Thank you, Mike, and good afternoon everyone. As Mike just mentioned, our fourth quarter results were dominated by credit issues as we got a little more aggressive trying to pull down non-performing asset numbers. And as Bob Emmerich will be discussing in his upcoming presentation, the impact in non-performing assets were significant, but still not yet where we intend to be.
I will start off my discussion by saying that we are pleased with the performance in our net interest margin under the shadow of the Federal Reserves’ Operation Twist strategy to reduce long-term rates. The net interest margin contracted slightly by 3 basis points on a link quarter and 8 basis points year-over-year. We had started to get aggressive on deposit rates even before the Fed announced this new strategy, especially on those special, above-market rate pricing exceptions for large depositors that tend to build up in all organizations over time, and also for those single-service CD relationships, where we try to expand the cross-sale relationships or they eventually go elsewhere.
We believe that we still have some room on the deposit rates both in core and with $634 million of CDs maturing in 2012 have an average rate of 1.29%. DDA and other transactional accounts continue to grow nicely. Some of that growth can be attributed to general depositor apathy or inertia since rates on alternative deposits products are not all that attractive. But real progress has been made expanding and generating new relationships in both the consumer and the corporate cash management lines.
Loan pricing is stiff for the good deals, but the market widely remains rational. As I mentioned before, we will negotiate price for the right relationship, but not credit structure and as in this quarter’s loan growth indicates, we are winning more than our share in the market. We have been replacing maturities and even slightly adding to the investment portfolio in order to slightly extend the portfolio duration for what it looks like in the extended period of low interest rates. We are also trying to utilize some excess liquidity in the balance sheet until loan growth ramps up consistently. These purchases were primarily mortgage-backed securities. The average duration in the investment portfolio not including our TRUPs is approximately 2.4 years and 3.2 years if you do include that TRUP portfolio.
We expect this current interest rate environment is going to pressure all banks, net interest margins until after the November Presidential Elections unless something dramatic happens along the way with respect to inflationary pressures or local loan demand. We worked real hard getting the balance sheet and interest rate risk position where it is currently and we believe it’s prudently positioned to respond to any changes in any direction. There is a lot of noise in our non-interest income this quarter and also for the years that includes swap write-downs for a troubled commercial relationship. We also had some gains this year from municipal security sales and equity position in a local bank that was acquired, and equity position in a joint venture and some gains on OREO and non-performing loan cells. Some other noise in non-interest income would include an OREO that is currently generating about $1 million of rental income each quarter.
Now, that seems like a good thing, but we are also incurring a similar amount for operating costs on that property that gets classified in our non-interest expense. We believe this property is priced appropriately for sale in what is a very tough market for distressed real estate.
In the recurring core non-interest income items, there is no doubt that revised NSFP regulations and changes in consumer behavior have had a profound effect on this revenue stream for all banks, but we are getting steady growing performance in debit fees as we opened new DDA accounts and as the usage preference by customers expands for this particular payment product. Our WorkSmart program that Mike mentioned earlier that provides special offers to employees of our commercial customers has been extremely affected in this area. And we continue to get some traction in our wealth management, particularly with our ongoing Marcellus Shale and also Women in Business forums that are working very well for us.
Turning to non-interest expense, again, a lot of restructuring noise in the year and the quarter including OREO write-downs, elevated loan collection costs, and also severance payments. This quarter along those lines, we had $4.5 million of OREO write-downs, the big piece being a $4.2 million evaluation change on a particular property that has been an ongoing lingering problem over several years. We believe the current price on this property is going to expedite a sale.
Executive severance and CEO search costs of $1.1 million this quarter. Some increases in unfunded commitment reserves of 700,000 and some additional costs in our (bully) split-dollar program for retired executives that were part of some previous acquisitions and we also had some additional costs related to dealer reserves as activity in that particular product line improves.
All of these unusual issues masked the progress we are making to get more efficient and also getting the right people in the right places reducing full-time equivalent staff by 123 or 8%. This past year represents real progress. But what these raw numbers do not show is the heavy talent investment that we have been making in our lending and wealth management relationship officer staff, particularly in the middle market lending segment, where we are already seeing some nice growth opportunities.
We always get a lot of questions from the investment community about our capital levels being so significantly higher than peer. We tell them that those capital levels allow us to rationally work through the legacy credit issues. Once we are sure that those issues are clearly in the rearview mirror, then all capital management strategies are on the table including dividends and stock buybacks and we are getting close to that comfort zone.
We also get a lot of questions about effective tax rates. Hires for the year ending December 31, 2011 was a negative 3% due to level of tax benefits that reduced the company’s tax rate below the 35% statutory rate and coupled with relatively low level of annual pre-tax income. That effective tax rate is expected to stabilize as the company returns to the more normalized earning levels and we are currently projecting in 2012, net effective tax rate to be in the mid 20s.
So, with that, I will turn over the presentation to Bob Emmerich for a detailed credit discussion. Thank you.