Daniel Florness
Analyst · Stifel
Thank you, Ellen, and good morning, everybody, and thank you for joining our Second Quarter Earnings Call. Before I turn to the flipbook, I'd just like to make a few general comments. One, a message to our team. And that is last December, we sat down and we talked about 3 simple concepts for 2017: One was grow our sales; second one was grow our earnings; and the third one is to think big. And on the gross sales front, it was all about focusing on our growth drivers and your team. And I'm pleased to say, in the first quarter, our internal goal of system, we came in at 100.7% of our internal sales goal. In the second quarter, we came in at 102.6%. So I'm very pleased and proud of the execution put forth by our team thus far in 2017. The second one was about grow earnings. Biggest message there is have a plan. Gross margin, know your levers, know the trends of our business, but more importantly, know the leverage you can pull in the short term to help your gross margin. I think we executed well on those in the current quarter. The second one is our biggest component of operating expenses is payroll. 2017 is going to be a tough year for managing payroll from the standpoint. We were very bullish coming into the year on where our prospects could be. We had great momentum, I felt, coming from 2016. And one of our biggest expense growth in the current year would be incentive comp. I've talked about that in previous calls and at investor conferences that a high percentage of our payroll is incentive-based, whether that be at the branch level, at the distribution level or in the manufacturing or support areas. We reward our people based on our ability to accomplish goals. And I felt we'd have somewhat of a reloading of the incentive comp in the current year and we've seen that in the current quarter. Finally, on the aspect of occupancy, frankly, it just can't grow outside of vending. Vending, we included in occupancy expense because it's just another shelf within our network of distribution, but being very mindful of where our costs can go, and I think we did a nice job of that in the current quarter as well. Finally, think big. I think, Onsite is an example of us thinking big over the last 5 years of how we can grow the business faster. Vending is another of the last 10. And the challenge we put forth to ourself is always looking for what's next in that think big category about growing the business, growing our service to our customers and growing the opportunities for our employees and our shareholders long term. On the gross margin front, I believe it's been, and correct me if I'm wrong on this one, I believe it's been since the last time we had a gross profit improvement year-over-year on a relative basis was the third quarter of 2013. I believe we were up 2 basis points that quarter. So I would suspect in the last 14 earnings calls, 12 out of every 10 questions have centered on gross margin, why it's down. I'm thankful we won't get that question today, but maybe a variation of that. Holden will provide some more insight on that as he goes through his notes, but I would ask you to indulge me with a few thoughts here. One is about human nature. When an organization is struggling to grow, within each of our customers, there's a universal spend that we typically play in. And that universe has the gross margins you've grown accustomed to. Oftentimes, we will step out of that portion of the spend and go deeper into their supply chain and not all that product has the same margin profile. I'm sure some of the improvement of our gross margin in the current quarter is the economy, and our growth drivers gave us more -- a little bit more lift and maybe we don't have to dig quite as deep. And -- but one aspect where we are digging deeper and continue to dig deeper is our Onsite strategy, that's the core strength of that, as you go into a broader range of products because you have a different cost structure. We have a better stocking plan. In 2016, we rolled out what we call CSP 16, that's our Customer Service Project. It's helped our in-brand sales, it's helped our construction business, both of which have helped our margin. We've also done a nice job of [hub] [ph] stocking. Nick Lundquist and his team have done a wonderful job balancing inventory dollars to advantages for our branch personnel and what to sell to drive their gross margin. And we've gained some traction on that. It took some inventory dollars to do it, but we're generating great return on that investment. And frankly, better analytics. Again, Nick and his team have done I believe a better job supporting the branches, our district managers and our regional VPs on understanding their business, understanding the levers to pull in their gross profit, there's a whole bunch of them. And finally, I'll touch on about greater execution. The one thing that I thinks’ really great about our gross margin this quarter isn't the fact that it's up, it's the fact that the improvement came in 5 basis points here and 5 basis points there from about a dozen different places. That gives me more comfort in our ability to execute and our ability to hang on to some of that because the long-term trends that Holden has talked about in previous calls are intact, and that is our growth drivers related to non-fasteners, related to Onsite, related to vending, don't raise our gross margin. And so execution steps is what we need to do to offset some of that impact over time. Now switching to the prepared flipbook. Sales growth returned to double digits in the second quarter of 2017. Underlying demand improved, but we