Catherine Corrigan
Management
Yes. thanks, Tobey. So, I’m pleased to say that we are not seeing the cancellations of projects. What we are seeing is we are seeing pausing of existing projects and we’re seeing delay in projects that have already, we’ve been engaged, but maybe, we hadn’t started yet, right. So, this includes things like our user studies, right. Something that Rich mentioned, we have had pauses in that work, but clients in general are showing a lot of motivation to get those going again. Obviously, we need to develop protocols that will allow us to do those in compliance with all of the relevant restrictions and focusing on the health and the safety of our participants, but that work is in the paused category; on the litigation side, same kind of thing. We are not seeing, for example lots of increased settlements of cases, because of the pandemic. What we’re seeing is that because the courthouses are closed, things are being deferred. Now, we are seeing a very interestingly, the clients and the judges are beginning to use technology. We’ve seen trials move to bench trials instead of jury trials. So, there are summonings that those are coming back and the legal work is interesting, because not all of it is paused. There are certain aspects, for example, take the international arbitration arena, where we tend to have sort of larger engagements. Those are not subject to the requirements of meeting a jury in a courthouse. So, what we’re seeing there is very different. We’re seeing them go to video. We see some positives, because of travel restrictions and things like that, but they then get the video proceedings going and they’re able to keep those going. For the types of projects that require onsite inspections again, those places we’re seeing things paused. but what’s happening is those inspection facilities for example, and we, as a company, are working on, okay, what does that protocol look like, where we can be physically distant and we can proceed with that inspection. We’re ramping up the technology and things like that. So, the good news here, Tobey, is that the work is essentially 99.9% in that deferred category. We can’t necessarily know precisely what the timing will be on resisting those, but we are actively working with our client base in order to get that work moving again, obviously, taking into account that we need to be protecting everyone’s health and safety.