Tarang Amin
Analyst · SunTrust. Please proceed with your question
Thanks, Willa and good afternoon everyone. Fiscal 2018 was a challenging year for us with net sales of $267 million, slightly down versus year ago and adjusted EBITDA of $62 million, slightly above the year ago. Despite top line weakness, we improved our margin profile, delivered adjusted EPS of $0.71 per share and delivered strong operating cash flow with a year-end cash balance of $51 million. The year closed with a second half that reflected significant deceleration across our track channels. We expect that the March 2019 quarter will also face headwinds from track channels in addition to difficult year-over-year comps, particularly at Wal-Mart. Though we are disappointed in our topline, we are keenly focused on reasserting our position in the market. Today I will discuss how we intend to do that. Clearly the mass beauty market has undergone a competitive transformation in the last 18 months, with new entrants and mega influencers changing the way consumers are interacting with brands. In response to the changing market, we are leveraging e.l.f's core advantage; our ability to delight beauty enthusiasts with prestige quality cosmetics and skin care at an extraordinary value. We plan to do this through initiatives of driving demand in our brand, focusing on our key first to mass products, getting optimal assortment in placement on shelves in online and generating the cost savings to help pay for these investments. To drive demand in our brand, we are doubling down on our digital awareness. We're improving the curation of our social media content, beefing up our influencer programs, focusing on fewer and bigger product stories and putting the strong social push behind new item launches. Three months ago we brought in a new head of Integrated Marketing, who joined us from [indiscernible] and is already making a meaningful impact within the team. We're seeing early indications of success from our digital efforts. In January, our earned media value was up almost 60% year-over-year. We had over 9 million weekly Instagram social followers versus 3.5 million in January of 2018 and we added almost 47,000 Beauty Squad loyalty members, an increase of 37% compared to January of 2018. This brings our total Beauty Squad membership to over 1.4 million. Let me share what's driving these numbers. First is an emphasis on the core e.l.f value proposition that I just discussed. Second is the way we're mobilizing behind our value proposition, which is a dramatic change from the past. Two recent first to mass product stories illustrate this. In December, we launched our $8 putty primer that compares to a similar prestige product, priced at $52. We included this product in sample boxes that we sent to a wide variety of carefully targeted influencers. We also coordinated social campaign around the product launch. Product feedback and social media was so positive that a major beauty influencer, Jeffree Star who has a reach of 26 million followers, produced a video comparing our putty primer to the prestige brand. His video resulted in putty primer becoming a Jeffree Star approved product, which in turn resulted in 6 million YouTube views. In total, putty primaries generated 87 million impressions. We are encouraged by the trends. 60% of party primer e-commerce orders have come from new customers, of which 50% of have joined our Beauty Squad loyalty program. We are seeing similar response to another one of our key first to mass products for 2019. 16 hour Camo Concealer which we launched this month. While it's still early Camo has generated huge excitement. Shortly after the product's launch, LUK published an article entitled the Internet has voted, this is the best concealer ever and it's less than GBP10. And in fact, it's only GBP5. Taking a page from the putty primer campaign, we send out press and influencer boxes prior to the launch and last week we hosted a Camo event for 160 UK influencers and guests, the largest event we've ever held in the UK. These recent launches demonstrate a brand advantage that will continue to leverage and message. e.l.f brings high quality, buzz worthy the products to market that hold their own against prestige leaders for a fraction of the price. Our increased focus around our key first to mass products is helping to bring new consumers into the franchise and build relevancy around the e.l.f. brand. To support these efforts and as I said previously, we plan increase marketing spend gradually. We ended the year with marketing spend of 4% of net sales and we expect to be in the mid to high single-digit range this quarter. Leading the charge in these marketing efforts will be our new CMO Kory Marchisotto who will oversee brand, creative, innovation and digital. She will lead the team in building on e.l.f.'s unique position, while exploring innovative ways to increase consumer engagement and further differentiate the e.l.f brand. Kory has more than 20 years of beauty experience, most recently as Senior Vice President of Shiseido USA's bareMinerals division, where she led its digital transformation. Prior to that, Kory spent 16 years as part of Shiseido's Beauty Prestige Group, and also held marketing and sales roles at LVMH. We are extremely excited to have her on our team. In terms of innovation, one of our historical strengths has been our new products engine, where we introduced products across eyes, lips, face, tools and skincare in as quickly as 13-week. e.l.f.'s important differentiator is that we innovate rapidly and can do so with true prestige quality. Looking at the success of products like putty primer, Camo Concealer and our recently launched, Hello Hydration! Skin Cream, we know that highlighting our key products, changes the game for us. It is our responsibility to make sure consumers are aware of our best-in-class products and we are refocusing our brand messaging to