Scott Staples
Analyst · RBC Capital Markets
Thank you Stephanie, and good morning everyone. Thank you for joining our first quarter 2022 conference call. We are extremely proud of our outstanding results from the first quarter, surpassing even our own high growth expectations. This excellent performance by our First Advantage team members across the globe demonstrates that we are doing an incredible job helping our customers hire smarter and onboard faster, which is our rallying cry and how we win. And given the extremely strong finish to the quarter and our positive outlook for sustained momentum in our business today, we are raising our full year guidance. Looking at the last 12 months ended March 31, we had extremely high growth, with revenues up 45%, adjusted EBITDA up 56%, and superior adjusted EBITDA margins of 32%. Now more than ever, our customers depend on product innovation, speed and quality to help them navigate this dynamic and fast moving macro environment. At First Advantage, we leverage automation, machine learning, artificial intelligence and integrations to do things better, faster and more cost effectively. With an impressive gross retention rate of over 96%, our customers include more than half of the Fortune 100 companies and more than one-third of Fortune 500 companies, who typically have immense hiring volumes and high standards for risk management and compliance Some key highlights of our excellent quarter are summarized on Slide 5, and I am very proud of our team and what we have accomplished. We delivered outstanding financial performance across key verticals and geographies, growing revenues for the quarter by 44%. This was our seventh consecutive quarter of double-digit revenue and adjusted EBITDA growth. We are thrilled to have closed the quarter in such a strong fashion. And of note, we accomplished this impressive growth even in a quarter, where the overall GDP in the U.S. was reported to have contracted, demonstrating the resiliency and growth profile of our business. Strong momentum from our existing customers continued along with additions from new customers and upsell/cross-sell wins. We also maintained our very high customer retention during the quarter. Our differentiated verticalized go-to-market strategy, innovative solutions and automation, and global capabilities are driving customers to expand their relationship with us. Customers continue to depend on First Advantage to help them hire smarter and onboard faster in a macroeconomic and hiring backdrop that show no signs of abating. Driven by the great onboarding as well as high sustained job switching and churn, we expect these trends to continue through 2022, as they usher in a new era of high velocity hiring. In addition to the top line momentum, we also grew Q1 adjusted EBITDA by 46% and expanded our adjusted EBITDA margins on a year-over-year basis. This reflects our continuing efforts to drive operational efficiencies and automation, grow the usage of our proprietary databases and leverage our G&A infrastructure. We remain focused on these initiatives to deliver ongoing superior margins. As previously announced, effective January 1, we acquired Form I-9 Compliance, which added Form I-9 and E-Verify employment eligibility compliance solutions to our product suite and offer strong cross-sell opportunities to our existing clients. We have also lapped one year since our screening business acquisition in the UK as of March 31. These acquisitions, along with the acquisitions of Corporate Screening and MultiLatin, are performing ahead of our expectations. And we are extremely pleased as they drive impressive upsell and cross-sell business and new customer pipelines. We will continue to seek acquisitions that align with the needs of our customers, our M&A strategy and that are accretive to our business. And finally, we are excited to have published our inaugural ESG report on May 4. Our commitment to ESG is an extremely important priority for the company and I will share more about our efforts in a few moments. Now on slide six, I would like to provide some perspectives on the compelling macro trends that are driving sustained churn and hiring and ultimately creating strong tailwinds behind our long-term revenue growth outlook, despite any near-term challenges in the global macro environment. First, the composition of the workforce is evolving to the benefit of our business and industry. One of the most important drivers of increased churn and hiring is the shifting demographics of the American workforce. Millennial and Gen Z representation has grown significantly, now approaching half of the workforce and representing the largest group of job seekers. With the rise of these generations in the job market, we are seeing compression in the average job tenure of workers. Millennials and Gen Z on average are characterized by much shorter job tenures, as they change jobs frequently in search of opportunities for growth and development, greater pay, new experiences and alignment with their values. More broadly, the preferences of workers across generations has accelerated towards flexibility, nontraditional working arrangements and more frequent job changes. Now workers will consider leaving jobs if they do not meet demands for flexibility and work-life balance. A recent Gartner study shows that US total annual employee turnover will likely jump by nearly 20% from the pre-pandemic annual average. Another powerful statistic is that 29% of employees are actively looking for new jobs right now with a different company; and that 51% are not actively looking, but would consider a switch if the opportunity arose, according to a survey recently conducted by Grant Thornton. Another trend continuing to increase hiring, which touches on the themes of flexibility and the changing nature of the workforce, is the growing number of retirees who are unretiring and returning to work, as reported recently by the Wall Street Journal. Economists believe a major contributing factor is inflation. Rising cost of living, plus rising wages is pushing more people, including retirees, back into the labor force. One survey indicated, 79% of workers age 57 to 75, prefer to continue to work, rather than leave the workforce entirely and in a capacity that is flexible or has reduced hours. We believe these factors and more are lasting trends that contribute to a long-term elevated rate of hiring. Building upon this, on slide seven, we have highlighted structural tailwinds that we believe support sustainable growth and resiliency in our industry. Looking at long-term job hires and quits data, there has been a consistent upward trend. This bodes well for our industry, which is largely connected to job turnover and hiring. Additionally, we expect these high ongoing rates of churn and backfill to moderate some of the historical seasonal trends in the industry. From overall macroeconomic growth, due to generational shifts and the changing nature of how we work, the factors I discussed a few moments ago underpin these incredibly positive long-term trends and we see significant runway ahead. Additionally, we believe the attractive long-term jobs growth trends and even more pronounced in our