Good afternoon, and welcome to the Elastic First Quarter Fiscal 2021 Earnings Conference Call. All participants will be in a listen-only mode. [Operator Instructions] After today's presentation, there will be an opportunity to ask questions. [Operator Instructions] Please note this event is being recorded. I would now like to turn the conference over to Anthony Luscri, Vice President of Investor Relations. Please go ahead.

Thank you. Good afternoon and thank you for joining us on today's conference call to discuss Elastic's first quarter fiscal 2021 financial results. On the call, we have Shay Banon, Founder and Chief Executive Officer; and Janesh Moorjani, Chief Financial Officer. Following their prepared remarks, we will take questions. Our press release was issued today after the close of market and is posted on our Web site. Slides which accompany this webcast can be viewed in conjunction with live remarks, and can also be downloaded at the conclusion of the webcast on the Elastic Investor Relations Web site ir.elastic.co. Our discussion will include forward-looking statements which may include predictions, estimates, our expectations regarding the impact of the COVID-19 pandemic and other information. These forward-looking statements are based on factors currently known to us speak only as of the date of this call and are subject to risks and uncertainties that could cause actual results to differ materially. We disclaim any obligation to update or revise these forward-looking statements. Please refer to the risks and uncertainties included in the press release that we issued earlier today and those more fully described in our filings with the Securities and Exchange Commission. We will discuss certain non-GAAP financial measures. Disclosures regarding these non-GAAP financial measures, including reconciliations with the most comparable GAAP measures can be found in the press release and slides. The webcast replay of this call will be available for the next 60 days on our company Web site under the Investor Relations' link. Our second quarter fiscal 2021 quiet period begins at the close of business Friday, October 16, 2020. We'd also like to inform you that we will be virtually participating in the Citi 2020 Global Technology Conference on September 9 and the Jefferies 2020 Software Conference on September 14. Also, we are finalizing the details of our Inaugural Virtual Analyst Meeting on October 14, and you can expect more specifics in the next few weeks. With that, I'll turn it over to Shai.

Thank you, Anthony. I'm happy to be here with all of you today. I'd like to share some highlights from our Q1 results with you. Before I do, I want to say that I hope everyone is staying safe and healthy during these uncertain times. I'm proud to report that we started the new fiscal year of strong, maintaining resilience despite COVID-19, and we believe we're well-positioned for the future. In Q1, revenue grew 44% year-over-year, we ended the quarter with more than 12,100 subscription customers, including over 630 with ACV of more than $100,000, and we maintained our net expansion rates of over 130%. I'd like to thank our community of customers, partners, users, and employees who made this possible. During the quarter, as we anticipated, there were some headwinds and some tailwinds. The handlings were causing disruptions, softness in sectors such as hospitality and transportation, and some customers taking longer to review transactions, resulting in slightly longer sales cycles. Despite this, our sales team continued to deliver for our customers in our business. We also experienced some tailwinds due to COVID from the changes to the overall business environment and spending priorities as well as increased demand across some sectors. For example, U.S. online marketplace for beverage delivery operating across 60 markets adopted Elastic Cloud to power their application search. Our ease of use and scalability allowed them to reduce operational costs, and meet double the demand from their customers. Our solutions are also aligned with customer priorities in this environment. For example, increased online interactions place greater load on mission-critical systems, which increased the need for observability. The U.S. healthcare industry has seen an over 30 times increase in Telehealth appointments compared to pre-COVID appointments. As such, one of our customers, a leading managed healthcare customer has…

