Jeff Schmaling
Analyst · KeyBanc Capital Markets. Your line is now live
Okay. Thanks, Randy. I'd like to add some color on what we saw in the quarter in our various regions, trends in some of our key verticals, as well as what we're hearing from our distribution. I'll also touch a little bit on order rates, as well as a few notes on our operations. As we go through the region results, you're going to hear varying degrees of recovery by region. I want you to think as, as you think about the speed of the recovery, please keep in mind that a significant portion of our business comes from the heavy industrial laneway, while we are seeing improvement in that sector, it's clear that these markets and end users have been slower to recover than the consumer and commercial markets that many of our tool peers play and much more heavily. Starting on Slide 6, we're happy to see continued stabilization in both product and service sales in Q1, compared to the previous two quarters. Despite still being down year-over-year, we're really pleased to see continued momentum as the quarter progressed, which culminated in a very strong November in both sales and orders. From a regional perspective, Europe was our first region to return to positive growth year-over-year, which was led by strong sales in our heavy lift business and a recovery in orders from our general distribution network. Continued investment in wind energy is helping us drive sales in both our torque and tension business, as well as some of the heavy lift products that should carry some repeat potential as some of our solutions become more widely adopted. Despite some recent announcement about additional COVID actions in Germany, the UK and the Netherlands, and a continued overall cautious approach by most other countries in Europe, our distributors and our own team are finding ways to stay safely engaged with our customers. We're seeing continued improvement in the Americas, albeit at a slower rate, and we can point to a few key indicators that are giving us some encouragement about the continued improvement. While, certainly not back to normal rates, we did see some of our larger distributors increased their stocking orders in the quarter. And we also saw a slight downtick in our drop ship requests compared to the previous few quarters. Our national accounts team was successful in securing several blanket orders from some of our OEM customers that serve various industries like, vehicle repair and rail, which we also take as a sign of returning confidence in these markets. Switching over to Latin America, we also had a strong quarter driven in large part to the continued strength in copper and iron ore pricing, which has led to maintenance spend that many of our mining customers and distributors that service them. Within Asia-Pacific, the state of recovery varied by country, leading to sales being off the prior year in the low 20% range, compared to the proximate 30% down in the fourth quarter. Australia and China continue to improve after fending off the second wave of the pandemic, and we're continuing to see relaxation of restrictions and improved sales activities within those regions. Conversely, Southeast Asia continues to be an area of concern as both Indonesia and Malaysia remain in partial lockdowns. As in Latin America, Australian mining is showing some strength as well as in power generation, specifically wind. Shipbuilding and auto continue to be stressed, but we do expect that these verticals will begin to recover as the global economy picks up. Turning to new product development. As Randy mentioned, we continue to deliver on our goal of 10% NPVI here again in our first quarter. Q1 marks the start of our new NPD launch strategy, where we have moved now to a single quarterly NPD launch program that wraps all of our new product releases, product training, retail and wholesale programming and all the related marketing communications we do into a single quarterly event, aimed at increasing customer excitement, and hopefully distributor participation. Our Q1 event resulted in meaningful pre-orders for several new products and improved training delivery both internally and externally. We're really excited about this approach and have several more products set to launch during our January event, and we're well underway planning for our Q3 and Q4 launches as well. Moving on to Slide 7, and turning out a service. I'm really encouraged by the sequential improvement in service sales which were down 24% year-over-year, versus being down almost 45% in both the third and the fourth quarter of fiscal '20. This improvement was largely driven by the service delivery in our MENAC region, where as anticipated we saw several routine maintenance projects come back online, along with some major projects that were halted due to COVID begin to restart. Despite the improvement, our MENAC region was hardest hit in Q1, as we're still facing challenges with lockdowns and curfews. The region is starting to see a change in spending habits. However, as new budgets are released with more maintenance work being signed off to start in the coming months. This creates more visibility than we have had in the past nine months, and that's encouraging as we expect this may result in a nice improvement in sequential trends coming out of our Q2. In Europe, service activity was strong, particularly in Germany, but this was offset by lower levels in the Americas where service revenue was still off to the prior year early in the quarter. Starting in the middle of the quarter, however, we did start to see a nice uptick of emergent work popping up in both the U.S. and the Middle East that we were able to capture as companies are looking to spend budgets before the end of the calendar year. Just as a reminder, our service business is primarily tied to a customer's maintenance requirements and not to CapEx. So these projects are generally less susceptible to outright cancellation, as they have to get done to ensure the viability of the oil and gas assets around the world. Operationally, the entire team across all our sites continues to successfully navigate the complexities that COVID brings, yet deliver against our commitments to safety, quality and on time delivery. We have seen no significant drop off in our ability to meet our customers' demands, and with an uptick in volumes we're focused on improving utilization and efficiencies at all of our plants. We're closely monitoring air freight and commodity costs given rising rates on both. Should there be a need to adjust pricing, we will, but it is our hope we can get back into our normal price adjustment cadence later this fiscal year. As I did last quarter, just a few comments on inventory and supply chain. We continue to thread the needle as far as matching our inbound orders to retail demand, to both control inventories yet still have the stock we need to take advantage of unexpected orders during the recovery. As the recovery continues our commercial supply chain and operations teams are working really hard to predict the unpredictable, and keep our key suppliers and operations one step ahead of the curve to not miss sales and disappoint our customers. I'm really pleased with our team's performance thus far. While we don't normally comment on our backlog, our solid order rates in November and now into the first part of December here have led to an uptick in backlog, which gives us some confidence for the rest of the quarter. And now few comments on Cortland. The Cortland business experienced sequential improvement in the quarter with a combined business down 35% year-over-year, compared to the 39% we saw last quarter. The industrial ropes portion of the business was impacted due to increased lead times, driven by a tight labor market and further exacerbated by COVID-related quarantines. On the medical side, low hospital bed availability due to COVID continues to limit non-COVID-related procedures, and drove our customers to keep their inventories low. If you recall, we have a purpose built medical facility that we are in the final stages of relocation, which is also delayed order releases as validation activities were completed there. We expect continued improvement for Q2 in the industrial ropes business, as we have now addressed our labor and we have deployed rapid testing to limit the impact of COVID-related quarantines going forward. The medical business will likely continue to see the impacts of COVID through Q2, as improvements in hospital bed availability will take time to affect the supply chain. We do expect, however, that the completion of the relocation activities and customers sitting at or below target inventory levels will drive sequential improvement in Q2. And that's all for me. I'll turn the call over to Rick for some financials.