for the platform, F5 distributed cloud web application and API protection or WAP, augments multiple security capabilities across F5 technologies in a SaaS offering. This offering reflects the first major step in our integration of our Volterra platform and F5 software security stack. F5 distributed cloud services is globally available and we are seeing strong early enterprise and service provider interest. SoftBank announced one of the first notable wins for F5 distributed cloud this quarter. The Corporate Information Technology division of SoftBank needed to improve low resource utilization and other inefficiencies of its private virtualized infrastructure. But its security requirements mandated on-premises deployment with an option for future public cloud capabilities. It sought a way to bring the effectiveness of cloud-native micro services and containers to its private data center and turn to F5 distributed cloud services. We are leveraging F5 distributed cloud branding to further integrate customers’ experience with F5 by simplifying our product meaning. You will see we have united and renamed our SaaS and managed services portfolio, including Shape, Volterra and Silverline under our F5 distributed cloud services umbrella. So expect to hear us refer to those solutions accordingly going forward. In summary, despite our short-term supply chain challenges, there is a lot to look forward to from F5. We have multiple current and future software drivers that are well aligned with our customers’ most pressing application needs between BIG-IP’s ability to serve and secure traditional apps, NGINX’s ability to serve and secure modern apps and the exciting opportunity to grow and expand F5 distributed cloud services, we are well placed to enable our customers to manage and secure their growing and rapidly evolving application estate. Now I will turn the call to Frank to review our Q2 results and our second half outlook in detail. Frank?