Thanks, Shay. Q1 was another great quarter for Elastic. We once again delivered strong performance on all our key growth and profitability metrics. Before I get into the results for the quarter, I'll provide a brief update on how COVID-19 is impacting our business. The demand environment has been generally paying out as we expected. On the one hand, we are seeing strong secular market trends playing in our favor as customers increasingly shift their spending priorities to digital transformation efforts and distributed business models, and our solutions, and Enterprise Search, observability and security are well-aligned with their priorities. Shay provided many examples of this. On the other hand, customers are also responding to the broader macro conditions, adapting their businesses, and scrutinizing or reducing their spending against the backdrop of sharp reduction in overall economic activity. As we expected, sales cycles have been lengthening, we see that in both new and renewal business, our customers scrutinize spending more carefully and deal through the higher levels of approvals and support. Despite the mixed environment, I am pleased that we executed very well to deliver strong results yet again. We remain confident in our strategy, our [technical difficulty] differentiated product portfolio, our sales execution, and in our outlook for the full fiscal year, which I'll discuss when I cover guidance shortly. Moving to the results in the quarter, total revenue for the first quarter was $128.9 million growing 44% year-over-year, as reported or 45% on a constant currency basis. 44% of our revenue came from outside the United States. We continue to view this geographic distribution as a long-term strength of our business model. Subscription revenue totaled $121.3 million, comprising 94% of total revenue. The strength in subscription revenue growth demonstrates our continued success in addressing customer's needs across Enterprise Search…

We will now begin the question-and-answer session. [Operator Instructions] And our first question will come from Brent Thill of Jefferies. Please go ahead.

Thanks, Shay. You are the second company tonight to talk about lengthening sales cycles and some unevenness. Obviously, many of us sort of expect this, but I guess just give us a sense, is this just the initial kind of turbulence coming off of customers that came back in, or you are now settling into a new norm, or is there something new that settling into the sales motion that maybe you haven't seen since COVID kicked-off? If you could start there, that would be great.

Yes, of course. Hi, Brent, thanks for the question. It's a good one. It's not something new that we specifically for this quarter that we saw once the pandemic hit, we started to see customers scrutinizing their span, we mentioned it in the previous quarter as well, and I like to equate it to, if we have a deal that we need to close, maybe there's another layer of approvals that we need to go through. This just causes a natural extension of the sales cycle. Generally, if I take a step back, the three solutions that we are focused on: enterprise search, observability and security, they resonate really well with our customer base, and they hit the spot and align with their spending both in the short-term in the context of the pandemic, e-commerce is a great example of that, for example, but also in the long-term, especially when you couple that together with our free and open distribution model, that tends to do well in such challenging environments. So, yes, I mean the sales cycles are slightly longer, but nothing to be alarmed by, and we are still seeing the demand that we saw before when it comes to our software and our products.

And just a quick follow-up, you call out federal as a source of strength in the quarter, can you just maybe comment about what you are seeing in the federal side and the durability of that growth going forward?

Yes, of course. First of all, the Federal spaces always led when it comes to using us in the context of the security use cases. I mentioned in a few calls before that, we are being used even before we actually double down on security use cases for nation level defense, just thanks to our core capabilities of providing extremely fast results over large volumes of data, and as you can imagine a threat hunter needing to go and deal with the threat needs to have that level of interactivity, and we've been delivering on that to our customers and they're actually very, very excited with our very extreme progress, if you will, within the security markets when it comes to simplifying ease of use and prepackaged solutions, and that's continued to reflect itself over the last few quarters, including this quarter. So, we managed to sign a good deal at least that extends the previous one that that deals exactly with that context.

Thank you.

Our next question comes from Tyler Radke of Citi. Please go ahead.

Hey, thanks and good afternoon, Janesh and Shay. First question I had was for you, Janesh, and I think last quarter you told us that we should expect some headwinds on calculated billings in the first-half, and I think clearly looking at the numbers this quarter, overall billings growth was pretty consistent with what you did in the full-year for FY'20, and short-term billings growth was really strong, you know, up in kind of the 60s percent growth year-over-year. So, I guess, is there something we're missing in billings that maybe was a one-time nature, because it seems like we're not really seeing those headwinds play out, and I guess I'm just curious if you do expect something to play out in Q2 that maybe we should be aware of? Thank you.

Hey, Tyler thanks for the question. So, to recap, I think the trends that we said we were likely to experience in Q1, that's exactly how the quarter played out, and we've talked about some of the COVID headwinds and some of the more structural secular tailwinds playing in our favor from the standpoint of market dynamics. So, that all played out as we expected. In terms of the billings growth, I guess the only thing I'd point out is the things that I mentioned my prepared remarks already, where we had the benefit of approximately $5 million in long-term deferred from customer that wanted to pay us for an entire multiyear value transaction upfront. So, that's probably the one thing that I would call out as being a little bit different. We have some of those every quarter and there's always some invoicing and bookings differences, but this one was a bit more sizable. So, that's the one thing that probably highlights there, but overall, it was a pretty solid quarter for us, and we're quite pleased with the way the team executed.

