Ashutosh Kulkarni
Analyst · RBC Capital Markets
Thank you, Alex. Good afternoon, everyone. Thank you for joining us to discuss our first quarter fiscal 2027 results. We are pleased to report a strong start to the year with continued strength in sales execution. We beat across all guided metrics and demonstrated the constant currency growth acceleration in revenue and sales-led subscription revenue that we called out last quarter. Q1 total revenue was $478 million, growing 15%. Sales-led subscription revenue grew 18% to $399 million and we delivered a non-GAAP operating margin of 16.2%. As we previously noted, we entered fiscal 2027 with a plan to accelerate our sales-led subscription revenue growth on a constant currency basis over the course of the year, and our Q1 results demonstrate that we are off to a good start. Customer demand was strong across all solution areas, especially in search and AI and security. We ended Q1 with more than 1,800 customers spending $100,000 or more in ACV. This is the highest quarter-over-quarter net additions to this $100,000 metric that we have ever seen. Our 21% CRPO growth and 27% RPO growth signal that customers are continuing to make multiyear commitments to our platform as long-term AI transformations are taking hold. AI is reshaping the stack that developers build upon. The focus is no longer on token maxing. It is on building agentic applications that leverage the reasoning and influencing power of LLMs on a business's proprietary data. This requires the highest possible retrieval accuracy at the lowest possible cost. That shift plays directly to Elastic's strength, and we have invested accordingly in critical areas. First, we have invested in a highly optimized data store and retrieval for AI. Our goal is for Elasticsearch to be the best store for all data that our customers care about, enabling text, vector and hybrid search across structured and unstructured data, spanning text, vectors, images, audio, video and more. We released Vector DB index mode and auto calibration this quarter giving developers a high-quality vector search experience out of the box with no manual tuning required, one platform with support for every data type AI demands. Second, in precisely accurate context, we continue to be one of the world's most powerful context platforms for AI. This quarter, we brought Jina's multimodal and multilingual semantic search capabilities, including first-party embedding and reranker models to on-premises and air-gapped environments. This extends the power of our first-party models to the world's most sensitive, regulated and security-conscious deployments. Our agent builder harness continues to mature as well, enabling developers to build agents directly on top of data in Elasticsearch. Agent Builder now offers advanced agent observability, monitoring and enhanced human-in-the-loop approval workflows, giving enterprises the control and visibility they need to deploy AI agents with confidence at scale. Our investments are translating directly into competitive wins, a Global 2000 semiconductor company selected Elasticsearch serverless in a 7-figure new logo win to power a personalized AI-driven knowledge search experience for its customers. Elasticsearch will serve as the context layer transforming the company's vast product catalog into real-time grounded AI context. When a customer queries a chip specification, compatibility requirement or part number agent builder returns an accurate answer with per user document level security, ensuring each customer sees only what's relevant to them. In a competitive RFP against pure-play vector databases and other platform players our hybrid semantic retrieval and natively integrated agent capabilities were the decisive differentiator. AI is also changing the arena of observability as organizations build and deploy more agents, it requires more scalable monitoring of the entire application stack at a lower cost. And the speed and scale of AI deployments is requiring more automation for SRE teams to streamline the process of detecting, investigating and remediating issues. We are pushing the frontier in these areas through targeted investments. This quarter, we relaunched our metrics offering. We released columnar mode in Elasticsearch 9.5, now in technical preview. Columnar mode is an entirely new index mode, purpose-built for time series data. It delivers extremely efficient compression, storage and querying of time series in a columnar data structure, pushing storage costs down 20% to approximately 3 bytes per metric sample while still using the same ES|QL query language. With these innovations, we are now an optimized engine for multiple types of data, including documents, vectors, logs, metrics and more. Columnar mode makes the Elastic platform a highly competitive solution for metrics and infrastructure monitoring, an area where we historically have not had a major presence. Additionally, we now support native Prometheus ingestion with PromQL support, simplifying the migration from Prometheus into Elastic. No new tooling or retraining is needed. We are giving teams full visibility across metrics, logs and traces at 1 unified platform, all at a very compelling price compared to incumbent competitors. We also acquired Deductive AI, a leader in the emerging space of AI SRE. Deductive has built a reinforcement learning or RL harness that automates the task of complex investigations. It pairs upstream data like code repositories and Elastic alerts with downstream signals from Slack, PagerDuty and ServiceNow to dynamically construct decision trees as it learns from past and ongoing investigations. It then uses these to drive automated investigations for new incidents based on past learnings. This allows SRE teams to significantly reduce the time to investigate and remediate problems to achieve the goal of an AI-led SRE organization. By integrating Deductive's reasoning capabilities into our Observability platform, we are building a true agentic SRE, one that can autonomously detect, investigate and guide remediation across the full signal stack. This quarter, Gartner recognized Elastic as a leader for the third consecutive year in the Gartner Magic Quadrant for Observability Platforms, reflecting the strength of where we already stand. Illustrating the power of this unified platform approach, a leading global insurance company added Elastic