John Fawcett
Analyst · Credit Suisse. Please go ahead
Thank you, Ellen, and good morning, everyone. As mentioned, we reported a GAAP net loss of $98 million or $0.99 cents per diluted common share, and a loss of $61 million or $0.62 per share, excluding noteworthy items. Our results this quarter continued to reflect the ongoing global pandemic and low interest rates as we manage through the current environment. Overall business activity slowed in the earlier part of the quarter, but in June, we began to see activity pickup in many sectors where we have strong capabilities. Assuming there is no significant change in the current or forecasted macro environment or any expected credit performance of our portfolio, we expect to return to profitability and generate modest positive earnings in both the third and fourth quarters of 2020. Last quarter, we were proactive in our implementation of CECL and appropriately added substantial reserves, reflecting the COVID-19 environment. While this quarters credit provision was considerably lower than in the prior quarter, it remained elevated as we continued to bolster reserves and incurred a $73 million charge related to the bankruptcy of a single factoring customer in the retail industry. The factoring loss was a result of unique circumstances directly related to the precipitous economic shutdown and store closures. While we have reserved for additional charges in the retail industry, we do not anticipate another single customer loss of that magnitude in our factoring business. Overall, based on our forecasted view of the macro environment, we expect the provision to continue to moderate next quarter, obviously subject to conditions which remain fluid. Our net finance revenue and margin were significantly impacted this quarter by lower market rates, primarily LIBOR, which reduced our floating rate loan yields. In addition, we have higher levels of excess cash, primarily due to strong deposit growth, which we estimate reduced our margin by 30 basis points as it earned only about 10 basis points at the Fed. We took actions to offset some of this margin pressure by lowering our deposit costs throughout the quarter, particularly in our online channel, where we lowered our Savings Builder rate by 80 basis points to below 1% at quarter end. We utilized some of our excess cash to tender for our unsecured bank notes, repurchasing $235 million at a discount recognizing a $15 million gain and reducing interest expense by approximately $7 million annually. Assuming LIBOR rates remain relatively constant, we believe the margin has bottom and we will see a 10 to 20 basis point improvement over the course of the third and fourth quarters as the benefits of lower deposit costs continue to be realized and we reduced our excess liquidity. Other noninterest income was impacted this quarter by lower factoring commissions, as volumes declined considerably due to retail store closures. We also had lower gains on asset sales. As we suspended. Some of our portfolio management activities. Factoring volumes improved in the first half of July and we have been running at approximately 98% of 2019 levels as retailers replenish inventory. While we expect factoring volumes and commissions to improve from the second quarter levels, uncertainty around the back-to-school season may temper that improvement. We are also seeing renewed opportunities to resume selling pools of loans in our legacy consumer mortgage portfolio, and would expect to complete a transaction if existing conditions continue to prevail. We continue to look for opportunities to improve our operating efficiency. This quarter, we took a restructuring charge of $37 million primarily related to employee costs and contract terminations. $15 million was already planned as part of the Mutual of Omaha Bank merger and integration costs, while the other $22 million related to cost reduction initiatives that we expect to realize over the next 12 to 18 months. We are lowering our full year 2020 operating expense target, excluding noteworthy items and intangible asset amortization by $25 million to approximately $1.185 billion, as we are realizing some of our 2021 cost savings ahead of schedule. This reduction includes the acceleration of cost synergies related to the integration of Mutual of Omaha bank as we bring our two businesses together. In addition, we are responding quickly to the current environment, which has allowed us to accelerate our plans to rationalize our footprint, including the optimization of former of Mutual of Omaha Bank branches and the streamlining of office locations. We plan to reduce our occupancy by 500,000 square feet, representing 30% of our total footprint. These actions are expected to result in an impairment charge of approximately $15 million in the fourth quarter with an estimated payback period of 18 months or less. We remain focused on continuous improvement and we'll provide an update to our 2020 operating expense target as we gain more clarity on the operating environment. I will now provide some additional color on our operating trends and refer to our earnings presentation, starting with net finance revenue and margin on Slide 7 and 8. As I mentioned, the sharp decline in both net finance revenue and margin were primarily driven by lower market rates and a higher mix of cash. Average LIBOR rapidly declined by around a 100 basis points this quarter, impacting margin by approximately 40 basis points as our floating rate loan yields declined. About 60% of our floating rate loans have interest rates floors. And since the downturn, we have been getting LIBOR floors of 75 to 100 basis points on most new commercial loan originations in commercial finance and seeing improvement in spreads in many of our industry verticals. As I mentioned, the higher mix of cash coupled with lower rates also negatively impacted our margin by 30 basis points. We expect some of this to reverse as we deploy our excess liquidity and higher cost term CDs runoff. Lower rail utilization and renewal rates, as well as increased storage costs for cars off-lease reduced margin by 10 basis points in the quarter. The North American industry rail car fleet continues to be oversupplied with 32% of the fleet now in storage driven by the general slowdown in economic activity. While our fleet is diverse and representative of the broader economy, many car types saw a reduction in utilization and pricing on new leases. Our rail utilization declined approximately 300 basis points to 88% and lease