Great, and a follow-up, just I wanted to talk on the appointment to the new Head of Sales, bringing in Appleby, kind of just curious on how you are thinking about potential disruption. I know that the Interim Head of Sales seem to be doing a pretty good job, but just kind of curious as you think about planning purposes for the rest of the year, if there's any type of territory realignments, or any changes that we should be thinking about, that's maybe leading a little bit more conservatism as you think about the guide?

Yes, I can think that. So, first of all very, very excited to have Paul joining us, I spend many hours with him both on video and mask-to-mask, and I'm super excited of having him join our company. As I mentioned before, we're looking for someone that can come in and get us and build the next set of foundations as we look forward to scaling the company to a billion dollars in revenue and above. So, it's not about something tactically that we're being challenged with. We have a very strong team, and very strong leadership team in Justin Hoffman and the rest of the leaders that we have in the field, but we're looking to have someone come in and slowly start to build the next set of foundations for our next phase of growth, someone that has seen the level of scale that we all know we're going through as a company. So, I don't expect any short-term disruptions in the go-to-market motion, or the fields at any field aspects. I just expand continuous additions and iterations and evolution towards a continuously scalable model.

And Tyler to sort of close that off with the question on the guide, you know as Shay talked about operationally we're not expecting any disruption. In fact, Paul will be additive to the team and helpful in many ways, but we're not factoring any particular disruption from the standpoint of the guide and how we are modeling. The broad framework I use for the guidance is similar to what we've done previously with since Q1 played out according to that framework we stay consistent with that approach.

Thank you.

Our next question comes from Raimo Lenschow of Barclays. Please go ahead.

Hey, congrats from me as well. Shay like can we talk a little bit about the big growth product announcement we saw this quarter, I mean clearly bringing everything together under the one [technical difficulty] umbrella should help you really nicely, and that's where the market seems to be going like, talk me through how much of that is kind of real already versus kind of something that where the product will evolve into the future, and how much is that kind of already kind of in terms of in the market and with your customers as an understanding?

Yes, of course. First of all, in the context of observability, we've been investing heavily in trying to realize the vision of observability, where logs, application logs, infrastructure monitoring, or metrics and APM data, application performance monitoring is actually they're actually just different facets or features of a single holistic product, and we've done I think the hardest part, which is over the years, which is putting all that data in a single place and exposing it through a single UI experience to our user base, and now we're basically continuously investing and adding more and more features to catch-up on areas that we were less mature on like APM. I feel very good at where we are, significant portions of the customers that I mentioned on the call adopted us, not only for logging, but also for APM, which makes me extremely happy about the maturity of the APM product and our progress in that area. I feel very good about where we're standing when it comes to observability, but we also have, like always like anything with a product ways to improve and ways to make our users life even more simpler and pre-packaged. We announced in our 79 release, a single unified agent, it's in preview release or better release, the goal is continuously invest in this extreme simplification of single agent to install and then one click onboarding of datasets, and I'm super excited about the fact that we're actually using that as a power play with our security solution where we folded our endpoint security technology into the Elastic Stack with the first milestone of delivering malware protection as part of the single agent technology. So, both aspects of security and observability, I'm happy where we stand and the progress that we made to it and the fact that we have ahead of us.

Okay, perfect. Thank you. And then one quick follow-up for Janesh, a lot of the other calls from software vendors talked about like linearity in the quarter or maybe Shay can kind of answer that as well like what did you see in terms of progression like the comments around kind of customers being cautious on delaying deals, et cetera. Have you seen like a change in terms of what happened April May versus maybe June, July, like could you talk to that a little bit? Thank you.

