Steven Gunby
Analyst · the Truist Securities. Please go ahead
Thank you, Mollie, and welcome, everyone, and thank each of you for joining us this morning. I’m sure most of you have seen this morning’s press release, and if you have, you’ve noted that 2022 was a year in which we once again reported record revenue, record adjusted EBITDA and record adjusted EPS, so a terrific 2022. With your permission, however, I’d like to not talk too much about 2022 and rather leave it to Ajay to go through the year in detail, and instead, allow me to focus on something that I find even more important than the 2022 results, which is the multi-year trajectory this company has been on and which I believe is positioned to stay on. The critical point to me is that though 2022 is a good year. It’s not a one-off good year. If you look at the last five years, we have averaged double-digit revenue growth organically. We have also done a couple of terrific tuck-in acquisitions during that period, but even apart from those acquisitions, we’ve averaged double-digit revenue growth. And in terms of adjusted EPS growth, we have had adjusted EPS growth not for a year or two, but now for eight consecutive years. I think some of you have heard me talk a lot about the stair step nature of this business that we never grow in straight lines, never in our individual businesses, certainly not in sub businesses or individual geographies, but actually also for the company as a whole. And some years in that eight had a lot of revenue or EPS growth, and some years had just a little bit. But when you’ve had eight consecutive years of a mixture of a lot and a little, it adds up. It adds up to considerably more than a little. In fact, in our case, it adds up to more than a quadrupling of adjusted EPS during that period. To me, far more important than any given year’s results is the multi-year performance that I focus on and our teams focus on. To me, that multi-year performance is a reflection of what our teams have turned this company into, an institution that is winning in both of the marketplaces that matter. The first is the one we always think about, the marketplace of clients of winning and delivering great work, but we’re also winning in the second one, which is the marketplace of talent, of attracting great talent, supporting that talent, seeing it develop into people who are committed and able to deliver that great work. By winning in both of those marketplaces and having people who are focused on winning in both of those marketplaces, we have in my opinion turn this company into one that has the ability and a proven ability to thrive. Yes, in good times, but also through bad times. I’ve made some of those observations before and a couple of folks said, it would be great if I could talk to some of the questions that naturally follow those observations, which is dive down a little bit deeper, what is actually allowing that sort of sustained multi-year success? And second, why am I or – and are we confident that this sort of success is durable and extendable going forward? So let me take a crack at both of those questions. Starting with the question of what has allowed success, I think all of us know that businesses are incredibly complicated. Behind any success, you can fight a million factors or details, and I can address all those. Let me highlight two things that I think are incredibly fundamental, perhaps the most fundamental things that have allowed us to prosper in this way over the multi-year period. The first is that I believe over the last years, we have built a management team and now increasingly an entire organization that is committed irrespective of market headwinds and through the zigs and zags that happened in this industry, committed to all of that to continually and confidently bet. That’s where we have a right to win and invest and support the talent who are passionate about those positions. That sounds like an extraordinarily basic concept, and in some ways, it is. But when I observe real life, the sustained commitment to those values, not just in good times, but also in bad times, it turns out to be perhaps less common than one might think and making that sustained commitment turns out to be powerful. Let me give a couple of examples through our company. Corp Fin in 2022, which Ajay will talk about our restructuring practice, grew revenues 14% year-over-year. It sounds pretty good. And based on those results, one could assume, must have been good year for the restructuring markets. Interestingly enough, the answer turns out to be no. It was not a great year for the market as a whole. In 2022, according to Debtwire, North America had the lowest number of bankruptcy filings over $50 million since 2014, a decline of 13% compared to 2021 and less than half of what we saw in 2020, yet, we grew 14%. Zooming out, our restructuring practice revenues have grown 67% since 2017. Even though 2022, by all measures I know of, was the worst year for restructuring than 2017. So what is the market? What did our teams do? Let me talk to three of the moves. They had confidence in the core parts of our business, but didn’t sit on them. They doubled down on them. For example, our creditor rights business in the U.S., we were already the number one player. Our teams did not stand still. We hired people. We promoted people. We added people in new verticals like healthcare and airlines, even though we were already number one. Secondly, we looked at areas where we’re historically under representative, where we underrepresented, where we had talent. For example, our company side business. We had great talent. We were underrepresented compared to where we thought we should be. We invested behind that talent, grew it dramatically and the market began to notice. The last couple of years, you may have noticed that we won several of the biggest company side jobs in North and South America. And third, our teams leverage dislocations at competitors as well as the attractiveness of our increasingly strong global network to attract great people from the outside at rates that exceed anything we’ve ever done in the past and in more widespread geographies, for example, Germany, France, Australia, the Middle East and others. Those three moves, plus a few others caused us from going – to go from being a very strong player in a couple of markets, becoming the number one or two restructuring firm in more markets than anyone else in the world, which in turn positions us to become the go-to firm for the biggest global job, which in turn is incredibly attractive for the best talent in the marketplace. Corp Fin is not some fuzzy theory of, well, maybe sustained – adding behind talent where we have a right to win can work. Its tangible actions that reflect those theories, tangible actions that translate into actual powerful results. The story I just told is focused on the restructuring part of the business. Interestingly enough, as big as the increases over the last five years have been on the restructuring side, we’ve grown our Corp Fin non-restructuring businesses, the business transformation and transaction side even faster during this period. We have in those businesses back behind dynamic leaders who have confidence in sub practices and teams driving those sub practices, whether it’s transaction services or our office of the CFO services or other businesses. And those efforts collectively have caused that collection of business to more than triple over the last five years. That’s a snapshot of Corp Fin, which we typically start with because it’s our biggest business, but to me, there are analogous stories across every one of our businesses. The specifics are always different because the industries are different. The competitive situation is different. The stories all reflect