outpaced the market due to continued momentum in our key growth drivers. One other item I'll point out is that we did see some improvements in the underlying economy, and again, Holden will touch deeper on that in a few minutes. One point that jumped out for me, in previous calls, I've talked about our national account business representing just under 50% of our revenue. And that our top 100 customers represent about half of that number. Both of those groups, our overall national account and our top 100, have been performing well for us, with one exception. Our top 10 customers have been negative for us all year long, and in June, flipped to positive. That improvement from May to June represented -- from those top 10 customers, represented about 20% of our improvement in the growth numbers from May to June. So that's a sign of what the economy did when I look at the May to June numbers that I can tangibly put my finger on. A piece of that 20% obviously came from things we're doing with that customer group, but their activity has improved. The other 80% I'm sure has elements of the economy in it, too, but a lot of elements of just pure execution by the Fastenal team, and I'm proud of them for their efforts. We continue to control our operating costs despite having the growth-related compensation issues or opportunities, depending on how you want to look at it. As a result, our incremental margins topped 25% this quarter. That number was reduced by somewhere between 25% and 30% because of the expansion of incentive comp. We're -- earlier, I touched on thinking big, and we can't emphasize that enough, we're encouraging all of our leaders, and we have 20,000 of them within Fastenal. We encourage all of our leaders to think big about our long-term planning and our future. Finally, as we mentioned in last quarter's call, we acquired a company in Michigan, Mansco. I'm very pleased to say have exceeded our expectations in the first 3 months. We're learning quickly and really well how to play in the sandbox together. And we don't do a lot of acquisitions, that's a learning curve for us. And they haven't been acquired a lot, so that's a learning curve for them. And -- but I'm pleased to say both teams have gelled really well, and I want to say thanks to the Mansco team for pushing us over the 10% mark and in the double-digit territory for sales growth for the quarter. On Page 4 of the flipbook, we signed 68 Onsites in the quarter. We have 486 active Onsites today. We've stated earlier that our goal is a lofty one, our goal is to add 275 to 300 signings this year versus the 176 we did last year. I'm pleased with the 68 because in the quarter, we had a very slow April on signings. We have our big customer show. I'm pleased to say we had in excess of 500 Onsite candidates at that show, so very good showing from our team of inviting great customer opportunities. But when you take your entire group out of commission for a week of the month, you have a weak month. And despite that, we still signed 68. So year-to-date 2 years ago, we had 30 signings. Year-to-date 2016, we had 92 signings. Year-to-date in 2017, we have 132. That's 4x our 2015 number and a 43% increase over prior year. So very good, very pleased with the trends we're seeing there. Because of the expansion of Onsites, one thing you will probably notice reading through our release is we've removed the term from our release, that term is store. We've replaced that with the term branch. A term that we would have used prior to 15 years ago we did for CSP because we thought it described our business well. And we also talked about Onsites and in-market units. Holden's better with words than I am and I like the way he's presenting the data. But it's really talking about our market presence and the fact that our branches and Onsites are an extension of our distribution network. We're not a store, we're not a retailer. We're a service organization that's part of our customers' supply chain. We signed 4,881 vending devices. Frankly, a little disappointing from my perspective. We didn't break 5,000 like we did in the first quarter. Similar to the Onsites, we saw a slowdown in April around the [shoal]. [ph] the May and June numbers snapped back nicely, and I feel really good about that. Our goal remains 22,000. That's a lofty goal similar to our Onsite goal, but that's part of our thinking big. And the final piece is we still are removing a few more machines than I'd like to see. We removed quite a few in 2016 because of our optimization process. I think that's the right move. In the first 2 quarters of this year, we still are removing some underperforming machines. Our average revenue from machines continues to improve. And but we still challenge ourselves on how to get better at the signings, the installs and identifying on day 1 that 10 is the right number versus 8, versus finding that out a year or 2 years later and reducing to 8. 8 is the right number, it's just knowing that sooner is key. And that ties back to our letter to shareholders where we talked about recognizing the facts of our business and figuring out how to improve the business going forward. National Accounts rose 13% in the second quarter versus second quarter of '16, a wonderful job of growing our business and making promises, and our branch personnel, our district personnel and our regional personnel are doing a great job of honoring those promises we've made. Finally, the CSP products that we rolled out [inaudible] product continues to grow nicely faster than the company and has brought new life to our construction business. With that, I'll turn it over to Holden.