Charles W. Berger
Analyst · Christian Schwab of Craig-Hallum
Thanks, John, and thanks, everyone, for joining us today. In addition to announcing the results for our fourth fiscal quarter and full 2013 fiscal year, I have now been with the company for 90 days and would like to share with you with what we will be focused on in the upcoming fiscal year and beyond. First, let's talk about the quarter. After a frankly disappointing Q3, we showed strong sequential quarter-over-quarter revenue growth, reporting revenues of $79.5 million, up 16.5% from the prior quarter and above the high end of our guidance, which was $77 million. At $0.07 non-GAAP EPS, we were also towards the high end of our guidance for earnings. Our balance sheet remains strong as cash and investments reached $205 million and we generated free cash flow of nearly $17 million. We also strengthened the management team significantly. Just yesterday, we announced that Ed Carney joined Extreme Networks as Executive Vice President of Products and Customer Success. Ed brings with him over 3 decades of experience in the networking industry, first with IBM and, more recently, with Cisco. Ed will be managing all of our product development, product planning and services. He will combine our product development organization with the service and support team to ensure that our product innovation is guided by the experiences and input from our large customer base. Ed is very well known and very respected across the networking industry. The fact that he chose Extreme has sent a strong message to the market that people who know this industry and know the technology that drives it are picking Extreme. The Raleigh Press described Ed, a former Army Ranger, as someone who knows only one direction, forward. Allison Amadia also joined the company as General Counsel, bringing with her over 20 years of experience in the high-tech industry, a tremendous energy level and a strong intellect. During the quarter, we also announced a partnership with Lenovo. Lenovo has made a strategic commitment to grow their service business substantially. They're investing heavily in product development, marketing and sales and leveraging their position as the world's largest PC vendor to become a force in the server market. After a year of testing Extreme's networking products, they selected us to be their networking partner. As they grow their market share in the service space, they will be reselling Extreme switches as part of their solution. We received EMC VSPEX certification during the quarter as well. With the EMC VSPEX validation, extreme Networks open fabric network solution, including the Summit X670 10 gigabit ethernet switch, is positioned to deliver industry-leading speed, low latency and virtualization support for cloud networking as part of the EMC VSPEX proven infrastructure. We are only 1 of 3 networking vendors to have received this certification. EMC VSPEX and Lenovo deal provide solid evidence of our progress in becoming a preferred vendor for converged solutions in the data center. They also demonstrate our focus on developing partnerships like the one we have enjoyed with Ericsson for several years to provide leverage beyond what a company of our size can achieve on its own. We also extended our ethernet switching product line with the introduction and first customer shipment of the 430, which has been engineered to allow us to reach a breakthrough price point for the edge of the campus. Finally, we moved into new facilities in San Jose, which continues to be our corporate headquarters and moved into new facilities in Research Triangle Park, where we have focused our R&D efforts along with our facility in Chennai, India. The new facilities provide a fresh face for the company and new energy as we drive the company going forward. I have been at Extreme for 90 days now. It would be presumptive to say that I have all the answers at this point. But it is clear where we need to focus our efforts going forward. First and foremost, we are a products and technology company. We will continue to develop a full range of products for the campus as we grow our presence in the data center. We will upgrade virtually every switch over the next 3 to 9 months, bringing a 100-gig solution to the market in the first half of the calendar year. We have built incredible expertise in leveraging the full capabilities of the fabric and processor chips from our partner, Broadcom. In fact, Broadcom frequently tells us that we push their technology further than any other developer. The focus across the product line will be maximum port density, lowest latency and the least power consumption. We have a tremendous asset in our network operating system, XOS. It is the only OS that spans a complete range of switches from the low-end, level 2-only 430 switch, all the way to the extremely powerful modular BDX8 being deployed in high-performance data centers and IXPs across the globe. We have the designed XOS as a network abstraction layer since its introduction in 2004. We have led the industry in what has become known as software defined networking, or SDM, and we'll continue to do so. We also have developed a number of apps running on XOS and we'll continue with that development in the future. Going forward, we'll place increased emphasis on monetizing our software assets. Today, we largely see and sell XOS as an automatic bundle with a switch rather than a collection of products that can generate added high-margin revenue for the company. As we continue to demonstrate the value proposition of our software technologies, we will also focus on increasing the attach rate for our service products. Our service margins were almost 70% in the fourth quarter, nearly 20% higher than our product margins. The benefits of increased attach and renewal rates are clear. I mentioned our partnerships with Ericsson and Lenovo, as well as our VSPEX certification as key leverage points going forward. Our channel partners should represent another strong leverage point for Extreme. We fulfill over 80% of our demand through our 2-tier channel structure and give them substantial margin. After 90 days, I can tell you we are only realizing a very small percentage of the leverage that channel can provide for us. I can site 2 of many indicators of this. Last quarter, we booked nearly 6,500 orders, many for very small amounts. We dropshipped directly to partners and customers nearly 65% of all orders during the quarter. It's safe to say that there is significant leverage to be gained from better channel management. We have relatively new leadership overseeing that effort in the sales organization and a mandate in the operation team to get better in this area. Finally, we have to significantly improve our demand creation efforts. Our lead generation activity in North America is virtually non-existent and we have none of the infrastructure needed to develop leads and to close business for Extreme. Last week, I flattened the marketing organization, eliminating the CMO position. The key leaders now report directly to me in the marketing organization. It will take some time to fix all of this, as we'll need to implement infrastructure like Eloqua or Marketo for lead nurturing and Salesforce for sales force automation. Based on what I have seen, there is significant opportunity for improved revenue growth as we fix this. To summarize, we had a strong quarter and as we look to the future going forward, we will continue to develop the best hardware and software in the industry. We will focus far more on monetizing our software products. We will work to increase our service attach and renewal rates. We'll work closely with our channel partners to realize the full benefits of their capabilities and we will significantly improve our demand and lead gen programs and infrastructure. Now John will give you a detailed review of the financials for the quarter and the year end.