make sure this is coming through loud and clear. As such, we plan to put more multichannel marketing dollars and attention behind our key first to mass products both at launch and beyond. From an execution standpoint, getting the product right is just part of the equation. It's equally important to make sure e.l.f. is placed efficiently and attractively on the shelf. We've talked previously about Project Unicorn, which is aimed at elevating the brand presentation and improving the consumers' ability to navigate our sets. The first phase of this initiative, which includes over 350 SKUs affecting more than 50% of e.l.f. our retail dollars should be fully implemented by the end of March. We expect to have an update on its impact by our next call. In terms of our retail partners, in calendar 2019, we expect a pickup overall shelf space, including at Ulta Beauty, where we will gain additional space in a subset of their stores. At our major national retail partners, Project Unicorn is underway, and as a result, we are seeing resets take slightly longer than typical, due to the magnitude of product assortment, packaging, and placement improvements. As we execute on these changes, we are getting a lot of support from our national retailer partners. For example, Target is giving us additional merchandizing space for primers and brushes and Wal-Mart is working with us to improve in stocks in our four-way innovation centers, where we experienced replenishment challenges last year. As I step back and think about our channel strategy, we have put effort behind national retailers, e-commerce, and e.l.f. stores. We opened the majority of e.l.f. our stores in 2016 with the intent to expand our direct reach. However, today e.l.f. stores are not profitable and collectively bring in less than one tenth of the traffic that we see on our leading mass e-commerce site elfcosmetics.com. We've also found e.l.f. stores require resources that we believe can be better deployed to other brand building initiatives. Therefore, we made the decision to close our e.l.f. 22 stores. This has been a difficult decision for us given the talent, passion, and dedication of our stores associates. Despite their hard work, we've been unable to operate the stores in a way that makes financial sense. During 2018 with traffic pressure and rising wages, our store expenses exceeded store gross margins by over $1.5 million. We don't see the situation improving without significant ongoing investment and believe the right answer is to swiftly redeploy those dollars against our national retailer and digital platforms. Our stores will be closed effective today. Employees have been notified and will be paid through March 9, at which time we will provide above market severance benefits for all of our store associates and begin transitioning planning with our retail landlords. We thank our stores associates for their hard work and for being champions of the e.l.f. brand. Again, this was a tough decision, but one that supports our mission of investing in our leading national retailer and digital business while continuing to strategically reduce our cost structure. Another area of cost savings centers around our automation initiatives in both our distribution and manufacturing centers. our Columbus e-commerce warehouse is up and running and is already providing cost savings while enabling one to three day delivery time across the country. We are currently on time and budget in automating our Ontario, California line for Wal-Mart fulfillment and our US liquid fill manufacturing line, which we expect to be complete in Q2 and Q4 of calendar 2019 respectively. We are also making changes to executive compensation. As background, we've always had a pay-for-performance program. Given our poor performance in 2018, executives will receive 0 bonus for the year. Personally, as the company's second-largest shareholder who has purchased approximately 90% of my holdings, my interests are highly aligned with our stockholders to drive meaningful long-term value. For the upcoming calendar year, my total target compensation will be significantly less than it was in 2018, which itself was lower than 2017. As part of this, I'll receive substantially less equity and half my awards will be performance-based with price targets well above our current trading price. Net our team is highly aligned with stockholders in long-term value creation. I'd also like to update you on initiatives at the Board level. We have a strong experienced public company Board with eight independent members plus myself. In January, we announced new committee assignments with each Independent Director holding one committee seat, that best aligns with his or her expertize. Additionally, we have appointed Beth Prichard as Lead Independent Director. Beth is a highly experienced public company Board member with strong governance experience, and I'm excited to work alongside her in this new expanded role. Before I turn the call over to John, as we announced earlier today, it's with mixed feelings I tell you, he will be leave e.l.f. to return to the investment world. As you may recall, John was partner of our consumer TPG Growth and let the acquisition of e.l.f. in 2014. John is more than a colleague. He's a trusted and valued friend. I asked him to come to e.l.f. to help take the company public, and he's been a terrific strategic partner to me and the entire executive team. I thank him for his service and wish him the very best in his next role. We're working with Russell Reynolds on the CFO search. John's responsibilities as President will be absorbed by me and other members of the executive team. In closing, we're aggressively focused on initiatives to reignite growth across the business. While many of these initiatives will take time to play out, we are confident in our strategy and ability to execute for long-term success. I'll now turn the call over to John.