Michael Brown
Analyst · Citi
Thank you, Scott, and good morning and thank you to everyone who is joining us today. I will begin my comments on Slide number 5. As I kick off the quarter's review and knowing the Olympic Games just commenced, I can't help but to borrow some words that might be used during the boxing matches to describe some of the outcomes. So here we go. In our case its surely great to see the e-pay and Money Transfer segments punching above their industry weight class record second quarter results and double-digit revenue and earnings growth rates and all that. To say the least, those are some Olympian results. Before I get to the operating results for those of you, who have been with us for a while, you know that one of our greatest strengths is the diversity of our business, diversity and products, distribution channels, geography, and employees. This diversity can create nuances in the business that make it more challenging to understand when you don't live and breathe it every day. Today, I want to start with the punch line and then I'll fill in the details. Euronet as a strong financial technology company that is ever evolving to be able to continue to deliver the same strong growth trajectory that we have historically achieved. As I said, e-pay and Money Transfer just delivered record second quarter results across all of our reported financial metrics. The transactions in our EFT segment have proven resilient when borders open and movement restrictions are lifted, and we have developed REN, a world-class technology platform that has allowed us to stay on the cutting edge of payments trends to take advantage of the ever-changing digital landscape. All of which is made possible because of our strong balance sheet. I think the fact that we can talk about Money Transfer and e-pay earnings in the midst of ongoing COVID pandemic is remarkable. It is a true testament to the dedication and abilities of our Olympic champion teams to stay committed to our long-term growth plans and to our conservative financial management, which has given us the balance sheet to retain our employees and continue to execute on our plan. E-pay delivered its fourth quarter of double-digit growth from continued sales of mobile and digital media content through both physical retail and digital channels. Money Transfer also delivered a fourth consecutive quarter of double-digit earnings growth as a result of continued network expansion, which allowed for strong double-digit growth in US outbound, international, and digital transactions. Technology is really at the core of who we are. We have always led with technical innovation and our development of REN has allowed all three of our segments to advance our payment footprint, while also offering our customers cutting edge payment technology. The EFT results continue to be a bit uneven as travel was slower to resume due to uncertainty around the ever-changing policies on border openings in Europe and slower than expected vaccination rates around the world. Despite the unevenness, the transaction levels improved as we moved through the second quarter with the strongest improvement in the last couple of weeks of June. Now let's go on to Slide number 6, where we have provided some data points to help you better understand the transaction trends we are seeing in EFT. Slide number 6, this is really a great graph, I'm sure you're asking the same question that we are. When will travel return to like 2019 levels. As you know, when we entered the second quarter, the news in Europe was very optimistic, that most of the EU would reopen their borders to both EU and non-EU travelers and the EU Commission was confident that the majority of EU citizens would be vaccinated by the end of June. As we move through the quarter, it became apparent that the EU vaccination effort was lagging its target. In fact, at the end of June only about 45% of the adult population in Europe was fully vaccinated. The slower vaccination rates and uncertainty surrounding the emergence of the delta variant of COVID-19 in Europe in the second quarter caused constantly changing requirements on quarantine restriction. This led to unpredictability for travelers and a fear of getting "stuck" you might say in a country, which in turn resulted in a slower return to travel than we expected early in the quarter or in some cases as we have seen a curtailment of a trip to return home before more stricter quarantine requirements to take effect. That's the bad news. The good news is, is that people want to travel, that's pretty clear. They're going to travel and they can't wait to travel again. The Airbnb CEO and Co-Founder, Brian Szczesny recently went as far to say he expects to see a travel rebound of the century. Further, United Airlines CEO, Scott Kirby stated that he expects business and international travel demand to recover to 100%. This confidence is supported by United's unveiling of a $30 billion aircraft order along with hiring of 25,000 employees to support the new plan as the carrier navigates its post pandemic growth and it only makes sense. We know that there is a pent-up demand for travel as people have delayed vacations for at least a year, and that economies of the current countries depend on travel spend. So, as we see vaccination rates continue to improve and more consistent behavior on border openings and quarantine requirements in countries around the world, people will travel. With the return of travel, our EFT transactions also returned. On this Slide, you can see the Euro-controlled traffic data with