William Shaw
Analyst · Cantor Fitzgerald
All right. Thank you, Jack. I want to start off by emphasizing my excitement for the opportunity at Ekso Bionics. It was an easy decision to join Ekso as my value is aligned to being part of a mission-driven organization focused on improving people's lives. I've spent the last 9 months traveling the globe to engage team members, existing customers and prospects. And I've been impressed with the feedback from our employees' passion for our products and the positive impact our technology is making to our customers and their patients. I'd now like to highlight a story from one of our customers about a person that we believe demonstrates the true value of an Ekso program and is the reason behind our inspiration to make sure every person needing neuro rehabilitation has access to our platform of technologies. This story is from MidAmerica Rehabilitation Hospital in Overland Park, Kansas. It's about Emilia Clark, a mother of 3 boys. She suffered a stroke at the age of 39. She woke up in the hospital not knowing what had happened. When she arrived at MidAmerica Rehab, she couldn't walk, use her arms or get herself out of bed. She was determined to do the simple things again, such as cook and drive, to take care of her young family. Her physical therapist said she had several breakthrough moments during the rehabilitation, and the day she got into an Ekso device was one of them. She believes our Ekso device helped initiate her neurological recovery, retrain her gait pattern and help her relearn how to walk. Emilia's physician at MidAmerica said Ekso gave her a jump-start at her recovery. Now she can walk on her own again and has regained her independence. She is happy and grateful to be taking care of her boys. And her experience inspired her not only to share her story, but she now wants to become an ambassador for Ekso to help others with their recovery. This story is a testament to our customer success model where we provide extensive training and support to our customers. We have made this a high priority as we recognize getting customers comfortable using our product is a prerequisite to them successfully implementing a robotic rehabilitation program. In addition to the training that is included with each sale or rental, we also offer additional training services for customers who are interested in more advanced uses of the product or who desire more supervised experiences. We will continue to share stories moving forward that support our mission to amplify human motion. A special thank you to Tiffany Kiehl, CEO of MidAmerica and Emilia Clark for sharing her success story. Now to the update on our EksoHealth segment. Our core market continues to be inpatient rehabilitation facilities, or IRFs, with a heightened focus on network operators with multiple centers. We're making inroads with a variety of our network operators, particularly with the larger networks. We have -- are in the process of converting several of these pilot programs to multi-unit sales, an increasingly important role in our overall growth strategy. We are gaining momentum as we continue to increase the number of pilot programs with multiple network operators. Currently, the networks that we're piloting with represent approximately 400 rehab centers across the U.S. IRFs remain our major focus while long-term acute care, or LTAC, and skilled nursing facility, or SNF, markets are potential longer-term opportunities. As we've shared in the past, our pilot rental program has allowed us to bypass a longer selling process to help a center experience the benefits of an Ekso program sooner. At the end of 2019, our cumulative conversion rate of rental to sale remains strong at 88%. As we have stated in the past, we are investing in our commercial sales organization to focus on the U.S. market, our largest market, to support continued adoption and conversions. This strategy is paying off as we achieved a 68% revenue growth for EksoHealth in the fourth quarter of 2019 compared to the fourth quarter of 2018 and a 61% revenue growth for the 2019 full year compared to 2018. We continue to look at alternative pathways to help centers get accelerated access to our technology and have recently partnered with a new firm to develop more acquisition financing options, which we will discuss on future calls as we roll out these offerings. To further enhance our core offering and gain share in the IRF market, the EksoNR, our next-generation EksoGT, which we launched last year, is a strategic differentiator for stroke centers as it has the potential to accelerate a person's recovery, reduce their length of stay, improve the center's discharge back to community rates and attract incremental patients to its center. In the U.S., we now have over 200 devices shipped to 160-plus post-acute care centers with 30% of these centers owning multiple devices. I'd like to share two examples of how we are achieving success in the U.S. The first is with Post Acute medical, or PAM, a large network operator of inpatient rehabilitation hospitals. After piloting in 2019, they decided to acquire 3 additional EksoNR devices and have expanded their Ekso program to 7 facilities. The second example is highlighted by our recently announced collaboration with a new division of Kindred Healthcare, a leading transitional hospital network. Under this partnership, we expanded into a new vertical for Ekso under the Kindred umbrella, which represents 71 LTAC centers in the U.S. Kindred is the first network to explore the benefits of EksoNR in the LTAC setting. The piloting began last year, and it's now being conducted in 4 of Kindred's LTAC hospitals in the Houston Metro area. In Europe, we continue to leverage high-volume neurorehabilitation centers to build awareness about our Ekso platform of technologies. We recently expanded our relationship with several customers in Germany, Poland, Italy and Croatia now piloting the new EksoUE, our wearable upper extremity device that was introduced in Europe in the third quarter of 2019. While still in the first phase of clinical evaluation, this represents another opportunity where we penetrated new European markets with our latest innovations. Looking ahead to 2020, we are continuing our focus to further expand our share of the IRF market and our footprint within the IDNs and network operators. Our commercial strategy is clearly supporting our overall growth trajectory by targeting customers that can make multi-unit purchases and maintaining high rental to purchase conversion rates. Our sales priorities are to effectively educate both clinical and executive shareholders on the clinical and economic value of starting an EksoNR stroke and spinal cord injury Ekso program. In tandem, we continue to leverage our EksoNR customer base to educate and mentor strategic target centers that specialize in stroke and spinal cord injury rehab in key markets. Customer enthusiasm for our new products is high, giving us the confidence that we will continue to build awareness of the clinical and economic benefits with existing customers while expanding our customer pipeline. At this time, I'd like to turn the call back to our CEO, Jack Peurach.