Mark Casale
Analyst · Bank of America. Please go ahead, your line is open
That's a good question. I wouldn't say we have something up our sleeve every year. I mean, it's a long-term business. I don't want to hold out hope that we're going to innovate something new. I would say longer-term. In the longer-term take a step back, and this is kind of how we think about it, the core business we believe continues to drive really good returns. And we can get caught up in the unit economics. They as good as they were a few years ago? No, they are not, the pricing is going down significantly. So it's not -- they're not as good as they were, there are still pretty good. And you have to balance that with -- the market has been a lot bigger. So, the general cash flow that's coming out of our business now is quite large, and you're talking about really 80% operating margins, $700 million of operating cash flow. That's pretty good. You can talk about it in basis points, but -- or you could talk about it in cash. And we -- so we like the business. We also think -- again; we do believe housing is still relatively strong. Again, in the longer-term, let's take three to five-years. The core demand around millennials is still there. You've done the work before, you've seen it. You have $4 to $5 million new potential homeowners coming online over the next four plus years. That's pretty good. So we think the intrinsic or core demand will continue. That will ebb and flow a little bit, right? If rates go up, that will cause those homebuyers to pause. We saw that a lot in the fourth quarter of 2018. I think you'll see it again, especially if rates go over four. But keep in mind in 2018, we were talking about rates going to five. So it's all relative. But I think longer-term, the core demand is there. Another thing that's probably not that well appreciated is just how where our book is situated. You have 75% of the book that was originated in the last two years with an average rate of just a little bit above 3%. I think the other 25% is before that and the rate there is kind of north of four. If you do get the spike in rates, which, again, is going to hurt new originations, mostly refinance versus core purchase demand, I think you have a chance for the book to extend, which I think is underappreciated. So when you think of that and then just -- and again, in terms of the core business, again, that's part of the reason, put this all in context for investors. Chris moved over to be the head of the mortgage insurance business. And a lot of Chris ' focus is just going to continue to focus on those -- every individual item around those unit economics, right? We talk about -- that's how we think about it. So if you think about premium and losses, that net underwriting income, that's really EssentEDGE, and we're going to continue to try to improve EssentEDGE. I alluded to it earlier, I think one of our goals this year is to improve it around severity and to start modeling out HPA impacts in a much more granular level than we have today. Again, that's -- those are signs for improvement. The other thing we're -- we'll be able to do or are working on is levering EDGE for other parts of the business. So to use some of that information to improve our underwriting or to actually make our underwriting more efficient, we've made investments in technology around customer service, a lot of what we call self-service, right? So it's easier for a customer to get into our system and get their answer versus they call their account manager, who calls our call center, who gives the answer. I mean, that's how it was done. And if you think about just how employees are right, every employee is a consumer. And the consumer has -- and the ease-of-use of the consumer outside of work with iPhones and iPads is so much more streamline. They want to come in the world and have the same experience. I think we have that in mind, and we're going to try to do that experience because ease-of-use is a big deal for our customers. And again, now that we've moved to the Cloud, the Cloud has a lot of great things. There's a lot of things about the Cloud that you want to make sure you have a really strong infrastructure around that and make sure that it doesn't break. It's different than when you had data centers; you had hot back up and warm backup. These are different issues that we're working with. So again, we have all the benefits of the Cloud, but you have to manage some of the risks of the Cloud too. And again, I think having Chris do that day-to-day and spending the time on it, with me, I'm still involved, obviously, but also frees me up to think about longer term; what other engines can we create? The core engine always going to be tough to be, but we have Essent Re, which we said continues to grow, albeit at a much smaller pace. We like it. And I've heard it from you before, Mihir, directly, "How is Essent going to get into a new business? They've never done it and competitors haven't been able to do it. " But look at us and reaming here. We started that back in 2014. It was a new business. It wasn't a business we were in and actually rights business that we don't do. It's an extension and it's analogous to our core business, which is how we think about some of these newer businesses. And I think it's been a big success. I mean, you look at it, it has done two things: it's allowed us to reinsure 35% of the core business over to Bermuda, which improves unit economics. And they're writing third-party business, both mainly with the GSEs and they have an MGA, which is, I think, seven insurers now that provides, I would think, a third of their income as fee. And that's a business again that's has been -- if we -- if it was a separate company and there's like six folks over there, so what they do is -- but they leverage our underwriting expertise, they leverage our modeling expertise. And again, as we think of new businesses or ventures, which again is our third potentially growing engine, that's how we think about it. And I'm going to spend more of my time thinking through how we can create and grow that engine.