Ashish Masih
Analyst · Citizens Capital Markets
Thanks, Bruce, and good afternoon, everyone. Thank you for joining us. Encore delivered very strong financial and operational performance in the third quarter, highlighted by strong portfolio purchasing and record global collections. Third quarter global portfolio purchases of $390 million included $310 million in the U.S. and global collections were $754 million, which were up 14% compared to a year ago. Average receivable portfolios also increased 11% to $4.69 billion. Our record collections performance helped drive GAAP net income in the third quarter of $124 million or $5.57 per share. Our leverage improved to 2.3x at the end of Q3 compared to 2.5x a year ago, even with continued significant portfolio purchases in the third quarter. Before I continue, I believe it's helpful to remind investors of the critical role we play in the consumer credit ecosystem by assisting in the resolution of unpaid debts. These unpaid debts are an expected outcome of the lending business model. Our mission is to create pathways to economic freedom for the consumers we serve by helping them resolve their past due debts. We achieved this by engaging consumers in honest, empathetic and respectful conversations. We pursue our business objectives through our 3-pillar strategy of participating in the largest and most valuable markets, developing and sustaining a competitive advantage in these markets and maintaining a strong balance sheet. We employ a strategy across our 2 main businesses: Midland Credit Management, or MCM in the U.S. and Cabot Credit management in select European markets. We believe value is created in the consumer debt buying industry through optimal execution of 3 critical drivers: buying, collecting and funding. When these drivers are executed well within attractive markets, leveraging the resources we possess and a strong balance sheet, we believe they enable high consistent returns and profitability. The cycle begins with our commitment to purchase portfolios of charged-off receivables at attractive returns, which is the buy component of our value engine. Our disciplined portfolio purchasing is underpinned by superior data and analytics capabilities, which when applied to a very large data sets stemming from our scale and history, optimize portfolio valuation through account level underwriting. As a result, we win more portfolios at strong returns, enabled by our superior collections as reflected in our industry-leading portfolio yield and collections yield. The cycle continues with our commitment to collect efficiently, maximizing net collections to realize strong yields. Our operational excellence, advanced analytics and our consumer-centric approach produced industry-leading yields while still exhibiting a solid cash efficiency margin. As a result, a very effective personalized engagement with consumers leads to payments with predictable, consistent cash flow. This cash flow helps to complete the cycle as it contributes to our commitment to fund competitively based on low-cost funding and a strong balance sheet. Importantly, our balance sheet strength enables access to capital at competitive costs throughout the credit cycle. In summary, Encore's value engine is the critical enabler of our competitive advantage that allows us to execute our proven 3-pillar strategy to drive shareholder value. I would now like to highlight Encore's third quarter performance in terms of several key metrics, starting with portfolio purchasing. In Q3, we delivered strong purchases across all our markets as global portfolio purchases for the third quarter were $390 million. As a result of the attractive market conditions, we continued a trend of strong portfolio purchasing in the United States, leading to 80% of our portfolio purchasing dollars being spent in the U.S. during the third quarter. Global collections in Q3 were up 14% to a record $754 million. This collections performance is a result of strong execution and continued significant portfolio purchasing as well as the deployment of new technologies, enhanced digital capabilities and continued operational innovation, especially in the U.S. Our cumulative global collections performance through the first 3 quarters of 2026 compared to our ERC at the end of 2025 was 109% -- we believe that our ability to generate significant cash provides us with an important competitive advantage, which is also a key component of our 3-pillar strategy. Similar to the collections dynamic I mentioned earlier, strong execution, higher portfolio purchases at strong returns over the past few years as well as operational improvements have also led to meaningful growth and cash generation. Our cash generation in the third quarter was up 18% compared to Q3 last year, and we expect it to continue to grow. Let's now take a look at our 2 largest markets, beginning with the U.S. The U.S. Federal Reserve reports that revolving credit in the U.S. remains near record levels. At the same time, since bottoming out in late 2021, the credit card charge-off rate in the U.S. increased to its highest level in more than 10 years in 2024 and still remains at a level that is higher than its 10-year average. The combination of strong lending and elevated charge-off rates continues to drive robust portfolio supply in the U.S. Let me illustrate this impact by highlighting the annualized amount of net dollar charge-offs, which can be estimated by multiplying revolving credit outstandings by the net charge-off rate. Within Q2 2026 data, the most recent quarter reported by the Federal Reserve, annualized net charge-off volume was more than $50 billion. Similarly, U.S. consumer credit card delinquencies, which are a leading indicator of future charge-offs, also remain near multiyear highs with revolving consumer credit at an elevated level and a charge-off rate near 4%. Purchasing conditions in the U.S. market remain favorable. We are observing continued strong U.S. market supply and favorable pricing as well. Third quarter delinquency data supports our expectation that the portfolio purchasing environment in the U.S. is expected to remain robust for the foreseeable future. MCM continues to capture a significant share of this robust U.S. market supply opportunity with portfolio purchases in Q3 of $310 million. MCM collections increased to a record $589 million, which was an increase of 17% compared to Q3 last year. The collections overperformance in the U.S. was driven by the deployment of new technologies, enhanced digital capabilities and continued operational innovation, which enabled us to reach more consumers, leading to more payments as well as a large and growing payer book. In fact, as I first mentioned over a year ago, these initiatives are having a greater impact on the early stages of a portfolio's life cycle, leading to overperformance of our recent vintages. We do expect that our collections forecast will continue to gradually adjust to reflect the positive impact of these initiatives. Our outstanding results reflect our substantial portfolio purchasing over the last few years at strong returns as well as the improvements we have made in our collections operation. In fact, we've been able to offset slightly higher portfolio pricing recently in the U.S. with improved collections efficiencies, allowing our returns to remain strong. As a reminder, returns are a function of market-driven portfolio pricing as well as our ability to maximize lifetime collections and optimize cash efficiency margin. Also vital to our success is our ability to connect with our consumers. Despite some of the negative news and macro uncertainty in the U.S., our consumers' payment behavior remains stable. This is in line with what many of the banks and credit card issuers are saying in the recent earnings calls. We, of course, continue to monitor for any signs of change. Turning to our business in Europe. Cabot delivered another quarter of solid performance in Q3. Cabot portfolio purchases were $80 million in the third quarter. We continue to be selective with Cabot's deployments as the U.K. market remains stable, anchored by growing consumer lending. Competition in Cabot's markets remains robust. Cabot collections in the third quarter were $164 million, up 2% when compared to Q3 last year. We continue to focus on Cabot's operational excellence and cost management, including leveraging best practices from our MCM business. This is particularly relevant in the U.K., where banks are increasingly selling fresh portfolios and forward flows. Our operational focus and initiatives within the Cabot business continue to drive cash efficiency margin improvement. I'd now like to hand the call over to Tomas for a more detailed look at our financial results.