our cash withdrawals imposed upon it. What this shows you is that when you have airline bookings with borders open and no quarantine restrictions, our international ATM transactions have bounced back very strongly and in fact, as the chart illustrates, the trajectory of our ATM transaction responds quicker than the actual traffic control data. While the international transactions aren't back to the 2019 level, they are considerably better than 2020 last year. Moreover, in July of this year, we're running about double the transaction rate compared with July of last year. As you may recall, last year we shared with you the fact that we saw an increase on the average size of a cash withdrawal. While this year we are seeing yet another increase in the average withdrawal amount, confirming the travelers want cash maybe even more in times like these, with all these uncertainty. It's also important to note that in both Europe and Asia as movement restrictions have been lifted within a country, domestic transactions have rebounded more quickly and significantly than the international transactions, another data point indicating that both domestic users and international travelers will still use cash at similar or better than pre-pandemic levels. So, while the recovery and EFT hasn't been as robust as we anticipated last year or even early in the second quarter of this year, we remain confident in our belief that travel will resume, and people will still need cash while they travel. Transaction trends and EFT may continue to remain uneven for the rest of 2021 as the vaccination efforts continue around the world and countries continue to deal with the more contagious variant of the virus. However, we are monitoring the situation in each market carefully and as you will see on the next Slide, we are reopening our ATMs, and they are ready in order to ensure tourists have convenient access to cash when and where they need it. Next slide, please. Slide number 7; it will give you a few more highlights from our EFT segment. Over the past several years, we've updated you on how we have built the largest cash deposit network in Poland making cash deposit safer and more convenient for retailers in the country. This quarter, we further expanded that network, signed network participation agreements with 11 new merchants in the country. We were able to expand and renew several agreements, including our network participation agreement with Liver Bank and OTP Bank in Romania as well as our ATM outsourcing agreement was first service credit in the United States. As I mentioned before, we are confident in our belief that there is a pent-up demand for tourism and that tourists want cash when they travel. We have continued to invest in our ATM network having added more than 1600 high-value ATMs so far this year. During the quarter, we reactivated more than 6,000 of the ATMs that had previously been closed. Our teams have ensured our ATMs are ready to capture that tourist traffic as it comes back. We also lost about 600 outsourcing ATMs that were largely taken in-house. At the end of the day, our network is stronger than ever and we have in a state of more than 46,000 ATMs ready to go as borders open. We expect that we will reactivate all but about 1800 of our ATMs as we go through the third quarter, which will leave significantly fewer not activated than the roughly 4300 that remain closed through the third quarter of last year. While 2021 has been a more uneven than we expected, we are pleased with the uptick in transactions we are beginning to see. We anticipate that we will be able to exceed the 2019 earnings results in the near future because we have used this pandemic to make our existing network stronger and we have 13% more Euronet deployed ATMs in more markets than we did in 2019. It's just a matter of when people are able to travel and in the spirit of optimism, just this morning, we learned that the UK has announced its opening to all fully vaccinated US and EU travelers. Good news as I close on the EFT segment. Now let's move on to Slide 8, and we'll talk about e-pay. Okay; so e-pay growth in the quarter is highlighted by our continued focus on expanding our product portfolio, our network and distribution channels, where we sell this content. E-pay's product mix remained stable with approximately 72% of the gross profit from digital media content. This Slide includes a list of some of the new agreements we signed and launched during the quarter. I will just mention a few of these agreements. Following our acquisition of the AT&T agreement in the third quarter of last year, we were able to launch prepaid mobile activations for the first time through AT&T's subsidiary brand here in the U.S. We furthered our partnership with Microsoft by adding Microsoft 365 subscription renewals through the mobile operator, Vivo in Brazil as well as two of the largest electronic retailers in the UK, Dixon and Currys PC World. We continue to expand the channels through which our digital media content can be sold. This quarter, we partnered with Revolut, a Fintech super app based in the UK to sell digital media content through their app in India, we continue to expand on the multi-category relationship we have created with Amazon Pay enabling bill payments through the India bill payment system. Finally, in Singapore, we launched QR code-based staging and delivering of Microsoft Xbox Store to customers on smartphones and EGI stores. In addition to these launches, we signed several new agreements during the quarter. These include an agreement to