Badrinarayanan Kothandaraman
Analyst · Oppenheimer
Good afternoon, and thanks for joining us today to discuss our Second Quarter 2019 Financial Results. We had a pretty strong quarter. We reported revenue of $134.1 million, reflecting the strong demand from our customers across the board. While the demand continued to outstrip available supply in Q2, we were able to increase capacity to better support our customers. I will provide a supply update later in the call. Our non-GAAP gross margin in the second quarter was 34.1% and our non-GAAP operating income was $23.2 million. Our gross margin was negatively impacted by 330 basis points due to expedite fees related to component shortages. The expedite fees were in the form of air shipments made to service our customers.We continued to make a lot of progress in strengthening our balance sheet. We exited the second quarter with a cash balance of $206 million, which included net proceeds of approximately $115.5 million associated with the issuance of convertible senior notes due 2024 and the repurchase and exchange of certain convertible notes due 2023.We exited Q2 with approximately 34-17-17. This means 34% gross margin, 17% operating expense and 17% operating income, all approximate non-GAAP numbers -- percentage. The most obvious question is whether we are going to reset our target financial base model, given that we're doing a lot better than 30-20-10. It is certainly a possibility that we will consider a new model in the future, but we would like a few more quarters of solid execution under our belt. Eric will go into greater detail about our financial results later in the call.Let's now talk about ease of doing business, how customers perceive us. Our Net Promoter Score in Q2 was 53% in North America. However, our call wait times were a little bit higher than what we wanted. We're working towards getting our call wait time back to two minutes or less through additional staffing and enhanced self-service options.We are also pleased to announce that as of today, more than 5,000 homeowners have joined our Enphase Upgrade Program, a program for early adopters of our legacy microinverters. This program is yet another example of our commitment to quality and customer service. We are happy to report our NPS for this upgrade program as given by the homeowners was 65% in Q2 of '19.We are paying more attention to our mobile apps as part of improving our overall customer experience. For example, homeowners can download the Enlighten mobile app that provides them with the comprehensive view of energy generation from each panel, also called panel monitoring, the energy consumed and the operation of their Enphase AC battery system if they have one. In January, we launched a version of -- a new version of this app which resulted in an iOS app rating that was not very good, it was less than desirable. We immediately created an internal task force in January to address these issues, and we are now pleased to report our ratings is approximately 4.4 out of 5, reflecting a better customer experience.Now let's talk about tariffs. As previously stated, we shared the cost increases due to tariffs with our customers. We are working to mitigate the Section 301 tariffs by expanding our manufacturing with Flex in Mexico, in addition to increasing global capacity as well as improving delivery. We started shipping our IQ 7 microinverters from the Flex Mexico factory in late Q2. The shipments were a couple of months later than what we anticipated, primarily due to qualification delays. The best way to get the Mexico factory ramping was to copy exactly what worked in Flex China; it's called a copy exact process. This copy exact process was executed well for all but two process steps out of 230 process steps. We quickly recognized this through our outgoing reliability monitors and comprehensive audits. We have rapidly corrected the issues. We are now well underway; you saw the press release on July 1 that stated we have started shipping from Flextronics Mexico. We expect this production ramp to take another two to three quarters as we continue to streamline our operations in terms of headcount as well as years in the Mexico factory.Now let's go to the regions. Our U.S. and international mix for Q2 was 74% and 26%, respectively, compared to 78% and 22% in Q1.Our second quarter revenue in the U.S. was up 29% sequentially and up 107% year-on-year, due to strong demand across the board. Our U.S. revenue also included volume shipments of our IQ 7XS and IQ 7AS microinverters to SunPower as planned.In Europe, our second quarter revenue was up 71% sequentially and up 46% year-on-year. Europe ramped up in Q2 as our supply increases to the region helped to service increasing customer demand as well as replenish the channel inventory to normal levels. IQ 7 offers unique advantages to European solar markets, particularly in new build and small residential system due to its scalable architecture. The Netherlands and France remains very strong markets for us in Europe.In APAC, our second quarter revenue was up 29% sequentially and down 23% year-on-year. We are rebuilding our solar and storage teams in the region