Shay Banon
Analyst · Goldman Sachs. Please go ahead
Thank you, Anthony. It’s good to be here today and have everyone listening in on our first earnings call as a public company. I would like to start by taking a moment to thank our wonderful community of users, customers, developers, partners, investors and our employees and their families for contributing to our success. Q2 was a special quarter on many fronts, but ringing the bell on the New York Stock Exchange on October 5th was a very special moment for us. While it was a truly remarkable day, it was only one day in a long-term journey and there is much more to tell with our story. With that in mind, I'm pleased to share some high-level results from our very strong second quarter. In Q2, revenue grew 72% year-over-year to $63.6 million. We had more than 6,300 subscription customers at the end of the quarter, including over 340 with annual contract value of more than $100,000, and our Net Expansion Rate was over 130%, which we've maintained for eight quarters in a row now. Before Janesh gets into the details of financial performance, I would like to provide an overview of our business for those who are new or less familiar with Elastic. I will also highlight some recent product announcements and customer wins. Elastic is a search company. We believe search is foundational for a wide variety of experiences and use cases. You may not realize it but you probably use Elastic every day. When you catch a ride on Uber, we are the engine that matches the driver with you; when you look for groceries on Instacart, Elastic provides you with relevant results and recommendations; when someone swipes left or right on Tinder, Elastic gives powers finding a match you might like and who might like them back. Now, all of these experiences I just described need to be monitored, checked and observed. Elastic powers that to you. So, customers like Tinder and Barclays take their infrastructure logs or remote server metrics and put them into Elastic to understand what's working and what's not, both on the technology side and on the business side. And if you think about it, it doesn't take much to go from analyzing machine data to analyzing security events. So, a customer like Indiana University can build their cybersecurity operations on top of Elastic in order to protect thousands of devices and critical data. Everything I just talked about is search. So, what is about our search technology that makes us different? Three things: speed; scale; relevance. If something isn't fast, that's a problem. Users won’t wait minute for results to appear on sites like Wikipedia. Why should they wait for any other use case. If something takes more than a second, we cringe inside. It's all about having a discussion with your data, not running aquarium stepping away to make coffee only to come back and forget what questions you asked in the first place. At the same time, you need to have these fast experience at scale. So, going from one laptop to thousands of machines, you should all still operate the same. And it’s not acceptable to be fast and scalable and then return lousy results. So, relevance is critical here. These three elements, speed; scale; relevance, they are the core of the Elastic Stack. Now, at the heart of the stack is the Elasticsearch. It’s what stores, searchers and analyzes data, structured or unstructured, and it’s what everything gets built around. Beats and Logstash are ways to ingest data into Elasticsearch from many sources, and Kibana is how you visualize data in Elasticsearch. We also build solutions that are vertically integrated into our stack. They include app search, site search and enterprise search; logging, metrics and APM; business analytics and security analytics. You can think of solutions, as ways we've made it easier for users to get started with our software to address a particular use case. For example, today with our logging solution, you can start analyzing log files or add search to your website with our faster service in a matter of minutes. We also give users the flexibility to deploy our software the way they want. For our self-managed offerings, they download the software and then manages themselves on-prem in a public cloud or private cloud or even in hybrid environments. We also provide a hosted service, Elastic Cloud, which is our family of SaaS offerings and it includes our Elasticsearch Service, Elastic Site Search Service and Elastic App Search Service. We’ve also found that as customers grow their self-managed Elastic deployments and scale to many and many clusters, they want to enjoy a SaaS like experience to centrally provision, manage and monitor our products. Elastic Cloud Enterprise or ECE lets some do that. It’s a paid proprietary product that customers download and run in the environment of their choice. As we consider our market opportunity, we believe that it expands for current use cases and also as our technology deployed towards new use cases. For example, when we founded Elastic, many of our users took our products and applied them to solve use cases like apps search and enterprise search. And as we stated previously, this space had a total addressable market of $3 billion back in 2012. As our users deployed our products to power new used cases and we expanded our offerings, our TAM