Randall White
Analyst · Adaptable Capital Market Management. Your line is now open
Thanks, Dan. As a note here, we also have in the room available for questions are Heather Cobb, our Vice President of UBAM division; and Craig White, who is our Vice President of Information Technology. Well, it's really nice to have those kind of earnings. I've been talking for a while that we've experienced explosive growth, and it's really nice to see the earnings start to follow. I have kind of been predicting that for quite some time, but it's really nice to actually see it in black and white. The growth, of course, is driven by our UBAM division, and it is continuing to grow in consultants, and that's primarily due to a couple of things. We think we have the best direct selling company in the country, and the demand for our products is seemingly insatiable. We went through a retail fall and weathered it because our products are superior. And, again, the leadership in that division, and overall, our impression is it's been incredible growth, nice to see it continuing. I tell you -- I'll tell you again, the headcount on consultants is a soft number because we know when they start. They sign an agreement, they pay us for a kit, but we don't know when they stop and we don't know if they stop. Sometimes, people stop for a while and keep going, start up again, but we go and make a sweep every month and it's only -- we only report active if they've been in action for the past six months. It doesn't mean they've gone because sometimes -- I mean, this is a volunteer army, and so they can come and go as they wish because it's all commission-based. But our consultant headcount increased to 27,600 at the end of May, and we have experienced a significant growth since the end of the quarter. In June, we decided to run a special to entice new consultants. We haven't done that in two years because we haven't needed to. We've struggled to just handle our growth so why try to increase that headcount, but we did because the fall was a little tough on people and people said, listen, give us something to be excited about. They call it a reason to ring. And so the regular kit was $75, which is not exactly life changing, but we put out a special, a little bit smaller kit, but it's for $50. And that, again, gave our consultants a reason to ring. They call up, say, oh my gosh, we haven't had a special in two years. You better do this now. And actually, we signed 6,330 new consultants in the month, 1,500 of them on the last day. It was quite an influx of new recruits. Now, again, why is our headcount not up that much? Because we sweep. Again, if you haven't sold anything, we don't count you as active. So the headcount didn't go up 6,000, it went up a couple of thousand. This growth, though, in headcount consultants is really exciting and gives us a lot of confidence as we go forward, that we can keep our growth going that, historically, we've experienced -- historically, in the last couple of years. Our first quarter really showed a significant increase in profits over prior quarters. Now I've been alluding to that for a while, that it's a struggle to go from $35 million to $100 million in two years and it takes a lot of different technology and we've installed it, and I wish you could plug like a light bulb or like a lamp. You plug it in and turn it on and it works. It doesn't. It's not quite that simple. I'm sure most of you guys know that. But it's a constant upgrade. It's a constant training issue. We had a meeting yesterday to work out things. But that technology that we've installed, we think, will put us in a position to do $200 million this year. I'm not forecasting $200 million. I'm just telling you, we're trying to put the base in place to be able to handle that kind of business. Now our -- the reason our profits increased, I alluded to it on the last call, the -- as you buy in volume, your cost goes down in [indiscernible] cost, because we're seeing significant reduction in our cost of goods because of the volume buying, and that's about half of it. The other half is the increased productivity and reduction in our cost in the operations and warehouse. So we're excited about that because those are sustainable, ongoing and we think will get better. We haven't really benefited entirely from the amount of technology that is put in place. Literally, it's a day by day improvement. And this past week, we made improvements on the way the products are shipped and the way they're picked and handled. So we have significant -- well, we have room for improvement, I think, significant, in earnings from the warehouse. So this 100% increase in our earnings in the quarter is not a fluke. There's no onetime that we've taken benefit from, so I think that we have things in place that will allow us to reach the volumes that we think will happen and do it efficiently. We're continuing to make these improvements and investments. It really is a challenge, guys, to handle this kind of volume of business, but we have some great partners. UPS is a great partner to us. They have people in here every week trying to help us because they're in every warehouse in America. And they'll see something, recommend something, then we go out and shop, so to speak, with vendors to find the most efficient way to install that for ourselves. And in one year, if you could just see what's happened in -- the difference in this place in one year, it's amazing. But again, you can't do things the same way that you did when you were doing $35 million, when you're trying to do $200 million. So we're excited about that. It's an ongoing basis. We have -- you probably noticed, we signed our agreement, a loan agreement extension, right, Dan, do you want to?