Yes, happy to Raimo, so as we said in the prior call, as we entered the month of May, we saw continued momentum in top of funnel activity in the month of May, and I'd say that trend broadly continued over the course of the quarter, but also for us, May is usually a slower month, because it's the first month of the fiscal year, and so, given that it's typically slower, we expected the quarter to start to play out that way and then expected to experience some of these billings related headwinds associated with COVID-19. So, broadly, that's how the quarter played out. In terms of other trends within the quarter and that's how the business actually closed, there was a little bit of variation, but I would just attribute that to the typical deal dynamics that you see when you have large transactions, and they might move by a few weeks here or there. So, I'd attribute that generally to timing of larger deals as we close business. We also have the benefit of strong Fed business in the quarter as we talked about already, but overall, that's how I would say the quarter played out and the team did really well in executing in a pretty difficult environment out there.

Perfect, congrats. Thank you.

Thank you.

Our next question comes from Matt Hedberg of RBC Capital Markets. Please go ahead.

Great, guys. Thanks for taking my questions. You guys touched about in the prepared remarks in terms of geographic performance, it sounds like the U.S. and fed was particularly strong, and I wonder we can talk a little bit more detail about when geographies start to open up. Are you are you seeing Green Shoots have improvement in buying behaviors and just kind of how you think about that progressing across various geographies?

Yes, it's a great question, Matt, it's consistent with what we experience over the course of the quarter. At the end of the day, some of the headwinds that we see associated with COVID-19 are just related to the physical aspects of COVID-19 with things like lockdowns and so forth and others are more budget specific in terms of how customers scrutinize their spending. So we clearly see some of that. Broadly speaking, I'd say within the U.S., we are actually quite pleased overall on the Fed business SMB was also resilient, despite the pandemic, and broadly as the trends play in our favor over the long haul, I think those, those COVID-19 related headwinds will eventually lift, but in the near-term we do see a similar trend, and as I think about our own business as well as we follow, things like office opening patterns and so forth, you do see a little bit of a change in how people get to work and how they start to work again, so there is a little bit of correlation there, and that's what we saw.

That's great. And then maybe over the last 90 days we've heard some noise from some competitors about changing pricing, and then, some infrastructure capacity, and I'm wondering, are you seeing any impact from some of those things when talking to customers or are you sort of extracted from some of those considerations as discussions?

I can take that. We haven't seen any impact, not recently in this quarter or quarters before. I think the thing that resonates really well with our customer base is that when we deliver them on the value of our three solutions of Enterprise Search observability and security. They get all of that packaged into a single technology stack, under a single, unified pricing model, and we've done that since we started since day one of Elastic and it's basically that's resonating with our customer base. We deeply believe in this unified pricing model. We are a search company, that looks at data and want to make it useful to our user base and that's through the power of search, and we've always looked at our packaging and pricing through that lens and everything else that is built on top of it has in terms of idea and value, but it's a free package aspects around how you think that data and make it useful within the organization.

Thanks. I was just going to add that our sales team has also been pretty disciplined about discounting and field sizes also stayed consistent with what we've experienced before.

Thanks, Janesh.

Our next question comes from Kash Rangan of Bank of America. Please go ahead.

Hi, thank you very much. Is this complex mix of McWhorter having come in, better than expected your guidance, better than expected, yet you talked about delays et cetera. So how am I do net it all out? Is it is that I mean, I need this in a very funny way? Isn't that you're embarrassed that your results are so good relative everything that's going on world and so you have to give those caveats out business that you actually managed in the past three months to learn how to operate in the most difficult environments, and as a result of that experience you've come out better, and so you have a forecast that, that feels good to you, feels okay, and that the steel volatility and push outs. You have gotten accustomed to it and so therefore, you've got the right coverage ratio, and therefore you feel good about it or knitted all out between that extremes to this extreme, is there still some uncertainty out there that that worries you?

Yes, Kash, let's say it's more of a latter. We'll never be embarrassed to take credit for strong performance, especially when the team has worked so hard to deliver well in this environment. One of the core tenets of our culture, our source code as we call it, is that we are humble and ambitious at the same time, and so, maybe that's what you're seeing come through here, but obviously it was a stellar Q1 from our perspective, and then, in terms of just thinking ahead, obviously under guidance that we raised by more than what we beat, but we're just calling, what we see out there in the market, right that we do see these ins and outs where you've got on the one hand, COVID-19 headwinds on the other hand, you've got a secular shift that's playing in our favor and, and it just depends on how those balance out over the course of the next few quarters here. So that's all we're indicating, nothing deeper than that.

