Doug Baker
Analyst · RBC Capital Markets. Please proceed with your question
Well, look, I think, there’s couple levels of investment. I mean, one, we mentioned we’re putting in new ERP system in North America. We’ve done this in a number of regions, in a number of countries. So, we have a lot of experience. But, it takes time and spending to get this thing done, unless you want to take unnecessary risk. The good news is, we’ve already launched, we’ve rolled out, we have a 100% of our financial backbone in North America on this platform. We closed the month. We also have about 40% in North American production and warehousing on this system, and it’s been running. And I would say the early returns are quite favorable. So, what we know is it’s going to be on the continuum of normal installations, which I always call really painful to just impossible. I think, it’s going to be on the better side of that continuum but these things are always difficult. What’s the payback? Well, look, we’re replacing a 40-year old system. So, some of this is ultimately you’ve got to go do this. This will enable significant upgrades in our visibility in the business, our ability to, what I would say, further leverage digital and all the rest of the stuff. It’s going to be hard to parse through exactly how that works. But, I would say, this one-time expense that we talk about, dissipates as we go out throughout the year, and will certainly not be repeated next year. That’s around an additional, probably about a nickel this year is what we anticipate in total. That type of expense that we don’t expect to see next year. Hopefully, we do better than that. But that’s yet to be seen. On the digital side, we’re investing another $0.04 to $0.05 this year versus last year. If you go back in total, we probably have about $0.20 investment in this year on a run rate basis. And it’s really been built over the last six years. I think, this has been very smart money for us. And it does not show up in our R&D line where I think it probably belongs because of the accounting rules. But, this is a significant increase in what I would call R&D-related expenditures. And what it’s really designed to do is enable us to take advantage of what I think are our super size advantages in a digital world. We’ve got access to unique data that nobody else can get at. So, we have over 2 million accounts; we’ve always talked over a 1 million; we never bothered to count them up. Globally, it’s 2.2 million. We’re collecting data today in over 90% of them but too few of them are connected to the cloud. We’ve customized the cloud; we’ve created a central group, we’re doing a number of things right now. So, we have unique data. And I would say, the ability to leverage it better than anybody else, because we’ve got knowhow and a field team to actually take action upon what we learn. So, this is already translating into success in the industrial area where we are further ahead because you have fewer accounts, quite candidly. And it’s easier to start assimilating and getting after this stuff. So, that’s what we are learning first. But, it’s already led to a number of big, big enterprise deals that I don’t think two years ago we could have fantasized we would be able to go compete for because of the way they wanted to look at this industry. But now, for real, they are taking a look at what we can do on energy and water. They’re counting it, not just counting price that we want to charge, and it’s leading to significant new wins. So, that’s stuff is translating into success right away. But, this is in spite of difficult years because of FX, principally in energy, we have continued to invest in this business. And as we come out of this, we’re damn happy we did because it’s going to be adding additional fuel to a fire that’s already started to take off.