Scott Balfour
Analyst · TD Securities. Your line is open
Thank you, Scott, and good morning everyone. I'd like to begin my remarks by taking a moment to reflect on not only the loss of lives due to COVID-19 but also to acknowledge two additional tragedies that had hit is here, in Nova Scotia. We were all incredibly shaken by the mass shootings, on April 18 and 19 that claimed 22 victims in our province; a senseless act of violence and an unimaginable loss of life. And then less than two weeks later, six members of Canada's Armed Forces were killed when their helicopter crashed off the coast of Greece, the single largest daily loss of life for our military in more than a decade. All six were based here in Nova Scotia, and three of the six were native Nova Scotians. As you can imagine, these tragedies are deeply affecting our close-knit community at an already difficult time when we cannot physically come together to support one another. On behalf of the entire Emera team we extend our heartfelt condolences to everyone impacted by these events. And I would ask you to join me in a moment of silence to honor those whose lives have been lost. Now, to the business of the call and turning to our quarterly updated. We are all facing the impacts of the global COVID-19 pandemic. At Emera we're very fortunate. We are only experiencing relatively modest short-term impacts to Emera's business, and our long-term outlook remains positive. Our response to COVID-19 has been grounded in our relentless focus on the health and safety of our employees, customers, and communities, while continuing to deliver the critical energy that our customers rely on, now more than ever. Our teams are committed to providing the reliable and affordable energy that the health systems, food suppliers, technology providers, businesses, governments, and every single customer within the regions we serve need for them themselves to continue to function, and which we are all ourselves relying up on during this pandemic. We understand that we truly are an essential service during this critical and challenging time. And so, we activated our integrated pandemic and business continuity plans, in early March, to ensure that we can continue to deliver our essential services to our customers regardless of the degree and the duration of this pandemic. I'm extremely proud of our team. Quite frankly, they're doing what they do best, adopting and delivering for our customers, demonstrating an incredible amount of resiliency, commitment, and professionalism. Employees that were able to work from home have been safely doing so since early March, but for many of our employees in critical roles in our generating facilities and field operations working from home is not an option. So we implemented new protocols and PPE standards. For example, we established health screening processes, and our control centers have been split between primary and backup locations. And we've been staggering shifts for our employees. We are taking every precaution to keep our people, our customer, and our community safe. And I'm very grateful that our efforts today are working. We are fortunate that the direct impacts to our team so far have been minimal, with only two employees and one contractor diagnosed with COVID-19 to date across our more than 7,000-person team in Canada, the U.S., and the Caribbean. And I'm pleased to say that they are all recovering well. While we plan for the next phase, where governments and health officials begin or continue to lift some restrictions across our jurisdictions, we will remain relentlessly focused on health and safety, and the reliable delivery of energy throughout this unprecedented period. We know that this pandemic is creating significant challenges for the most vulnerable in our communities. And we're committed to doing our part to help. Our utilities have taken steps to assist our customers during this difficult time. For those customers most hit by the pandemic we've been suspending disconnections, facilitating access to resources, providing financial support. And should it be necessary, willing to work directly with customers on flexible payment plans. At Tampa Electric, we've also accelerated a fuel refund, thus reducing monthly customer bills for the remainder of 2020. In addition, the Emera Group of Companies have donated approximately CAD4 million to various COVID relief programs to assist those most in need in our communities. And we continue to collaborate with community partners and government officials to identify emergent needs. We are grateful to be in a position to help our communities through this devastating time. As Greg will discuss in a minute, given the timing of COVID-19 and our customer profile, the pandemic had minimal impact to our Q1 financial results. While it's challenging to predict all the potential future impacts of COVID-19, as we look forward into the second quarter and beyond, we do know that Emera is well positioned to respond to the needs of all of our stakeholders. Emera's customer mix is heavily weighted towards residential customers. This means that not only a small portion of its fixed cost contribution comes from industrial and commercial customers. To date, most of our utilities have experienced reduction to weather-adjusted load in the range of 4% to 6%. However, the related earnings impact for the remainder of the year will be dependent on several factors, including the length of the pandemic, customer composition of the load, and the actual weather we experience going forward. The closing of the Emera Maine transaction has provided additional strength to our balance sheet and has bolstered our liquidity position. While these proceeds have sufficient -- with these proceeds we have sufficient liquidity to manage through the pandemic and beyond. Historically, Emera has been very successful working with customers during times of economic stress. During the 2008 and 2009 financial crisis Emera and TECO only experienced a small increase in uncollectable accounts. This was managed through the application of existing customer deposits, developing payment plans for customers, and facilitating financial aid from local, state, and national programs. In Emera, we understand the long-term value of our customer relationships, and we are committed to doing the right thing for our customers as they manage through this financially challenging time. Emera's capital program continues to advance with additional health and safety procedures in place where necessary, and we are pleased that our major projects continue without any significant supply disruptions or delays at this time. This includes both the Big Bend Modernization project and our solar developments in Florida. We remain committed to our capital program, which will contribute to the recovery of our local economies to employments and support for local businesses. In addition, many of Emera's capital projects will provide significant cost savings as we reduce the cost of fuel component of customer's bills. We're confident in our long-term value proposition to shareholders, because of the resiliency of our people and our strategy. Our proven strategy, which is rooted in customer affordability and the transition from higher to lower carbon energy, continues to be relevant despite the temporary impacts of the pandemic. At the core of our responses to COVID-19, has been our people, their unwavering commitment to keeping each other, our customers and our communities safe, while delivering the essential energy our customers need has been inspiring, and we know there are more challenges ahead as governments look towards economic recovery, and we remain committed to doing our part, not only to continuing to provide the cleaner, affordable, and reliable energy our customers and communities rely on, but to help with community support and the economic restarts in all of our jurisdictions. And with that, I'll turn it over to Greg to take you through our financial results for the quarter. Greg?