That's totally meant as a complement by the way, and Shay, as you simplified the suite and are there any data points anecdotes to suggest that the suite strategy is playing out as evidenced by maybe million dollar plus deals where customers are not using you just for search, but for APM and security. Are you starting to see more evidence of as you put the convergence of buying centers into big suites or suite purchases? Thank you.

Yes, definitely the simplification of into three concrete solutions has helped especially when we go and talk to our customers and they can go and decide if they want to peel the onion if you will, and see all the features that are within each and every one of them, and even by the way between the three of them we just released our major milestone in a preview release of our single agent, and now, literally, endpoint protection is a click away for all of our observability users, which is extremely exciting for me and being able to push the boundaries even across our existing solutions. I mentioned also that many of the customers that I mentioned in the context of observability are ones that adopted us not only because of logging, but now also thanks to APM. So to me like that shows the maturity of the features within the observability solution that we have, because you still need to be able to deliver on all of that, whether you end up bucketing it into three solutions or seven. So that excites me, and definitely when I talk to customers, and I just came off an ABC today with one of our major customers that we have, and they're super excited about the vision that we're heading that we're winning when it comes to our observability solution and they're even more excited about the ability to fall security into the same team and the same efforts.

Got it. Thanks so much. Congrats again.

Thanks, Kash.

Our next question comes from Mark Murphy of JPMorgan. Please go ahead.

Hi, guys. Congrats on the quarter. This is Benjamin filling in for Mark. Thanks for taking the questions. Firstly, Shay, I noticed the last disclosure in the 10-K, you've kind of showed that the number of patents that you filed and was issued in U.S. kind of [technical difficulty] kind of doubled year-over-year seems like. Could talk about maybe which solutions are those mainly focused on across search, observability, and security, and anything to call out that could further increase your amount?

Yes, of course, so like any company that matures and it's in process of evolving, we started to file patents for existing technology that we think it's unique for us as another way of to protect our IP, which we care a lot about as you know. I won't necessarily call out specifically a specific solution. They're actually well balanced across the three solutions and a big part of them actually goes through our single technology stack that tends to have features that go across all of the solutions, and that's another area that we end up patenting. So there isn't any specific density of patents if you will in one area versus another.

Understood, okay, and Janesh, can you talk about the expansion rate, I think, you mentioned something around it's slowed a bit, is there a way to quantify? Is that three, four or five points? Did gross renewal rate or churn, how did that do during this quarter?

Yes, Benjamin, so in terms of the net expansion rate and the change we saw that, I'd say it was just a few percentage points, but we did want to flag that for you, and then in terms of churn, look, Q1 was a good quarter for us, right. We're pleased that customers continue to see significant value in everything that we offer around our solutions and update features. The lengthening sale cycles, as we said earlier, apply to both new and renewals. So, deals can sometimes close after the due date for the renewal, but we've always had some of that dynamic. So we didn't see any big shift in the overall churn rate. They've not changed meaningfully, and I'd say our gross renewal rates overall were consistent with what we've seen in Q4. So we're pretty solid on that front.

Awesome, thank you so much.

Our next question comes from Ittai Kidron of Oppenheimer. Please go ahead.

Thanks. Hi, guys. Congrats on great quarter. A couple from me, one for you, Shay, on the product side, there's a lot going on. So, first of all, congrats on that front, I don't know how you manage it all that stuff, but thinking about Endgame and specifically the adoption, can you talk a little bit more about transition of customers from standard gold and platinum into enterprise? If I remember correctly, a lot of the Endgame features are more focused on the enterprise side of the equation. How's that help in that transition? And then also, if you can comment about the workplace search, that was a great announcement last quarter. What has been the feedback from customers on that front? And I have a follow up.

