Shuang Liu
Analyst · Carmen Zhang from First Shanghai Securities
Thank you, Qing. Good morning, and good evening, everyone. We delivered encouraging results in the fourth quarter of 2020 despite the ongoing impact of COVID-19 on the macro economy and its corresponding effect on China's advertising industry. Meanwhile, quarterly revenues were in line with our previously provided guidance range, reaching RMB362.2 million for the period. Our success in the face of such uncertainty further demonstrated the capabilities of our authoritative news coverage and established brand influence, our consistent cultivation of ifeng's content ecosystem and the success of our new business initiatives. In 2020, the escalation of the COVID-19 pandemic significantly affected people's lives and created one of the most challenging social events. During this period of fear and confusion, our professional journalism enabled us to consistently deliver high-quality news coverage, inform the public about effective virus-prevention methods and dispel rumors through professional fact checks. For example, during the fourth quarter, Human Intelligence Agency, which is one of our We-media account, shed light on hot topics such as COVID-19 vaccine development progress and the vaccine side effects through a steady flow of timely, in-depth and scientific analysis reports. Those reports led to not only strong followings from our users but also frequently published on other social media platforms and gained additional industry recognition from traditional media outlets. In the meantime, our in-depth and comprehensive coverage of 2020 U.S. presidential election, which originated from our platform and permitted throughout the internet, generated record-breaking viewership. Through our official account of We Vote Alone, our election-related content garnered over 6 billion views. During the run-up to the election, we leveraged Phoenix TV's exclusive live news reports from its North America Station and launched on our platform a second-to-none real-time feature update of ballot counting status, thus accomplishing a viewership of over 10 million on the election day. Also, we provided our users with insightful interpretations of U.S. election results as well as their societal and political impacts by hosting exclusive interviews with thought leaders such as Professor -- Mr. Zhang Yong Yang [ph]. In addition, through our We-media accounts such as [Foreign Language], we carried tick-by-tick coverage of the daily twists and turns throughout the presidential election and published original commentatory on Biden's victory, both of which went viral on social media during the most intense period of elections. To further augment our brand influence, we produced a series of high-profile events during the quarter. For example, we hosted the 2020 ifeng Fashion Awards in December and generated over 1 billion views in total. Also, we organized the 2020 ifeng Beautiful Childhood Charity Gala through cooperation with a number of well-known charities and reached more than RMB10 million in donations for children in need. Since this event's inception 15 years ago, we have helped to reach a cumulative amount of over RMB227 million. In addition, our 2020 ifeng Finance Summit at the end of 2020 featured a stellar lineup of distinguished speakers, reaching from state-level signatories to authority figures in the field of politics, finance and academia such as former Hong Kong Chief Executive, Mr. Leung Chun-ying; and the 2013 Nobel Prize winner, Mr. Robert Shiller. For online reading, by integrating our ample content library and IP production experience, we further explored several new and innovative opportunities such as short-form video series. During the quarter, we brought our key short-form video series [Foreign Language], one of China's top online short video platforms. The show has accumulated more than 139,000 followers and 42 million views on Qipa Shuo] by year-end and we were awarded the Qipa Shuo's [ph] Best Partner of IP in 2020. In addition, for real estate, we leveraged our established editorial capabilities and AI algorithm to launch a new real estate media platform, [Foreign Language], through which we provide home buyers and property developers with real-time industry information in that industry reports and detailed data analysis. This platform has shown significant monetization potential to date, generating a total contract value of more than RMB30 million. Now turning to our flagship news app, iFeng. We implemented a number of initiatives recently to enhance our content ecosystem, which will serve as our core growth driver going forward. First, our editorial recommendations and data analysis directed us to enrich our platform content by expanding the number of we-media accounts, to ensure that the content remains high quality, differentiated and appealing to users. Secondly, through a combination of editorial recommendation and algorithm-based user segmentation, we continuously sharpened the quality of our premium content library. For example, by allocating more exposure to the reader's [Foreign Language] module, we increase users' attainment of high-quality information. Thirdly, by combining our editors' professional journalism with our advanced software algorithm, our team scourged the entire internet to capture the hottest topic, optimizing their aggregation and distributed the related content through our [indiscernible] and satisfy our users' needs of breaking news and trending topics. In addition, we continue to reinforce our exclusive access to Phoenix TV's video content library to expand our own resources of quality video content, solidify our brand influence and distribute highly-sought-after content across the internet. Moreover, we steadily improved our distribution strength for premium content on other social media platform to bolster our content exposure and channel additional user traffic back to our own products. By 2020, the number of online video users in China has reached 930 million, and the overall user time spent for online video has also ramped up significantly. Seizing the massive market opportunities emerging from this virtualization trend, we have been proactively developing our video offerings with a 3-pronged strategy. The first is leveraging Phoenix TV's massive library of evergreen content to better satisfy our core users' needs for differentiated content and set our brand apart throughout the competition. The second is developing our unique and original video programs in various verticals to further diversify our content production. The third is identify talented video content creators who are active in those areas that align with our overall content strategy and brand image. By providing them with the necessary support and assistance, we still improve the content production efficiency and generate more premium content on our platform. By attracting these top content creators with clearly defined goals and responsibilities, we believe that our content ecosystem will harvest the fruitful results in the near future. As we help content producers and short-form video content flourish on ifeng, we have also steadily optimized our AI algorithm and audience segmentation. The average user time spent by users on ifeng grew by 30% on a year-over-year basis, while its user retention rate grew by 23% in the quarter. Now I would like to provide everyone with an update on our new business initiatives. In November, leveraging our massive base of users who tend to possess advanced education, classic taste and strong producing power, we upgraded our online e-commerce brand, officially launched Phoenix Premium Products, [Foreign Language] to cater to their lifestyle needs. We have formed a team of professional buyers to select high-end products in categories such as fine culture and creativity, food and wine and health and fitness. By employing rigorous standards in our selection of best-selling products, we'll not only achieve higher gross margins but also satisfy demand of China's rising media plans for better and healthy lifestyles. The combination of our massive user base, original content production capabilities and sophisticated recommendation algorithm has enabled us to reduce our e-commerce customer acquisition costs, enhance our product marketing position and boost our user retention rates as well as transaction commercial rates. A prime example is our best-selling book product, A Brief History of the World's [indiscernible], which overtook the sales of comparable products on other e-commerce platforms and achieved a transaction conversion rate of 43.3%. In 2021, we plan to utilize a live inventory model for e-commerce initiatives, optimize our product collection, adjust our supply chain management and improve our transaction commercial risk for our products. With the continued improvement in our e-commerce initiatives operating efficiency, we should be able to expand its profit margin accordingly. Moreover, by leveraging our unique integration of original content production and e-commerce, we'll continue to explore innovative e-commerce forms such as live broadcasting and short-form video onto other social media platforms to fuel the momentum of our e-commerce business. In conclusion, as we uphold our professional standards of producing authentic, authoritative and trustworthy content, we have made meaningful progress in enhancing our content ecosystem, expanding our product offerings and cultivating new growth initiatives. While we recognize the current difficulty in forecasting for 2021, with the economy gradually recovering in the post-pandemic world, we're well positioned to revitalize our growth engine and generating lasting shareholder value. With that, I will turn the call to Edward, our CFO, to go through the financial results.