Tarang Amin
Analyst · Morgan Stanley. Please go ahead
Thank you, Willa, and good afternoon everyone. I hope that you're safe and healthy during these challenging times. Today, we will talk about our fiscal 2020 results, our response to COVID-19 challenges and our long term investment thesis. Fiscal 2020 was a terrific year for e.l.f. Beauty. We saw four quarters of net sales expansion culminating in a 16% increase in year-over-year sales in the fourth quarter. For the full year, net sales of $283 million were up 11%. We expanded gross margin to 64%, up 300 basis points over last year and up 1,700 basis points since 2014. We also delivered adjusted EBITDA of $63 million while almost doubling our investment in marketing and digital. Our consumption was strong all year and outpaced the category. Of the top five color cosmetics brand in the U.S., we grew the most market share in FY 2020 with 4.8% of the market up 50 basis points. We also increased our rank in Piper Sandler's teen survey from sixth favorite brand amongst teens last year to fourth this year reflecting our growing relevance with Gen Z. As I reflect on these results, I believe FY 2020 was an important year to reassert our multiple areas of competitive advantage. We did so by investing in our brand recharge and executing on our five strategic imperatives. We exceeded our key performance indicators and entered COVID-19 headwinds with strengths relative to the category. Our mission to make the best of beauty accessible to every eye, lip and face is more important than ever. We believe that our fundamental value equation and digital engagement as well as our world class team's ability to adapt at e.l.f. speed positions us well to weather the COVID-19 storm and continue to gain market share. Let me provide you a few highlights of the year. Our first strategic imperative is to drive brand demand. e.l.f.'s core advantage centers around the emotional charge generated by our combination of affordability, excellence and accessibility. In 2020, we kicked off a bold campaign to bring e.l.f. Superpowers to the forefront of the beauty conversation. Our pride in being 100% vegan and cruelty free, our unique ability to deliver first to mass Holy Grail products that have premium quality at unbelievable prices and of course our universal appeal. We rolled out our #elfingamazing campaign across key social platforms highlighting e.l.f.'s accessible optimistic and inclusive brand values in a fresh, energetic and modern way. The results of the campaign far exceeded our benchmarks bringing new consumers to e.l.f. and accelerating brand efficacy within our existing community. [Video Presentation] Riding this momentum, in October we launched our groundbreaking #eyeslipsface TikTok hashtag challenge, which started out with an original music track and quickly became the most viral campaign in TikTok U.S. history with over 5.3 billion views and over 3.5 million user-generated videos. e.l.f. became a global music sensation as the song generated over 16 million streams outside of TikTok and a number four spot on Spotify's global viral 50 list. Fans desired more, so we partnered with Republic record to produce a full-length Eyes. Lips. Face. music video which garnered over 2.3 million views on YouTube. In March, to further amplify our presence on TikTok, we launched the @elfyeah channel, a destination for Gen Z. @elfyeah delivers customized daily content featuring personalities, products and premium entertainment designed to engage TikTok’s rapidly growing audience. @elfyeah has already amassed over 80,000 followers and 1.5 million likes. Our effort to drive brand demand delivered impressive results. And just this week, our #eyeslipsface TikTok campaign won two prestigious Webby Awards including the People's Voice award that honor the best content on the Internet. The year over year Google search trends were up 6%. Our Instagram follower growth was up 22% and our earned media value was up over 60% for the year. [Video Presentation] We also saw sales spikes in product that went viral on TikTok including our Bite Sized eye shadow palettes and existing lip exfoliator and gentle peeling exfoliant. Our second strategic imperative is a major step-up in digital. True to our digitally native roots, we continue to lead with a digital-first strategy. Elfcosmetics.com, the number one mass cosmetics e commerce site powers our digital ecosystem. In FY 2020, we drove double digit growth in traffic and new consumers to elfcosmetics.com. Our Beauty Squad loyalty program grew to 1.8 million members. We also enabled social shopping to connect consumers through unified social storefront across retailer dot-coms. Consumption in our retailer dot-coms and Amazon was up over 50%. We're also delivering wow moments, transforming social and further bridging the physical and digital realms. Last quarter, we discussed the launch of our new e.l.f. mobile app which already has over 60,000 downloads. The app incorporates features such as augmented reality, receipt scanning and access to our recently introduced e.l.f. Discovery and e.l.f. Cares content hubs. These initiatives are timely. In the past few weeks, we have seen triple digit growth in sales on elfcosmetics.com and a number of our retailer dot-coms. Our third imperative of providing first to mass prestige quality products also delivered strong results. During the year, we further strengthened our leading position in primers, brushes and brow gaining significant market share in these core hero segments. Our Poreless Putty Primer and Camo Concealers also helped drive our share in complexion. Our $8 Poreless Putty Primer is the best selling primer in the U.S. and the number one SKU in the face category. We recently extended these into franchises with the introduction of our Mattifying and Luminous Poreless putty primers and hydrating Camo Concealers and ended the year with share increases in both the primer and concealer categories. Our liquid Glitter and Bite Sized eyeshadows were also well received first-to-mass introductions later in the year. We continue to focus on skin care as a strategically important category. Skin care exemplifies our ability to deliver prestige quality at great value. Our Holy Hydration!, Cannabis Sativa and Supers lines fuelled growth in skin care with sales up 27% in FY 2020. We launched the first full-spectrum CBD line in mass this month and have a strong product pipeline in skin care for this fall. Our fourth strategic imperative is driving national retailer productivity and centers around Project Unicorn, our initiative to improve assortment and navigation at shelf. We received three patents during the year for our Unicorn designs which allow us to better display our products while fitting more items on shelf. Unicorn has enabled us to elevate our brand presentation and expand our position as the most productive brand in color cosmetics at Target and Walmart. Our consumption at Ulta beauty and at the retailers was also strong for the year. In terms of space expansion, given the strength of our productivity, innovation and consumer engagement, Walmart and Ulta Beauty plan to expand e.l.f. space this fall in a subset of