Farooq Kathwari
Management
Yes, that's a very, very important question. There are a lot of positives, but like with everything, there are also issues. Let me just talk of the issues first. The issue is that it did have an impact on our delivered sales. If in the past, instead of custom, we had it in stock, we would have delivered more. But that's short term that would have been fine. Now, going back into that short term, it also has some negatives, which is, some folks who are not willing to wait most probably may have decided not to use our products. I think small, but that issue is also there. But the benefits of it are great. It gives us an opportunity of offering many, many more options. Right now, obviously we started it by limiting the options, because this conversion was a major, major undertaking. It changed the paradigms of 80 years of our company, the way we manufactured. And as I said, last year this time, we were making zero custom; now, by this time actually by end of April, it's 100% of the order that we are getting are custom. We have still some inventory left that we are going to be out of it, so we would have no finished goods inventory of our domestic manufacturing. Every item today, over 95%, 97% of our orders are custom. That's a remarkable change. Now it gives a great opportunity for our designers, for our customers to have options, and as we go forward, we will add more options. Now in terms of impact of gross margins, it had a very, very negative gross margin impact on our domestic case goods. For this year, we almost basically operated at zero gross margin for our domestic case goods. Keep that in mind when you look at our total margins. And now, we have started to become positive, in fact March was the first month which was a decent month in case goods margin, and as we also increased our capacities by 30%, 40%, which is what we are doing now, and on top of the fact of the learning curve there, we will start increasing and improving our gross margins of domestic case goods.