Kevin Ronald Sayer - DexCom, Inc.
Management
This is very cool. There are two things that are in the new app, and kudos to our team for getting this out. We went when we got non-adjunctive, based on several discussions, we decided that it was bad to over-ride, to not have the thing alarm all the time on your phone. So we overrode the mute button. And I had an attorney come in here one day, explain to me that while he was doing closing arguments with a jury, his alarm on his phone would not stop. And, please, will you fix this. And we got, in all candor, we got 80% positive feedback on the mute override, but 20% negative. We now have a feature in the app where you can, I think, it's called the app will run as the phone runs. So you turn that on and it's going to run just like the phone does. And it will mirror the phone. With respect to the alerts and the alarms, we call them flexible alerts, a flexible alert schedule. So if you're a patient during the day, if you want your high or low alerts to be at one level, you can set them. And then when you go to bed at night time, and one of the feedbacks we got from our patients for example, they might set their low alert a little higher while they're sleeping than they would during the day because they'd want to be woken up if they're turning on low very quickly. They also might set the high alert even higher because they don't want to have to wake up if they go above 250 while they're sleeping. So what we're going to do is give patients the flexibility to set an alert schedule that goes more with their lifestyle. There's another alarm in the G6 system coming out that is a predictive low glucose event that will, patients will be able to use. And that will basically give them 20 minutes warning, I think 20 minutes or 30 minutes, before they hit the low 55 threshold – rather than waiting until they get down below a specific number, which we've got feedback in our studies has been very useful and very well-accepted with patients. So this app format is going to give us a lot of flexibility in the future to give patients the features they want. And these, all three of these features, are things that patients have asked for. So we are responding to what people really need.