Christopher R. Christensen
Analyst · Avondale Partners
Thanks, Greg. With a growing portfolio that extends across 11 different states, numerous different markets and several different business lines, Ensign is becoming increasingly diverse in its asset base and operations. While this breadth of diversity might challenge a traditional top-down organization, our unique locally-focused business model lends itself well to performing across multiple very different markets. This is because our individual facility and market leaders have the vision, the motivation, the ability and the authority to tailor their individual business plans to the markets and communities they serve. Each will face very different problems and each will innovate and come up with unique solutions. I just want to mention 3 quick examples. At the Victoria Care Center in Ventura, California, CEO, John Gardner and Director of Nursing and Chief Operating Officer, Jimmy Lopez [ph] have reached deep into their market by establishing what's called, PARC. The post-acute rehab center inside their operation, PARC, with innovative inpatient and outpatient therapy programs, outstanding clinical outcomes and specialized attention to the individualized needs and objectives of doctors and their patients, PARC has caught the attention of the medical community and their local managed care organizations in an unprecedented way. As a result, Victoria's managed care days have jumped nearly 25%, driving overall occupancy up by 475 basis points and producing an increase in EBIT of 42% over last year's quarter. At the Arroyo Vista Nursing Center in San Diego, California, Director of Nursing and Chief Operating Officer, Josie Ledesma and Marion [ph], her Executive Director, have done a remarkable job of turning what was once a sleepy long-forgotten convalescent home that was built in 1928, into a modern, busy and well-regarded skilled nursing and rehab center. By focusing squarely on clinical outcomes and building relationships with the medical community and managed care organizations in their area, Josie and Marion [ph] and their team have nearly doubled their managed care days and still grown their EBIT by 28%. As a CMS 5-star facility, they have achieved a 93% occupancy level and pushed their skilled mix days up by more than 13 percentage points over last year. In addition, they were recently awarded the coveted Ensign flag, Ensign's highest award for clinical excellence, culture alignment, corporate compliance and financial strength. Finally, at Bella Vita Health and Rehab Center in Glendale, Arizona, CEO, Doug Haney and Director of Nursing and COO, Renna Castro [ph], have proven once again that even our most mature facilities can still improve significantly each year. Doug and Renna [ph] have led an older operation in a decidedly rough part of town to the clinical -- excuse me, to the pinnacle of clinical excellence and reputation, expanding their market radius and winning the hearts of the local medical community and managed care organizations. Seeing a substantial need for enhanced behavioral services in their market, Doug and Renna [ph] established a program that is unlike any other in the greater Phoenix area. They revamped their 24-bed secure behavioral unit and branded it Sereno, which means tranquil in Italian, and then built an entire inpatient behavioral services program off that platform. With overall occupancy at 90% and occupancy in Sereno at 100% with a waiting list, they are now expanding the secure unit and their service offerings. Community response has been overwhelming, allowing them to grow their EBITDA margin by 660 basis points and post an increase in EBIT over last year of more than 91%. Each of these individual stories demonstrates our operations strong commitment to their residence, patients, doctors, hospitals, managed care organizations and other present and future decision-makers and referral sources in the markets they serve. Each of our markets, whether large or small, rural or suburban, upscale or blue collar is vitally important to us because we know they are vitally important to the people who live and work there. Clinically, we are better than we have ever been with now half of our same-store facilities both seen 4- and 5-star ratings from CMS, which is particularly significant considering the condition of most of these operations when we acquired them. And on the compliance front, we're pleased to have the cost and distraction of the 6-year DOJ investigation behind us and look forward to having our new compliance team help our operations become the standard for compliance in the industry. I cannot stress how important all of this is in the current and coming operating environment, with the advent of accountable care organizations and other systems that may fundamentally change the marketplace. Post-acute providers, who partner well with local doctors, hospitals and managed care organizations to deliver high-quality outcomes for their patients will be rewarded. We believe that we are extremely well-positioned to earn market share and thrive in such an environment. Whatever form it may take in a given market and then our facility leaders will be nimble and able to adapt quickly to changes in the referral landscape, individual market by individual market. With that, I'll hand it to Suzanne to provide more detail on the company's financial performance and then we'll open it up for questions. Suzanne?