their doors. In our international business, we had mixed results. We have been winding down business with certain distributors in favor of shifting to a more direct relationship with key beauty accounts. This weighed on our results with overall International down 4%. We remain confident that International represents major whitespace and that our brand resonates. We had a great year in the U.K. with strong growth on elfcosmetics.com, Superdrug and Boots. We're also excited about expanding our global digital footprint with a particular focus on China and the EEU. Our fifth imperative is cost savings to help fuel brand investments. Our biggest cost savings initiative to date was closing our 22 e.l.f. stores in February of 2019. We successfully redeployed the $13.7 million of savings from e.l.f. stores to our digital and national retailer business. In FY 2020, we also took pricing up on approximately one third of our SKUs which along with cost savings and favorable FX more than offset tariffs on China goods. We're particularly pleased with our pricing execution. Recall, this was the biggest pricing action that we have taken in our 16 year history. Our approach worked well. We targeted SKUs that we believed offered the strongest value over the leading competitor’s SKU would likely also face tariffs. Not only did many competitors follow our price increases but we were able to maintain our value which is more important than ever in an uncertain economy. Our new liquid fill manufacturing plant in California is set to start up in July. This is delayed by one quarter due to the impact of COVID-19. Our new U.S. plan provides us further supply diversification while also significantly reducing lead times. We also continue to strengthen our China operations advantage using lean techniques. I am particularly proud of our China team. We were one of the first beauty companies to be fully operational in China when COVID-19 restrictions were lifted. Thanks to the strict health protocols and dedication of our team and suppliers, our team has remained healthy. The progress in our five strategic imperatives has been terrific and we have further opportunity with each. We're equally excited about our progress in strategic extensions. We strongly believe there is an opportunity for significant value creation leveraging the investments we have made in our team and infrastructure for other brands, both acquisitions and brands that we create. Our first strategic extension was the acquisition three months ago of the pioneering clean beauty brand, W3ll People. This acquisition was strategically important as consumers are becoming increasingly conscious of the ingredients in their products and clean is one of the fastest growing segments within beauty. Our thesis is that we can benefit from the 12 year history W3ll People has as a pioneering clean beauty with 40 EWG verified products and in turn leverage the investments we have made in our team and infrastructure to scale W3ll People. We have fully integrated this acquisition onto the e.l.f. platform realizing synergies and making progress in growth initiatives. We're receiving incredibly positive feedback from our national retail partners where W3ll People is more productive than any other clean beauty brands. Additionally, we have identified supply chain synergies and are working with vendors for efficiencies. In the coming months, we plan to launch a W3ll People brand recharge as we did for e.l.f. In addition to acquisitions, our team has been working to create a new brand for calendar year 2021 that I look forward to discussing during our August call. We believe strategic extensions are key to our long term growth as we evolve from a single brand to a multibrand beauty company. As I will outline later, we have a number of competitive advantages that we plan to leverage to scale fast growing emerging brands in consumer segments. Though we're in the early days of this journey, the W3ll People integration and the progress developing a new brand gives me confidence that we have the right road map for growth. Before I turn the call over to Mandy, let me update you on our response to COVID-19. Similar to other companies in our space, we have seen COVID-19 negatively impact consumer behavior and significantly reduce cosmetics and skincare category sales. So far, while our business is down, we're faring better than the categories in which we compete and are taking market share. We believe we're better positioned than other brands come out of this given our value proposition and digital strength. Our team has taken a number of decisive actions in response to COVID-19. Our first priority is the safety and well-being of our employees and consumer community. I am proud of our employees and the resilience they're showing as we navigate this crisis. I already mentioned the incredible efforts of our China team and suppliers to be one of the first beauty companies fully operational coming out of COVID-19 in China. We have taken many of the same protocols we used in China for our U.S. employees. We sent safety kits with gloves, hand sanitizers and disinfectant wipes to all employees and provided assistance with other needs. We have an extremely talented team and we're determined to protect as many jobs as possible during this time. e.l.f. is also caring for the consumer community. We reached out to our community through donations to food banks, mental health organizations and healthcare workers. Drawing on the success of our original TikTok hashtag challenge, we remixed Eyes. Lips. Face into a new Eyes. Lips. Face public service announcement to raise awareness of basic preventive measures we can all take to help stop this spread of the virus. Nearly 10,000 videos were created using Eyes. Lips. Face safe, garnering close to 4 million likes and over 23,000 shares in TikTok alone. We also manufactured the hand sanitizer that we have shared with her team and partners are shipping for a limited time with every order on elfcosmetics.com. Our focus will always be on our community and I'm proud of our efforts to get through this to together. We know that strong financial discipline is needed to whether this challenging period. We amended operating agreement to provide greater flexibility and access $20 million of our $50 million revolver giving us $65 million in cash on hand. We're also tightly managing inventory receivables in capital expenditures. We're reducing expenses and scaling back marketing digital investments in proportion to net sales. Similarly, we have gone after cost in short term merchandising operational savings. At the same time, we are keeping the long term in mind investing in our digital footprint across the European Union and China. We're also continuing to develop W3ll People and a new brand to ensure that we have a healthy portfolio of brands for the future. In summary, we're moving at e.l.f. speed to respond to the current retail environment and position ourselves to continue to gain market share. I believe that our digital strength and core value proposition will enable us to outpace the category in this uncertain economy. I'll now turn the call over to Mandy to discuss the financials.