Francois Locoh-Donou
Analyst · Paul Silverstein from Cowen. Please go ahead. Your line is open
Thank you, Frank. I'll spend just a few minutes on the trends we're seeing in the business and highlighting some customer wins from the quarter before we move to Q&A. Focusing first on our 30% software growth. We are accelerating software growth across three vectors. First, we are capitalizing on significant customer demand for security capabilities packaged as software. This is particularly true as customers deploy multi-cloud applications, including applications in the public cloud where the demand for security is even more critical. As a result, security use cases continue to drive our software growth rate and account for a higher share of our overall product business. In particular, our anti-bot and machine-generated traffic monitoring and blocking capabilities is appealing to customers who continue to face an increasing array of threats. We are also seeing new security use cases emerge, including privileged user access, credential stuffing and zero trust. As an example, during the quarter, we deployed a combination of access policy manager and our Advanced WAF at an International energy company. They selected F5 to secure their application access. In other words, applications on their network are secured with an F5 application security policy. For example, F5 provides highly secure access to systems on their oil rigs and oil plants for third parties doing systems maintenance. The second vector accelerating software growth comes from our subscription and ELA consumption models, which were introduced last year and provide customers flexibility as they manage the transition to multi-cloud environments. Increasingly, customers are using ELAs to leverage our technology in public clouds. During the quarter, we closed three times the number of opportunities and near that in value compared to the first quarter. While the overall dollars are still relatively small, ELAs are an important tool for our sales force and we have a robust third quarter ELA pipeline. As an example, during Q2, we closed an ELA with an online gaming company. The customer needed the flexibility to deploy Advanced WAF and API capabilities to protect the games' layer 7 DDoS, bots and bad actors. Using an ELA consumption model, we replaced other security vendors and gave the customer the flexibility to deploy the needed multi-cloud security application services when and where they want. The second ELA example came from an airline undergoing digital transformation and pivoting to a multi-cloud approach. This customer preferred an ELA to ensure flexibility as their needs scale. They selected our high-performance BIG-IP Virtual Edition as well as BIG-IQ. The same customer also upgraded from the public cloud native Web Application Firewall to F5's Advanced Web Application Firewall. They are using F5 to secure their consumer loyalty application with both bot mitigation and credential stuffing protection. This deployment offers an interesting example of how F5 can work across often siloed teams within an organization as we work successfully with both the network and the security teams. The third vector for accelerating software growth is our advanced capabilities in automation, orchestration and central management, which resonate with customers facing an increasingly complex combination of environments and sprawling deployments. In fact, our ability to unify and simplify deployments is unlocking new spend. For instance, during the quarter, we had a large U.S. payment processor purchase BIG-IQ to manage their global infrastructure deployment of BIG-IP. The customer had come to F5 last year looking for a solution to help them automate their infrastructure and operate at the speed of business. They are now deploying BIG-IQ to manage their global estate of hundreds of BIG-IP instances. As we look toward the back half of 2019, we believe we will continue to drive software growth with a number of catalysts. First, in Q2, we launched our F5-as-a-Service platform and the first SaaS offering running on top of it. F5 Cloud Services is designed to support modern deployment scenarios. These include cloud native applications in container-based environments with high availability, strong service, enterprise-grade SaaS solutions that are easily provisioned and configured within minutes. Launched with a basic DNS service set, we have a number of customer already in free 60-day trials. Later this year, we'll deliver even more F5 enterprise-grade SaaS abilities, including security services designed to protect applications from existing and emerging threats. Another catalyst for continued software growth is a new high-grade ELA consumption model we're launching in response to additional use cases. Customers have asked for an ELA that protects their entitlement when they are migrating from hardware to a software and cloud environment. With this new high-grade ELA, we are providing customers even more flexibility and license portability as they contemplate digital transformation and what it means for their businesses. We have already developed pipeline and we are excited about what this new model means for future multi-cloud application services. Finally, we are increasingly confident in the opportunities enabled by our acquisition of NGINX. We continue to expect the acquisition to close in the second calendar quarter. In the weeks since our initial announcements, internal reaction from both F5 and NGINX has been very positive and initial integration planning is going well. Customers across all theaters are very excited about what they see as the strong potential of the combination and the ability to bridge the divide between NetOps and dev ops. Together, F5 and NGINX will be able to offer solutions that provide the requisite control to satisfy the CIO while giving application developers the freedom to innovate. We are excited by the complementarity between F5's cloud native app services platform and NGINX' controller. As a result, post-close we expect to converge both under one product family using the NGINX brand and maintaining the momentum in NGINX' current offering. This converged offering will address a larger total addressable market and will span a broader set of used cases across dev ops and Super-NetOps customer personas. When closed, we expect our F5 cloud native team to move under NGINX CEO, Gus Robertson, providing a significant increase to the NGINX engineering team and additional resources to accelerate new product capabilities and use cases. The traction we're getting with our software solution is perhaps the most demonstrable evidence that F5 is on a path to become the leader in multi-cloud application services. I mentioned in my opening remarks that customers are increasingly taking a cloud-first approach. We are as well. As our customers contemplate and begin to work across multiple environments, F5's value proposition actually increases. Organizations of all sizes are quickly learning that operating in multiple environments make things more complicated and F5's solution simplify that complexity with consistent, environment-agnostic policies, automation, orchestration and central management. I'll speak briefly to our service provider business before we go to Q&A. We continue to drive our network function virtualization, or NFV, solutions in new areas of service providers' business. We are securing DNS and CGNAT wins in growth portions of providers' networks, and we see wirelined and MSO deals ramping. Recent wins with wireline carriers include DDoS, DNS and firewall services. In addition, we are also seeing opportunities emerge from managed web application firewalls. We continue to have conversations with mobile operators about 5G and while we continue to see the majority of near-term 5G spend focused on the spectrum and radio portions of the network, we are confident that our spending moves towards the core there will be increased opportunities for F5. During Q2, we successfully expanded our use case with a North American communications provider to include security. We are now providing WAF to front-end all of their consumer-facing websites. The same communications provider was also experiencing numerous outages and network challenges in its field technicians network, which was leading to unsatisfactory customer experiences. F5 proposed an access policy manager solution with manageability through BIG-IQ. This allowed the provider to achieve greater scale and reliability while supporting dual stack connection, allowing for better access and stability for internal users and delivering greater efficiency for remote field technicians. We're also having discussions with this customer as they contemplate the move from 4G to 5G and expect that as they transition, our sales motion with them will become more software focused. This is true with another service provider customer as well, where during the quarter we secured a large systems win to help them handle increased traffic and deployed NFV functionality with BIG-IP Virtual Editions. In closing, my thanks to the entire F5 team, our partners, our customers and our shareholders. We are on this journey together. Our customers' digital transformation requires a continuous transformation of our business and we are embracing that challenge. With that, operator, we will now open the call to Q&A.