has grown to $45 billion in 2018. I will also take a minute to talk about our business model. It starts with our distribution model. We have an open source approach to distributing our software, which allows rapid adoption and innovation for our millions of users with little investment. And what this means is that users have an opportunity to experience the value of our products long before they ever speak to a salesperson. And by the time they do, it’s a warm customer value-driven conversation. We have a sense of who they are, what their projects look like, and what they are hoping to accomplish with our products. Our business model is based on a combination of open source and proprietary software that we make available to paid subscription, which also includes support. Some of our proprietary features like monitoring and Canvas are free, and some proprietary features like machine learning and security are paid. It’s also important to note that we do not build a separate enterprise grade version of an original open source projects like some companies do. Instead, we develop and test one codebase that we control. This allows us to guide and direct our product to meet the needs of our users more efficiently. So, it’s this combination of free and paid offerings alongside our open source solution and distribution model that has really allowed us to build powerful, user-driven, commercial business model on top of open source. As I reflect on customers and product activities over the past several months, I’ll start by saying that we travelled a lot, specifically for Elastic{ON} Tour events to engage with our community of users, customers and partners. These events are designed to deliver training and helpful content to our users that cover recent product developments. We went to 11 cities including Melbourne, Sydney, Boston, Chicago, Toronto, Minneapolis, Denver, Washington D.C., Stockholm, Frankfurt, and Santa Clara. We’re in our fourth year of hosting these events and we are humbled by their popularity. A few weeks back, I attended the Washington D.C. tour event. It attracted over 800 people. And I was amazed to see how many -- so many users building their future on top of us. As you might imagine, security is an important topic in the public sector. For many years, we’ve invested in creating really powerful security features, ranging from basic authentication and encryption to granular access control at the document, field and attribute levels. And at this D.C., event I noticed there was a lot of discussion around new security features we released in this quarter. This included support for running Elastic and FIPS 140-2 mode, which is critical to defense space, and Kerberos authentication, which has broader applicability to not only government audience but also to larger enterprises across the world. Take a company like Liberty Global, one of the largest telecom companies in the world, they became our customers, thanks to our advanced security features that I just mentioned, as well as our world-class support and additional commercial features. They are using us to analyze their log data, monitor systems, and investigate intrusion events. They expanded their usage with us in the second quarter, because of the further rollout and innovation of their next generation platform called Horizon 4. It was also amazing to see the positive reaction at our tour events to the pre-release of our cross-cluster replication faithful feature, which was in our 6.5 release a few weeks ago. This feature is important for fast searches and data locality. It is also important for high availability and disaster recovery. So, we’re excited to offer this robust and highly requested feature that would support search and replication across multiple public and private environments, including hybrid clouds. Another highly requested feature we released is Kibana spaces. When users adopt Elastic and probably ingesting data, one of the first things they do is create a handful of visualization and dashboards. And that handful often grows to be hundreds or even thousands very quickly. And we saw that users needed a better way to organize their visualizations into defined workspaces. One for the marketing team, another for DevOps, another for finances and so on. Kibana spaces makes this possible by allowing users to segment and secure Kibana for different audiences and used cases. Now, speaking of different audiences, I’m particularly excited about the preview release of another Kibana beneficial that we call Canvas. We are inspired by the fact that our users are proud to display their data. And we took this to heart and spent the last year working on Canvas to give users a personal way to display living dashboards that are not just pleasant to use but also pleasant to look at. It's been fascinating to see the adoption of Kibana in the places you'd expect, like a network or security operations center but over time we’ve seen it in less expectations, like office entrances and executive board rooms. To give an example, Brazil's Ministry of Health renewed their business with us in Q2 through one of our partners. They have Kibana dashboards permanent display in the Health Minister office. They show real-time health spending and service quality information that is aggregated from 400 data basis in systems. This