distribute gaming content through KABOOM and e-commerce electronics retailer in Brazil. We also signed an agreement to distribute Netflix with selected partners in Malaysia. Our e-pay team continues to focus on leveraging our technology, which gives us the ability to quickly add content, grow our geographic presence, and expand new distribution channels. Their success is highlighted by the record second quarter revenue and earnings that e-pay delivered. Now, let's go on to Slide number 9 and I'll talk about Money Transfer. Slide number 9; with 6% U.S. outbound transaction growth, 44% growth in overall international outbound transactions and 74% growth in direct to consumer digital transactions, our Money Transfer segment delivered a very strong quarter. However, it's important to remember that this quarter compared to the COVID-impacted Q2 of last year. So to point out the consistency of the strong Money Transfer growth rates when we calculated compounded annual growth rate since the second quarter of 2019, we see that the US and international outbound volumes of money transfers grew at 23% and18% CAGR respectively when compared to 2019, driving double-digit CAGR expansion in revenue, operating income, and adjusted EBITDA. I'd say that's a pretty stunning expansion under the circumstance in an industry that only will barely recover 2019 levels this year. These results are only achieved with continued hard work to grow our network both digitally and physically, more agents, more markets, more products, more channels, and all summed up together equals more success. Our retail network now reaches 490,000 locations for cash pickup across 160 countries and we are connected to approximately 3.6 billion bank accounts for account deposits. This expansion included the launch of 17 new correspondents in 14 countries during the quarter, including service to more than 1,000 branches of the bank for investment and development of Vietnam. 700 locations to the Vietnam post, 1300 locations with United Bank Limited in Pakistan. We also added service to level on through our partnership with OTP SAO. We continued to expand our mobile wallet network, which now includes 220 million mobile wallet accounts in 23 countries by launching service with five new wallets in Senegal, Ethiopia, Malawi, Zambia, and Nepal. We also signed agreements with 22 correspondents in 19 countries that will launch in the coming quarters. One of the more notable agreements is with VTB in Russia. This is RIA's first direct partnership in Russia and will help expand our network across the entire CIF and Eastern European region. We are also excited about our agreement with STP, a national payment processor, which will facilitate real time corporate and individual payment to all banks in Mexico as well as instant payments in Brazil through the country's new PIX or PIX Real-Time Payments network through our previously announced partnership with Banco Rendimento. As we have mentioned, over the last couple of quarters, the expansion of our digital network has been robust and one of the keys to our success through the pandemic. We further expanded our network with the launch of RIA Money Transfer app in Chile. The success of this expansion is evident in our 74% direct-to-consumer digital growth in the quarter, as well as year-over-year growth in digital account deposit transactions and volume of 61% and 70% respectively. If you recall from our call just two quarters ago, our account deposit transactions and volume grew 31% and 36%. So we are seeing an acceleration of consumer adoption of account deposit services, which now make up about 28% of our total cross border volume. Aside from the stellar growth that you've been seeing in the Money Transfer segment, driven by our core business and our digital endeavors, we've also been very busy upgrading and enhancing our payment network for multiple use cases beyond just family remittances. You will notice that we announced that [indiscernible] can now send business payments from consumers to businesses delivered by RIA's network. What is very exciting inside that comment is that now RIA's network has enabled payments in the business account, not just individuals. We have mentioned to you that we believe RIA has the largest bank account deposit network in the industry, reaching more than 3.6 billion bank accounts across 125 countries with a big portion of it already with real-time payment capability. So if you picture that network, fully enabled to deliver payments into the business accounts and with our REN technology acting as a front door to access it, you can quickly start to see that we intend to expand far beyond a single purpose family remittance network. In today's environment, when technology has enabled instant communication, people now expect the same for their payments. We have direct connections to the majority of these bank accounts, which guarantee payment in seconds and because these payments are on our network on our payment rails, and through our infrastructure, we are able to provide a more efficient means to send these instant payment with more effective cost structure, which opens the door to a much larger total addressable market or TAM as it is referred to for the Money Transfer business, which we are morphing into an international payments business, and that is really exciting. In monetary terms, the family remittance TAM is about $700 billion business, which compared to the international payments business, which is measured in trillions of dollars. As I said, we have been very busy and working on this