Observability to its existing security deployment in a 7-figure expansion win. The customer had been running a fragmented environment with application logs in Elastic and metrics and traces in another incumbent solution, preventing effective root cause analysis across tens of thousands of annual incidents half attributable to application issues. The deciding factor was Elastic's newly released native Prometheus ingestion and PromQL support, which met their heavily metrics-driven environment where it was. And combined with our migration tooling, enabled full consolidation onto a single OpenTelemetry-first platform without any costly rip and replace. Looking ahead, the ability to apply Elastic AI agents across all signal types to intelligently identify root cause was a key driver of the expansion. In a post-Mythos world, organizations are facing an increasingly challenging landscape, where vulnerabilities are being discovered at an alarming rate and weaponized at machine speed. This requires cyber defenders to detect, investigate and mitigate at speeds well beyond human capacity alone. To bridge this gap, AI-driven automation has become an absolute necessity for cyber defenders. Accordingly, we have invested in several areas to help our customers achieve their end goal of an AI-driven SOC. Attack discovery reached a new milestone this quarter. It now investigates and validates threats autonomously allowing SOC teams to move at machine speed. Attack discovery turns a wall of alerts into a prioritized list of real attacks and moving security teams closer to Alert Zero. Alert Zero is the SOC version of Inbox Zero, a queue worked down to the attacks that actually matter with agents and analysts operating together. This quarter, we were named a leader in the IDC Marketscape for worldwide SIEM and a strong performer in the Forrester Wave for extended detection and response. Forrester specifically recognized that Elastic's strategy envisions an open agentic SOC that will automate operations. Elastic XDR integrates seamlessly with our SIEM and attack discovery capabilities, enabling protection and remediation on infected systems to counter AI scale threats. And on endpoint protection, Elastic Security is the only vendor to achieve 14 consecutive months of 100% detection rates in AV-Comparatives independent testing. Our strength in security is also allowing us to rapidly grow our footprint in the U.S. public sector through the CISA SIEM-as-a-Service offering. This relationship continues to serve as a powerful channel across the U.S. government opening new opportunities. A large U.S. public sector agency chose Elastic Security and Observability to begin unifying its fragmented data estate onto a single platform, replacing disparate SIEM data. Elastic's newly achieved FedRAMP High authorization, unlocked the opportunity and our ability to monitor both on-premises and multi-cloud environments from one managed deployment made us the strongest candidate. Where the agency's previous vendor had stalled on innovation, Elastic's pace of development and LLM-agnostic AI integration gave them a clear path forward for modern threat detection and response. Our efficiency and AI features were key drivers of this win. What is exciting about this customer is that we were able to migrate their very complex data platform from their incumbent solution onto Elastic in under 1 month taking advantage of all of the automated migration tooling that we have built for this purpose. We see the same momentum in the private sector. A global semiconductor manufacturer chose Elastic Security Serverless as its security analytics platform to protect against insider threat and secure its intellectual property using our AI capabilities. The customer intends to move hundreds of dashboards from an incumbent solution into Elastic to leverage our natural language search and analytics capabilities. Now moving away from manual workflows, the customer is adopting our agent capabilities across their full data estate. When competitors offered AI as an add-on, Elastic's fully integrated platform gave the customer exactly what they needed, one product built for the age of AI. All of these innovations, combined with the consistent sales execution are driving rapid growth in AI usage within our customer base. Over 37% of our 100,000-plus ACV customers are now using Elastic for AI, up from approximately 21% a year ago. That is more than 670 high-value customers now using Elastic for AI use cases with 70 net additions quarter-over-quarter in Q1. Our ability to deliver all of this with an open platform across both cloud and self-managed deployments is proving to be an enduring advantage as AI adoption grows across AI natives, enterprises, regulated industries and government agencies around the world. This includes our support for both proprietary models and open models like GLM from Z.ai, our adherence to standards like OpenTelemetry, our ability to support sovereign deployments through our self-managed offering and our partnerships with NVIDIA and Dell around their AI factory and with Google distributed cloud. We entered this fiscal year with 7 successive quarters of strong sales execution and continuing momentum for our platform. Our pace of growth in search and AI and security has continued. And with our most recent innovations in the areas of metrics and AI SRE, we are excited about the prospects of our Observability business. As AI adoption grows across the enterprise, we expect to continue driving acceleration of our business toward our midterm revenue and profitability targets. I also want to take a moment to recognize a board transition. I want to thank Caryn Marooney, who will be stepping off our Board after a long tenure. We are grateful for her partnership and she will continue to be a friend to Elastic. I am pleased to announce that Julia Liuson has been nominated to join our Board. Julia has seen Elastic grow as a leader in the areas of search, AI, observability and security. In her prior role as President of developer tools at Microsoft, she brings a unique perspective around AI and at scale infrastructure development that will be invaluable as we continue to execute on our strategy. I want to thank our customers and partners for their trust, our shareholders for their continued partnership and our employees for their focus and execution. With that, I will turn the call over to Navam.