is awesome. I'm excited about how easy it would be for them to deploy Kibana spaces and Canvas to further share and visualize information across the organization. Hopefully when I visited Brazil next year for our tour, I will see them both in action. In the logging and metric use cases, we’re continuing to execute well and are seeing strong momentum. Oracle’s cloud native engineering team selected Elastic software to help accelerate development and operations of common cloud services running in Oracle cloud infrastructure to support multiple SaaS applications. Elastic’s product allow for rapid collection, presentation and analysis of logs and key performance indicators. We’ve also doubled down on making it even easier for people to implement Elastic for the logging and metrics use cases. Recently, we provided two new user interfaces that provide curated experiences for logging and monitoring, various aspects of infrastructure, so things like servers, Kubernetes pods, Docker containers and services. We have also provided easier ways for users to ship data from more data sources like serverless applications and cloud services, and efficiently summarized data to save on space with roll up support in Kibana. So, as I talk about these features, I think about how they could streamline logging and metrics for customer’s like the car2go group, one of the largest car sharing companies in the world and a subsidiary of Daimler AG. They use Elastic to do things like monitor car connectivity and detect fraud, finalizing logs and metrics from Kubernetes and Docker, payment services as well as physical and virtual machines. In the second quarter, we renewed and extended with them, and I look forward to them getting started with our new logging and metrics UIs. Related to this is APM, which is another area where we’re continuing to invest by enabling our loving users to simply add APM data into their work flows. And I’m happy to share we recently integrated machine learning into APM and we lead support for additional programming languages like Java and Go. We also previously distributed interesting feature that lets user observe how application requests flow through services. We also had exciting development in our SaaS business this past quarter. We enabled a major feature on our Elasticsearch service that gives users more freedom and control over how they deploy our product. We’ve made it easy for users to deploy custom topologies like hot warm architectures, which is especially useful for logging use cases. What this means is, users can separate their department into hot and warm data nodes so they can query recent data quickly while retaining all the data for longer periods of time without breaking the bank. For example, the wireless sound system company Sonos is a new logging customer of ours that’s analyzing some device diagnostics and player telemetry. They chose our hosted Elasticsearch Service offering because of these features and upcoming developments that only we can provide. It's worth pausing to remind everyone that we are the only offering that provides features like Canvas, roll-ups, logs and infrastructure UI and many others that I mentioned earlier, no one else does. This is also true for the custom topologies feature, I just talked about. We are the only hosted Elasticsearch offering that provides this flexibility. I'm particularly excited about this feature because it allows our users to more efficiently run our products and manage costs. It also makes it easier for users to adopt our service or move self-managed workloads to a SaaS environment if they want. We also change and enhance our SaaS pricing model in order to reflect this flexibility. Now, all of these SaaS features I've just mentioned, we've also made them available in our 2.0 release of ECE. The new release makes the complexity of managing multiple Elastic Stack environments simpler, with many new features such as host tagging, customizable deployment templates including hot-warm architecture, automated index duration and more. For instance, we expanded our relationship with one of the largest U.S. broadband providers. A few years ago, they started out with a few nodes of open source and then grew to become a gold subscription customer. As of Q2, they are an enterprise subscription customer using ECE 2.0. The Company uses ECE for logging use case, ingesting 15 terabytes of machine generated data per day, over 200,000 events per second, providing real time visibility into everything occurring in their content delivery network. We believe this is a great validation of the value of our ECE products as well as our business model. As you can tell, we saw a strong momentum with our products and customers in Q2. Beyond the many customer stories I just highlighted, we saw a number of other notable wins. We also continued to invest heavily in all parts of the business, growing our engineering team, expanding our marketing reach and our sales coverage and investing internally for scale. I'll close by saying that we are very pleased with our Q2 results. With the continued strong demand across our business, we are uniquely positioned to capture that tremendous opportunity in front of us and we are pursuing it aggressively. With that, I’ll hand it off to Janesh to talk about our financial results in detail. Janesh?