key verticals. This is an important linchpin of our verticalized go-to-market strategy and why we prioritize these verticals in particular. We believe these verticals have the highest needs for the speed, quality and candidate experience we deliver with our products and solutions and have some of the strongest outlooks for overall long-term growth. Our support of virtually every major high-growth industry, through our verticalized go-to-market strategy, differentiates us in the background screening market. Further building upon this, in April, we hosted our annual user conference called Collaborate, which brings together customers, partners and thought leaders. During the conference, our team spent a lot of time talking with our great customers, discussing our tech and solutions and listening to their feedback. We heard that our customers are currently navigating, a very competitive job market. They are valuing speed, quality and candidate experience more than ever, due to the challenges of attracting talent in the current environment. Candidates today have many choices and often act fast when accepting a new job offer. This puts a heavy burden on employers, to complete background screens as quickly and easily as possible while balancing the needs for risk management and compliance. All of this creates an incredible opportunity for First Advantage, and we believe we are well positioned to capitalize on these lasting trends. Turning to Slide 8. At First Advantage, we are focused on staying on the leading edge of product and technology innovation, to best serve our customers' needs. In support of these efforts, I am pleased to announce, that we have promoted Joelle Smith, from Chief Experience Officer to President Data Technology and Experience. Throughout her career, Joelle has built a reputation for leading transformative growth initiatives, fueled by innovation with an unrelenting focus on customer experience. Joelle has been instrumental in accelerating our technology and product leadership. In her expanded role, she will lead our efforts in data, product and technology and continue to further enhance our already outstanding applicant and customer experience, as we continue to strategically invest in our growth. And along these lines, we are excited to share the next chapter of our applicant experience. First Advantage was a first mover in mobile applicant experience within the background screening industry, and the latest evolution of Profile Advantage continues to raise the bar versus our competitors. Its superior user interface reduces application time by half, while improving quality. On the back end, this technology leverages AI, machine learning, APIs and a robust partner ecosystem. Together these provide ease of use, intelligent workflows and timely results. On top of this, our agnostic design allows for rapid plug-in plug-out of strategic partners within the ecosystem, enabling us to take full advantage of the latest technologies and innovative sources of data and analytics as they evolve over time. These updates are the result of the feedback loops we have with our customers, and our ongoing investments in product and technology. Another powerful aspect of the versatility and flexibility of our technology, is our ability to deliver innovative, integrated solutions with newly acquired businesses. For example, following last year's acquisition in the UK, we have launched new innovative products and identified partnership opportunities that expand market coverage and enhance our offerings. One such technology partnership, is with the digital identity company Yoti, which we have brought together with our proprietary KnowYourPeople solution. This timely partnership, is directly aligned with the UK's introduction of digital identity verification by the Disclosure and Barring Service, which manages criminal record search services in England and Wales. We deliver this solution through a seamless experience, which enables UK employers, to offer job applicants remote digital identity services to carry out ID checks. With our innovative new solution, we are optimally positioned as a first mover in this important and attractive market. These are both great examples, of being highly responsive to the needs of our customers and using their direct feedback to make the hiring process faster and easier, while enhancing compliance and risk mitigation. Ultimately, our deep customer relationships and the product innovation they unlock are what continue to differentiate us in the marketplace. Moving to Slide 9. We are excited to have published our inaugural ESG report. People are at the heart of everything we do at First Advantage. Our expertise in human capital, is essential for our customers and is driving our tremendous growth. Our commitment to ESG, is fundamental to our corporate culture and how we run our business. As we work to deliver value to our stakeholders, we focus on certain key themes, including a responsibility to protect the environment. We run our business with a sustainable mindset. Culturally, we have a deep commitment to the environment and we are working continuously to expand our strategies around sustainability. While our business operations inherently have a modest carbon footprint, we continue to look for ways to reduce and minimize our impact. From a social perspective, we believe the strength of our business ties directly to our team members, who support it in the communities in, which we operate. Our culture is the foundation of our success and people are at the center of everything we do. Even as we continue to grow on an international scale, employees will remain our most important assets. Our company culture is a big contributor to why we win as a business and have strong Net Promoter Scores. Building upon this, our volunteer program called FA Cares, helps mobilize our employees across the US, to give back to our communities both through in-person volunteerism as well as virtual engagement. Also each and every year, First Advantage donates to support the Boys & Girls Club of America. Additionally, we would like to express our deep concern for the people of Ukraine and the growing humanitarian crisis there. While we continue to have minimal exposure in that region, this is a humanitarian crisis. And as a result, we have been donated to UNICEF as they deliver aid to children and families in Ukraine in need of safe water, health care, nutrition and protection. We are also committed to strong governance on behalf of our stakeholders. We take our responsibilities to our shareholders, our customers and the people they seek to hire very seriously. These obligations require robust governance principles and practice. We are committed to a strong Board as evidenced by our well-qualified directors of diverse backgrounds who oversee the audit, compensation and nominating and corporate governance committees. We're excited about the collective efforts to embrace ESG at First Advantage. Our work will continue to evolve as we identify relevant metrics and goals to monitor and measure our ESG performance and progress in the future. I will now turn the call over to our CFO, David Gamsey for more details on our financial results. David?