Yes, of course, Ittai, I'm happy to take that. So, first of all, when it comes to Endgame, we took the old Endgame platform and provided it to our existing Endgame customers that need to renew, and a very selected few customers, new customers in the country that need endpoint security and their need was in high demand, but we actually put a significant portion of our investment into folding endpoint security into the stack and that's our focus and that's where we want to get our customers and our users to adopt us through. We just released the first milestone of it, it's in beta. It only has the malware protection out of the many other protections that the existing Endgame solution has. So I don't expect customers to now move and mass to -- or outside customers move and mass that need endpoint protection to our stack, but the good thing is that we set the rails, and now, the foundations are there and we're going to execute strongly to add all the various protections that we have, some of them will be in paid tiers, as you say, under the enterprise subscription in order to be able to provide the full and holistic endpoint security as part of our technology stack. When it comes to workplace search, it's still very early. This last release of seven nine is when we ended up managing to create our free distribution tier for workplace search, which is part of our typical go-to-market when it comes to providing low barrier, zero gateway adoption when someone wants to download and run the software themselves in self-managed way, and I would say that we're really, really early in the innings that we have. We have a selected connectors and functionality, and as you see, and as you mentioned, the team is executed extremely fast in adding more and more and more; early responses. Our users really love the experience. The one that resonates really well with me is our ability to take a consumer mindset into something that was considered to be a more archaic enterprise search product in use case, which makes me very encouraged about the future. Now, it's a question of execution, adding more connectors and adding more features to provide the breadth of connectivity that our users want and expect when it comes to workplace search.

Got it, and then, Janesh, you've talked about the lengthening of sales cycles, which is understandable. I guess, maybe you can comment on it from a linear progression for the quarter. I mean, was it fairly consistently longer for the quarter, or as you went sort of months it somewhat improved, and maybe you could also talk about how others pipeline look like end of quarter versus third quarter.

Yes, happy to Ittai. So, I think, what we saw was a little bit of variation across the quarter. So if I think about it into components, as I mentioned earlier, pipeline momentum continued with all top of funnel activities continuing strong in the month of May, and those continued over the course of Q1, and then as I think about how the business closed, obviously, May is usually a slower month for us, as I mentioned earlier, because it's the first month for our fiscal year, and then we saw some variation just based on the timing of transactions and how things may have closed, but I'd say that the general tone was consistent through the course of the quarter, and then with respect to pipeline, again, the top of funnel activities that that we saw in Q1 have continued and I think we're quite pleased with the momentum that we're seeing there. It's just a question of how long that takes to now convert into business with longer sales cycles.

Very good. Good luck guys.

Thank you.

Our next question will come from Andy Nowinski of D.A. Davidson. Please go ahead.

Hi, thanks for taking the question. This is Hannah on for Andy. We've heard positive data points in the channel on data [lake] [ph], and specifically Elastic being deployed, and then as a result have you seen improvement in win rates versus Splunk?

I can take that. This is Shay. Great question, when it comes to generally using as a data lake, we see users using us definitely in this context, whether that's as Greenfield implementation or whether that's again Splunk or Hadoop or other solutions. If you take a few steps back and look at all the information that is being generated by endpoints, by hosts or servers, they end up being aggregated into a centralized location and need to be searched, and then in very simplistic terms we're the best search engine out there. When it comes to specifically seeing higher win rates against Splunk, we haven't seen a major shift one way or another. We like the fact that when we are up against Splunk, typically we're already being used, thanks to our free and open distribution model, sometimes side by side as data streams move from Splunk to Elastic, and over time, we expect to see more and more. We believe in our products. We believe in our vision when it comes to observability and security, and we think that we provide a holistic single SKU, single technology stack expanded studies that is one of the leading ones in the market.

Great, that's very helpful. Thank you. And just one follow-up, on the observability side, we heard from Datadog that large public cloud user customers optimize usage during the May-June period with their assumption in July, just curious if you saw any dynamics similar to this play out at your customers?

We haven't necessarily saw the specific dynamics that Datadog mentioned. As we mentioned, there's another level of scrutiny that our customers provide when it comes to closing deals and [lessening] [ph] sales cycles, but at the same time, we do have tailwinds with increased usage and increased adoption for mission-critical systems that are deployed, whether it's on the Cloud or on-prem. So, we haven't seen that specific dynamic play out.

Great, thank you.

Of course.

This concludes our question-and-answer session. I would like to turn the conference back over to Shay Banon for any closing remarks.

Thank you for joining us today. We are pleased with our first quarter results and remain focused on our long-term opportunity. We look forward to sharing more with you at our Inaugural Analyst Meeting later this quarter.

The conference has now concluded. Thank you for attending today's presentation and you may now disconnect.