renewables repriced down 30% this quarter, reflecting current market conditions and the mix of cars that came up for renewal. In particular, sand cars used in the E&P space weighed heavily on repricing activity this quarter, while grain cars, plastic pellet covered hoppers and certain box bars continued to renew at above average rates. Macro indicators in recent weeks are starting to show some real recovery from COVID-19 as many factories have resumed at least partial production late in the quarter. And although still well below 2019 levels, rail loadings have improved over the past few weeks from the COVID-19 trough levels. As the economy starts to recover and commodity prices drift higher, we expect rail utilization and pricing to improve. Although with a bit of a lag as excess capacity from cars and storage, but still on lease will be brought online first. With that background, assuming the forecasted macro environment, we anticipate a modest reduction in net rail yields over the next two quarters as leases continue to reprice down. We expect utilization to push back up into the low 90% area over the next few quarters and improve to the mid 90% area by the end of 2021. We believe our young diverse fleet with more high load capacity cars are competitive advantages, resulting in higher demand for our rail cars, while sand cars used in E&P space, particularly fracking, are expected to continue to weigh on the recovery. On the liability side to offset the impact of low rates on our assets, we have been aggressively lowering deposit costs. We improved our margin by 21 basis points in the quarter as CDs repriced lower and we lowered our non-maturity deposit rates across all deposit channels. The biggest rate decline in the quarter was in our online channel, where we lowered our Savings Builder rate by 80 basis points ending the quarter below 1%. We also grew average lower cost HOA and commercial deposits by about $1 billion, further contributing to lower deposit costs. The HOA deposit channel reached its highest level ever at $5.3 billion and growth in commercial deposits was driven by both new and existing commercial clients, while cost declined by about 20 basis points. As Ellen indicated, we are pleased with the progress we are making expanding these channels and remain on pace to realize growth projections in the HOA channel. As I indicated earlier, we expect the margin will improve over the course of the third and fourth quarters by 10 to 20 basis points as the full impact of the recent rate reductions are realized along with continued downward repricing, a reduction in maturing CDs and growth of lower cost HOA commercial deposit channels. In addition, we continue to look for opportunities to reduce non maturity deposit rates while balancing our liquidity needs. Slide 12 provides more detail on average loans and leases by division. Average loans leases grew by 2% this quarter, which includes the impact of increased defensive revolver draws in commercial finance at the end of March, new business volume in key sectors where we are seeing opportunities in the current environment and a lower level of prepayments. End of period balances declined as repayment of factoring invoices outpaced new factoring volume and the defensive revolver draws will end -- of last quarter were repaid. While origination volumes were down reflecting the current environment, we continue to close deals for our clients and are seeing opportunities in certain industry verticals and equipment leasing, lending where we have strong workplace -- strong leadership, as well as industry and asset class expertise. New business activity in commercial finance was driven by key verticals, such as power and renewables and technology, media and telecom, which included opportunities for capital markets and derivative fees. As Ellen indicated, we are also seeing good opportunities in the current environment within capital equipment finance. Overall pipelines in commercial finance are lower than last year, reflecting the business slow down, but we continue to see increased activity in the areas I just mentioned, along with healthcare and assets based lending. We are also seeing wider spreads and structural improvements, including LIBOR floors on new originations. In business capital, equipment finance is taking market share as other small ticket equipment lenders have paused or exited the market. We are also seeing increased demand in programs where we partner with technology manufacturers to provide financing to their customers. In small business solutions, we are taking a more focused approach in providing lending in industries less impacted by the COVID-19 pandemic, while pulling back from certain higher risk industries. Overall, business capital applications, which had slowed considerably earlier this quarter have seen a pickup in the past several weeks as June origination volume increased to June 2019 levels. We remain cautiously optimistic for increase in origination activity in the third quarter in select areas. As Ellen mentioned, we continue to work with our customers to provide payment deferrals for qualifying customers impacted by the economic events brought upon by COVID-19. As of the end of the quarter, we had granted relief requests to about 1,700 consumer customers with a carrying value of approximately $630 million. We also granted about $1.4 billion in relief requests for over 200 commercial transactions across commercial finance and real estate finance, as well as $550 million representing approximately 10,000 smaller ticket equipment contracts in business capital, and another $180 million over 100 contracts in our small business administration business. It is still early days as some of the first deferrals are just expiring, but so far the trends are relatively consistent with our expectations and we have been staying close with our customers. As an example, we conducted a comprehensive calling campaign making about 9,000 outbound calls to our small business solutions customer over the quarter, and continue to be in touch with them as the deferral period ends. In our middle market loan book, we have not experienced a large second wave of deferrals yet, but expect deferral requests in the third quarter, as borrowers begin refining their 12 to 18 months financial forecasts. We are closely monitoring this activity and have provided some additional information on Slide 3 of the presentation. Overall, we think average loans and leases will be relatively flat next quarter, reflecting