for quite a while, and I look forward to sharing more news about this in the near future. Please move on to slide number 10, and I'll talk a little bit about REN. We have continued to gain even more traction in selling our leading edge technology to external customers. As you will recall, last quarter we announced an agreement with Standard Chartered Bank, which operates in more than 25 countries where the bank selected Euronet's REN technology as their payment stack to be offered as a part of their banking as a service model launch in the Indonesian market. This quarter, we expanded our partnership with SCB in their largest market Hong Kong. Under this project, Euronet will be modernizing the bank's payment stack using its REN technology in a multi-phase project, which will cover replacing the existent payment switch card processing and ATM driving system. The first phase of this project is enabling the bank to launch multi-currency debit cards in Hong Kong, which is scheduled to go live within the third quarter of this year. In today's times where customers demand absolute convenience and real-time payment experiences, we are excited to work with banks like SCB to help them deliver superior digital experiences to their customers with our modern and cloud native technology. Second, as we have told you on previously calls, we have developed REN Connect, a derivative of the REN Ecosystem a payment application that enabled banks to participate in domestic real-time payment schemes and provides various overlay services to provide superior payment experiences to their retail and corporate customers. Last quarter, we announced the deal with one of the largest banks in the Philippines, the Bank of the Philippine Islands, to enable them to connect to the real-time payment scheme of the Philippines, which they call InstaPay. This quarter, we received an order from another bank called Security Bank Corporation in the Philippines where the Euronet's REN Connect will enable the acceptance of real-time payments for the banks merchants and corporate customers using QR code. This solution will allow the bank's corporate customers and merchants to digitize cash in their day-to-day operations by collecting payments from their customers and/or suppliers using QR codes as the form factor instead of traditional POS devices and the underlying payment rail on which these transactions will be routed and settled will be InstaPay. In this project, Euronet will connect the bank to InstaPay using REN Connect and provide solutions to the bank to enable them to onboard acquired merchants. These solutions range from merchant mobile app to a portal for managing the lifecycle of merchants, including the generation of compliant and secure QR codes transaction and fee limits reporting and more. During the quarter, we also launched card issuer processing services for Bank Jago in Indonesia. Jago is a publicly traded Indonesian lender, who has a lineup of marquee investors like GIC, which is Singapore's sovereign wealth fund, the ride hailing and digital payment services from Gojek and others. Jago is a full digital bank embedded in Indonesia's digital ecosystem to fulfill the needs of the middle and mass-market segments. On the back of its strategic partnership with Gojek, customers will be able to open bank accounts through the Gojek app providing Jago the opportunity to offer loans and other financial services to 10s of millions of Gojek customers. Going forward, Bank Jago is planning to target more such partnerships with travel sites, e-commerce platforms, and so forth to which it will offer financial products and services to the customers of these platforms. For every such account that they gets opened, Euronet, through its REV Payments Cloud will provide processing services for both domestic and international transactions from these cards. To see this in context, Indonesia is one of the most under bank markets in Asia with 50% of its 270 million population without a bank account. Yes, more than 70% of the population has a smartphone and are rapidly being accustomed to using digital payments through wallet representing a huge opportunity for digital banks like Jago to partner with these platforms and convert these wallet customers to bank account holders and provide financial services to them. From our part, we are given the bank an entire next generation Fintech structure to establish accounts, process transactions, and more. It is a modern banking platform established used in our financial technology solutions. This launched on the back of a few recent wins like ING's digital bank in the Philippines; GoPay, which is Gojek's wallet in Asia, positions Euronet as a trusted and reliable payments processor for Fintech and digital banks. Finally, we signed an agreement to implement REN self-service on 14,00 ATMs for JSC FUIB Bank in the Ukraine. REN self-service provides customers with the most modern ATM driving system available. We are excited about these technology developments, and we're excited to enable these large financial institutions to not only compete with the emerging Fintech players popping up around the world, but to give them the most advanced secure feature-rich Fintech platform available in the industry. We believe our pipeline for REN is strong, and we're expected to bring you more updates in the coming months, with two segments delivering exceptional double-digit growth, EFT transactions trending better and a robust technology pipeline, the prospect for continued growth remains strong. With that, I will hand it over to Rick.