Ashish Masih
Analyst · SunTrust. Your line is now open
Thanks, Bruce, and good afternoon, everyone. Similar to a year ago, positive trends in the expansion of consumer credit and higher charge-off rates continued to drive favorable market for debt buyers in the U.S. In particular, we are seeing significant, continuing growth in the supply of charged-off receivables, as well as pricing at levels that are lower than they were last year. Looking forward to the future, we believe supply in the U.S. will continue its solid growth as delinquencies and charge-offs amongst the issuers are expected to continue to raise. In addition, our consumer-centric liquidation programs continued to differentiate our business and help to drive better returns. As we look at the competitive landscape in the U.S., we believe we are well positioned to take advantage of this intersection of favorable market dynamics and our operational scale and expertise. In Europe, our scale and scope in the United Kingdom, differentiated our business and allowed us to secure a number of larger portfolios. These deployments contributed to a strong purchasing year, particularly in the UK, which accounted for nearly three quarters of our European deployments. From an operational perspective, significant progress in liquidation improvement initiatives lead to better collections and stronger financial performance in 2017. Cabot has poised to have another solid year in 2018, particularly in the United Kingdom, where its effectiveness and unmatched scale provides competitive advantage. I'd like to begin today's presentation by reviewing Encore's U.S. business. Consistent with recent trends, buying conditions in the U.S. market remains favorable. A year ago, we estimated that the supply of charged off credit card receivables sold to debt buyers in the U.S. grew more than 15% in 2016. We believe supply in the U.S. grew even more rapidly in 2017 and was up more than 20%. The Federal Reserve recently released December 2017 figures and revolving credit in the U.S. which is comprised largely of credit cards has again reached an all time high. Meanwhile the commentary coming from issuing banks during recent earnings reports suggests charge off rates should continue to increase. The combination of growing loan portfolio and rising loss rates has traditionally been a leading indicator for future supply growth and improving purchasing opportunities. As such, we believe market supply will continue to grow both in 2018 and over the longer term. Consistent with this backdrop of healthy supply, pricing remains favorable. Importantly, according to our estimates, the fed segment continues to grow as a percentage of the whole market, comprising approximately three quarters of all credit card receivables sold in 2017. Because we have focused on expanding and improving our ability to collect on fresh paper over the past several years, we are now particularly well positioned to benefit from this industry trend. We will continue to steadily add operational capacity in 2018 as we have done in recent years to take advantage of this opportunity. In particular, we will expand the number of skilled account managers who are capable of supporting our consumer centric collections model, which corresponds especially well to our fresh paper strategy. In addition, we will continue to expand our internal legal collections capacity. With issuers selling more set of accounts sooner after charge offs and given our proficiency and fresh paper collections, we are capitalizing on large buying opportunities in the market. The fourth quarter was particularly strong from the deployment perspective as we've purchased approximately $170 million of charged off credit card receivables. Indicative of the growth in the U.S. market, and the strength of operational relationships. Forward-look commitments for 2018 have already surpassed our total deployments in the U.S. during 2017 which totaled $536 million. Turning now to a largest international business. Our subsidiary Cabot Credit Management strengthened its position as the leading debt buyer in the UK in 2017 and delivered solid financial results. Cabot deployed $420 million towards portfolio purchases in 2017 with approximately 3 quarters of that deployment in the UK. Cabot's liquidation improvement initiatives, which include operational, analytical and technology based programs, continue to drive better collections performance across many of Cabot's pool groups. The improvements from these initiatives, when combined with the benefits from a number of cost efficiency programs enabled us to effectively deploy capital in Europe's competitive market. Cabot strong collections performance continued in Q4 and is expected to remain so in the future. As a result in the fourth quarter, we reversed an additional $8 million of Q3 2016 allowance charge on certain pool groups in Europe. In the fourth quarter, Cabot completed its acquisition of Wescot, making Cabot both the UK's largest debt buyer and its largest servicer. As a result of this acquisition, Cabot has begun to consolidate its locations for debt servicing and BPO activities in order to improve efficiency and streamline its business. In total, the Wescot acquisition and the associated restructuring at Cabot resulted in a $12 million charge in Q4. I’d also like to spend a moment addressing the Cabot IPO, which was withdrawn in November and resulted in a fourth quarter charge of $15 million. While marketing the IPO, Cabot attracted a high level of engagement and interest, however, the equity market in the U.K. turned unfavorable at a critical time in the process. And in a number of IPOs planned for the London Exchange at the same time, either performed poorly or were pulled. As a result despite, Cabot’s positive reception in the market, we decided to withdraw the IPO. As Cabot generates strong earnings and already have sufficient capital to achieve its growth plan, we saw no reason to complete IPO in an unfavorable market. Encore has always viewed Cabot as strategic holding and Cabot remains focused and committed to its business plan. Turning back to the United States, no matter how regulatory agendas take shape, we remain committed to improving the consumer experience, as well as being focused on the compliance and risk management principles we have developed over the years. Issuers remain focused on managing reputational risk and continue to push for higher standards in governing consumer interactions. These principles form the basis for issuer audits, which have played a large role in providing sellers with the confidence to seek in the debt buying partners. We have spent years developing and documenting detailed operational procedures in order to earn this confidence. We applied constant attention to detail in the monitoring of activities regarding federal, state and local laws. To continue to raise the bar against which we and our competitors are judged. Encore hosted 37 issuer audits and due diligence exercises in 2017 and again passed each one. In fact, we frequently received compliments from issuers with regard to a culture of fair consumer treatment, the sophistication of our compliance systems as well as the thorough nature of our risk management program, which together provide sellers a clear path to achieving their goals. This is a good and necessary emphasis for the continued long-term growth and maturity of the U.S. debt buying market. As issuers continue to expect this level of commitment and performance from the debt buyers that re-enforces the depth and the breadth of the moats surrounding our industry. I will now turn it over to Jon who will go through the financial results in more detail. Jon?