Christopher Christensen
Analyst · Stifel, Nicolaus
Thanks, Greg. As we mentioned before, operating against the constant headwinds imposed by the constant changes in the regulatory and reimbursement landscape requires constant effort and constant adjustment. The kinds of acquisitions -- excuse me, the kind of adjustments needed are seldom uniform or easy, but instead are as numerous and varied as the facilities and markets in which we operate.
For this reason our operating structure relies heavily on having superior local leaders at each operation in each market, who are both equipped and empowered to assemble the best teams available and to quickly make the changes and innovations that our unique markets and situations require. The value of this local-leadership-centric structure has never been more evident than in the past 4 quarters, as we have fought our way back while the broader industry has struggled to recover from the October 2011 Medicare cuts and therapy rule changes.
Reimbursement cuts were not the whole story. With pressure on the number of available Medicare patients and days coming from Medicare Advantage and changes in the way hospitals manage patient flow, it has become increasingly important for our local leaders to gain market share and increase skilled volumes. To do this, they've had to find additional ways to connect with their hospitals, local physicians and other referral sources in their local medical communities. But, and this is important, not all of these talented leaders get there through the same path.
For example, at River's Edge health and rehab in Emmett, Idaho, Executive Director, Doug Bodily; along with Director of Nursing, Margaret Williams; and Director of Rehab, Steve Balle; reached out to their community in a way we've never seen before. As they look for ways to foster improved relationships in the medical community, they realized that they had an enormous resource in their sister operation, Horizon Home Health and Hospice, Ensign's first and most mature home health operation, which has a significant presence in southwestern Idaho.
Beginning last spring, Doug and his team partnered with Horizon to build relationships with Horizon's existing referral sources throughout the Boise Metropolitan area. As a result, in the third quarter, their occupancy was up 24%, skilled mix days were up 41%, EBITDAR was up 262% and managed care days were up 264%. In addition, they've been able to show a hospital readmission rate of less than 6.7% and turn in both tremendous clinical performance and outstanding financial performance at the same time in what was once one of the most challenged facilities in the market.
In another example, our Lake Village Nursing & Rehab facility in Lewisville, Texas started by completely rebuilding their clinical and therapy programs. Executive Director, Rob Reese, partnered with Director of Nursing, Tracy Nabity, who is the first graduate of the first director-in-training program for nurses implemented at Ensign. Rob and Tracy, along with outstanding Director of Rehab Lucy Gayton [ph], together took what was once a sleepy little facility far off the beaten path and turned it into a clinical and therapy mecca for their community.
Today, Lake Village boasts a CMS 5-Star rating and a therapy program that is second to none, and the skilled referrals have beaten the path to their door with Medicare days up 34%, skilled mix days up 69% and EBITDAR up 86% for the quarter. This kind of clinical performance is especially meaningful in a case-mix state like Texas where Medicaid rates are based on -- in part on patient acuity.
By contrast, in our Julia Temple Care Center in Englewood, Colorado, Executive Director, Eddy Boyles and his team have taken an 8-year-old locked Medicaid facility and, without abandoning its special secured Medicaid population that has depended on that rare service for decades, they have renovated the facility to brand-new condition and converted 1 of their 5 wings to short-stay rehab. They have also leveraged their new therapy gym into outpatient therapy, and Director of Rehab, Daniel Garcia, has developed specialized therapy programs that key off of Julia Temple's reputation as Denver's top Alzheimer's inpatient provider. With these changes in place, the Julia Temple team has increased their Medicare days by 249%, their skilled mix days by 147% and their EBITDAR by 50%, all while achieving a CMS 5-star rating and pushing their facility occupancy from 82% to 92% in less than a year.
These are just a sampling of the individual stories rolling in from across the organization, but you get the picture. Again, it's not about reimbursement or regulations, but rather about great leaders who take true ownership of their facilities and markets, commit to superior clinical and operational performance and innovate intelligently to overcome the obstacles that are thrown at them everyday. They are what sets Ensign apart from the crowd, and we are grateful to have the privilege of working with them.
With that, I'll turn the time over to Suzanne to provide more detail on the company's financial performance, and then we'll open it up for questions. Suzanne?