the lower end of period second quarter balances, and as we continue to support our customers and focus on our originations activity on strong risk adjusted opportunities that play to our strengths. Slide 15 and 16 highlights our credit trends and provision. Net charge-offs increased significantly this quarter to $170 million. Apart from the one factoring customer bankruptcy of $73 million that I previously mentioned, net charge-offs were $97 million or 1.02% of loans about three quarters of which were already reserved for, and therefore did not have a specific impact on our provision. The retail sector had been facing headwinds prior to this current crisis, and we had been actively reducing exposure to trouble retailers prior to the onset of COVID-19. The $73 million charge related to a single factoring bankruptcy was unanticipated and a direct result of the retail shutdown, which precipitated a voluntary bankruptcy. While there were a number of retail bankruptcies this quarter with the exception of the one I just mentioned, we did not have exposure to those names or we had previously exited or reduced our exposures to low levels prior to the bankruptcy. We expect continued pressure in this industry and we are monitoring the developments in the sector closely and remain in constant contact with our customers and clients. Our current factoring exposure in the retail sector is approximately $1.7 billion, down considerably from $2.9 billion at the end of last quarter, as collections have outpaced new factoring volume, driven by store closures brought on by the COVID-19 pandemic. In addition, only $250 million of receivables had extended terms at the end of June, down from $900 million in April. Our top 25 exposures include traditional retailers as well as well-known online big box and discount retailers. The top five customers, which are rated single A to AA comprise a little over 40% of total factored retail exposure. The next 10 largest exposures are between $25 million to just under $50 million of which five are investment grade with the largest being non-investment grade. After that, the remaining customer base comprising approximately $600 million exposure is very diversified across approximately 28,000 accounts. As I mentioned, so far July activity has been surprisingly strong as retailers look to restock depleted inventory levels. We are also seeing strength in the furniture sector and increased factoring volume with discount retailers. That said, a second wave of COVID-19, which could result in reduced traffic and/or store closures remains a concern. We’ve a robust approval and monitoring framework in place to review customer exposures on a weekly and monthly basis and where appropriate we continue to implement risk mitigation actions and price enhancements. With respect to our credit reserves, this quarter we established reserves of $58 million on individually evaluated accounts and increased our collectively evaluated reserves by $107 million for on balance sheet exposures. This quarter, we utilized the June baseline scenario from a provider well-known in the industry that assumed a more V-shaped recession and longer recovery than the March baseline scenarios that we had used to determine our credit provision in the first quarter. We also apply to qualitative overlay for other factors that include macro uncertainty, model uncertainty and sensitivity to changes in assumptions as well as additional risk to specific industries or portfolio segments, such as oil and gas factoring at small ticket commercial loans. As a result, our coverage ratio increased approximately 40 basis points to 3.5% on commercial banking loans and 30 basis points to 3.2% for total loans. Assuming no significant change in the outlook, we expect the provision to continue to moderate next quarter. Nonaccrual loans increased significantly in the quarter, primarily driven by loans in commercial finance and real estate finance. As Ellen indicated, we have put in place heightened monitoring to carefully watch specific industry trends and indicators of delinquencies. In commercial finance, real estate finance and rail, we have conducted a loan by loan review, identified higher risk exposures, performed stress analyses and prioritized our most vulnerable accounts. We are monitoring revolver advances and borrower relief requests for vulnerable borrowers on a daily basis. We have also adjusted our underwriting to reflect the current environment. We are individually underwriting, each transaction request for modification in commercial finance and real estate finance and rail to ensure the borrower has a path to recovery. We have restricted our underwriting in the most distressed industries and suspended auto decisioning in acute areas of risk. We are staying disciplined in our pricing and structures, while continuing to evaluate opportunities that utilize our capital most efficiently. We have updated our slides in the appendix for additional information on portions of our portfolio expected to be more impacted by the current environment. Slide 17 highlights our liquidity position at quarter end. Our liquidity remains robust at both the bank and the bank holding company. During the quarter, we issued $500 million of unsecured debt at just 3.929% at the bank holding company, and our next maturity is not until March of 2021 and it's for the same amount with a coupon of 4.08 [ph]. At the bank, we increased our available borrowing capacity at the federal home loan bank with the assets acquired for Mutual of Omaha Bank, substantially increasing our sources of contingent liquidity. Turning to Slide 18, our common equity Tier 1 ratio advanced 30 basis points in the quarter and remain strong at 10%, well in excess of the federal reserves minimum levels, including the capital conservation buffer. The growth in the ratio this quarter was driven by the decline in the end of period loans and a mix shift to lower risk weighted assets, including cash and PPP loans, which have risk weightings of zero. As the economy starts to recover and business activity improves, we expect risk weighted assets to increase from the deployment of excess liquidity and a lower level of PPP loans. We also expect positive earnings will offset the deployment of capital. Over the next two quarters, assuming the current forecasted macro environment, we expect our common equity levels to remain at 9 -- in the 9.8% to 10% range, depending on the mix of lower risk weighted assets. And with that, I will turn it back over to Ellen.