commitment to that same set of core principles. The second example, tech. For those of you who know, the tech business know our teams based in industry with a lot of challenges. There’s a tremendous amount of competition, an incredible amount of margin compression. In the face of those challenges, our teams have delivered over 80% revenue growth since 2017. And by the way, if you look at the data processing done, given the price reductions, it turns into something observed in terms of the amount of data process. Either way you measure it. That growth, I believe represents by far the strongest organic growth in this industry. Actually before I continue on tech, let me make a side note that applies to Corp Fin and tech, but also all of our businesses. These successes are fabulous, but none of our businesses, neither – none of the businesses in tech or Corp Fin or them as a whole was up every quarter. There were zigs and zags in the Corp Fin story, and the restructuring story, and the OCFO story and the transaction stories, and there were huge zig and zags in our tech story. You can even see that last year. For example, tech, I think this past year, our EBITDA had a 37% decline from the first quarter of 2022 to the second quarter of 2022, not because the business suddenly became terrible, but because of a combination of the fact that big jobs could benefit or negatively impact any quarter, and the fact that our commitment to making the right investments and people independent of whether that big job happened to be there or quarter can further exacerbate a slow quarter. In tech, five years ago, our leadership and teams knew we were strong with the right to win. We have feedback from our clients that on the most complicated cases, we were far better and so the team bet. They bet first, making sure that on those complicated jobs we delivered for our core clients, but then confidently, they begin to engage in increasingly systematic calling program with clients who hadn’t worked with us, who hadn’t experienced that difference to encourage them to give a trial so they could feel and test for themselves. In some cases, it took more than a year, sometimes closer to two years before we got the trial. I’m incredibly pleased to say, as people have tried us, our share has grown and that gets reflected in the numbers I just talked about. And the teams in tech are doing other things to ensure their capabilities continue to be leading edge, like focusing on emerging data like Teams, Slack, Google Workplace, Chat apps and others. They invested behind core adjacencies. The point is, the market did not give our tech teams that 80% revenue growth. Our teams did the things that were required to create that growth. I believe you get to similar conclusions if you look at our other businesses or if you look at it by geography. We talk to our teams in Australia on how we’ve seized growth out of that market over the last years and how we’ve been able to get great talent set behind them and use that to attract more great talent. At this point in our company’s history, I believe we have leadership teams across every one of our businesses that is committed to that journey. That’s committed to betting on talent, on the winning positions that we believe in regardless of the zigs and zags. There are always zags on this journey. You see it this year, for example, in a lot of the zags in parts of EMEA or FLC. And when you have a zag, you always have to test yourself to say, Oh, is that zag really a blip? Or is it a reflection of something that we’re doing wrong or something more fundamental? And you have to do that examination. But once we verify that the zag is due to short-term factors, our teams continue to vet confidently. And so in EMEA and FLC, we’ve done that aggressively over this course of this year, notwithstanding some zags. The second closely related point is to come at the same question, not from the client side or the business side, but from the people side. Because of any of the success that I just talked about in professional services can’t happen without great people. You can’t do what we just said our teams are doing without focusing not just on the clients, but also on winning the work for talent. We have to focus every day to make sure our great people feel supported in developing themselves and developing their businesses and make sure the external world is increasingly understanding how attractive our firm is if they have that ambition as a place to grow their careers. The second key to our multiyear success has been real success on those dimensions over the last five years. We’ve grown headcount by over 65%, the number of applications we’ve received each year across this company has more than doubled. We’ve nearly doubled the number of lateral higher SMD and MD hires. We promoted 224 people to SMD and 537 people to MD, an increase of over 50% from what those numbers were five years prior. I think perhaps, most fundamentally, we now have a collective aspiration to be the firm that the best people want to be part of a firm where people can have confidence that if they’re ambitious that they can meet those ambitions here. Over the last five years, I’m pleased to say, some of that ambition and commitment has been seen by some external recognition groups. We’ve been named by one group of best firm to work for, another top firm for graduates and women. Another said, we’re among the Americas most just companies. I like those external awards. I actually think more powerfully powerful. That sense of our commitment to people is getting spread by word of mouth. People who come to us are not staying to their friends, wow, FTI is a perfect organization. We, of course, are not. But they are saying in their own words, wow, it’s a terrific organization, where I actually feel incredibly well supported, and I’m not sure you can do better than that sort of validation. As I said upfront, in order to drive multiyear success, it’s not two things. You have to do a million things right. I used to do work in retail. In a retail store, in addition to all the things you have to do, you have to make sure the boxes don’t fall in the heads of your customers, make sure the backroom isn’t getting clogged. Your computers aren’t getting unplugged. But sometimes there’s an essence for why a retailer wins or loses versus its competitors. To me, the essence is those twin drivers, the two drivers that I mentioned. First, ongoing challenging of ourselves to find out where we have really great client propositions, where we have great people and being willing to bet behind them independent of current market conditions. And second, making that known to great people. Because in my experience, great people want to be at institutions like that, where they’re building brands, where they’re attracting and developing people who are equally committed to building great businesses. Each of those pieces are separate, but there’s a virtuous loop between them. What does that all add up to us? It still, of course, doesn’t add up to a straight line for any one of our businesses or even for the company as a whole in any given year. We have had, and we will have zigs and zags. And in some ways, I think that’s why we’re having success because if everything went up in a straight line, then it would be easy for everybody to copy. The discipline around it, the commitment of the management team to do it during the zags is the harder point, but I believe we have today both a management team and an entire organization that is committed to those twin drivers. That is, to me, a powerful foundation for growth and a durable one. And on a personal level, it’s a fun and exciting one, one that makes this company enjoy to lead. With that, let me turn this over to Ajay for the more granular basics of 2022. Ajay?