under our newly hired sales leader for Australia.In Latin America, our second quarter revenue was down 7% sequentially, but up 27% year-on-year. We continue to be bullish about the growth opportunities in Latin America with Ensemble.We are also working with some of our customers in North America on their ITC safe harbor demand. We do have a good view of the Q3 demand and are working to understand how Q4 '19 and Q1 '20 will look. It's obvious Q4 '19 will be the big quarter, with some demand -- safe harbor demand expected to spill over into Q1. Our strategy is to first address the intrinsic demand from all of our customers, followed by the safe harbor demand. Eric will provide our safe harbor revenue outlook for Q3 later in the call.Now let's discuss supply. Our supply has been limited by component shortages in the past quarters, primarily the high-voltage FETs. We have qualified multiple suppliers, signed key contracts and have been rapidly increasing our microinverter output quarter-on-quarter. We have now focused on ensuring we have sufficient manufacturing capacity to meet our customer demand. We are on track to ramp to a capacity of approximately 2 million microinverters and beyond in the fourth quarter of 2019.Next, I would like to say a few words about our long-term strategy. As you know, we are working on transforming Enphase from a solar microinverter systems company to a home energy management systems company. We are thinking about this transformation in terms of four gears or four components; they are energy generation, energy storage, energy consumption and services.The first gear, which is energy generation, is the core part of our business today. The latest product in this gear consists of our IQ 7 family of microinverters and the AC modules. Approximately 98% of our microinverter shipments in Q2, were from the IQ 7 family, up from 94% in Q1.As previously announced, we released our latest product in the IQ 7 family called IQ 7A, a high-power microinverter targeted for modules up to 450 watts AC. We are on track for the general availability of IQ 7A microinverters for 72 cell modules in North America later this year.We continued to create value with AC modules that reduce logistics cost, while speeding up installation time. The AC module ramp for SunPower is now largely completed as planned. And it's been business as usual going forward. We are also making steady progress with Panasonic, Solaria and a few partners in Europe. Enphase Energized ACMs from our module partners have been adopted by more than 500 installers in the U.S. as of this date.Let me come to our Off-grid product. We're nearing completion of delivering the final requirements to our partner for our pure off-grid IQ 8 microinverter solution and expect increased shipment in Q3. We shipped approximately 1,000 microinverter to our partner in Q2 and have a few more requirements under the joint development agreement to meet before we receive the final $675,000 milestone payment.Let's now discuss our second gear, which is energy storage. We expect storage to play a major role in our near-term revenue growth. We plan to release the Ensemble 1.0 solution in the fourth quarter of 2019, primarily focused on residential storage in North America. Storage is enabled by the Encharge battery, which is a modular 3.3-kilowatt hour solution. The 3.3-kilowatt hour modularity allows for ease of installation, flexibility and scalability, while helping to streamline our supply chain. The Encharge battery will offer capacities of 3.3 and 10-kilowatt hours.Our third gear, energy consumption, will provide customers the ability to measure, report and manage their consumption. We currently ship products that provide both measurement and reporting through our Combiner Box and Enlighten products at an aggregate level. We expect to release new products over time with advance hardware and software capabilities to manage consumption in a fine-grained manner, both at a breaker level as well as an appliance level. We will provide details of these products in the coming quarters.The fourth and final gear is services. The existing installed base of more than approximately 940,000 systems worldwide, represents many potential opportunities, including product upgrades for solar and storage, in addition to software services. We have learned a lot from our legacy product upgrade program. We plan to build on this learning and introduce Ensemble 1.0 storage upgrades to our homeowner installed base through our network of installers. There are also several service such as APIs, warranty extensions, system monitoring, and advanced Enlighten features which have the potential to generate new revenue streams. We will start talking about more of these in the upcoming quarters.In summary, we are pleased with the overall progress in second quarter. In the short-term, we are laser focused on three objectives: ramping our supply chain to meet the increased customer demand, providing a superior customer experience through quality and ease of doing business and delivering Ensemble 1.0 later this year. With that, I will turn the call over to Eric for his review of our financial results. Eric?