Javier Rodriguez
Analyst · Bank of America. Your line is open
Thank you, Jim, and good afternoon. Over the last several months, we have made incredible progress in our efforts to combat the COVID-19 pandemic, and it’s with continued optimism that I provide several updates today starting with vaccination, followed by a summary of the first quarter performance, then an update on our improved outlook for the year, and finally an overview of our ongoing commitment to ESG. Q1 brought a lot of smiles as a kidney care community administered hundreds of thousands of vaccines to its patients. Providers worked closely with the Biden administration, the CDC, and state governments so the dialysis patients could be vaccinated in a trusted and convenient side of care. We knew that this would help our patients overcome transportation and other access challenges getting to third-party sites. And we had confidence that the hesitancy rate would decline when they received education from a trusted caretaker. Thanks to all the hard work by our teams and the government partners, I’m proud to say that as of yesterday, 72% of our patients nationwide have received at least one vaccine dose. We also saw an opportunity to positively impact health equity by administering COVID vaccine in our clinics. Similar to the early results in the broader U.S. population in the first few weeks of the vaccine rollout, we saw the vaccination rates for black and Hispanics were approximately 40% below that of white and Asian Americans. This did not sit well with us. We got to work and mobilize our care teams including social workers, dietitians, and medical directors to have one-on-one conversations with patients to address common causes of hesitancy. Our Hispanic patients have now been vaccinated at nearly the same rate as white patient and the gap for our black patients has been reduced to 10%. We are not done. Our pursuit for health equity continues. On to our first quarter financial results, we delivered solid performance in Q1 as our operating margins returned to 15.7% in the quarter, while we continue to lead through the continued challenges presented by the pandemic. And we covered on our last call, treatment volumes declined in Q1. Our treatments per day hit a low point in mid-February, including the impact of approximately 25,000 mid treatments from the winter storm. Since then, our daily treatment trends have steadily improved. If these trends continue, absent any further infection surges, we believe that our sequential patient census growth through the end of the year could return to pre-COVID level, which is what we incorporated in our guidance ranges we provided last quarter. We’ve provided a bit more detail on volume that supports our outlook. First, with our update in Q1, COVID case counts and new infections within our dialysis population have continued to decline. As of last Friday, the number of active cases amongst our patient across the country decreased approximately 85% from peak prevalence on January 6, 2021. In the last seven day incidence rate for new cases decreased approximately 91% from the week ending January 9, 2021. Second, we’re grateful that we’re seeing a dramatic decline in the mortality rates associated with COVID. We previously shared that the unfortunate incremental mortality associated with COVID was approximately 7,000 in 2020. In 2021, both our patient mortality count and mortality count in the general population peaked in January. In the first quarter incremental mortality associated with COVID was approximately 3,300 lives, with more than half of that number occurring in January, decreasing to approximately 600 in March. It is too early to provide an estimate for April, but we expect the results will improve versus March. Chip into full year outlook. Our view of core operation performance for the year remains largely unchanged from our original guidance. However, now that the likelihood of some downside scenarios has decreased due to the trends I had previously mentioned, we are increasing our adjusted earnings per share guidance range to $8.20 to $9 per share, and our adjusted operating income guidance range to $1.75 billion to $1.875 billion. At the midpoint of our revised adjusted operating income guidance this would represent approximately a 4% growth year-over-year. These revised ranges assume no further major disruption from the virus range. My final topic is our ongoing commitment to environmental, social, and governance matters, or ESG. ESG has become a more significant topic of conversation and investment community over the last couple of years. These are not new areas of focus for us at DaVita. Our beliefs are incorporated into our stated vision of social responsibility that has three components, caring for our patient, caring for each other, and caring for the world around us, including both our communities, and our environment. DaVita continue to execute against this vision, providing top quality clinical care for our patient is at the core of what we do, and because have already spoken at length about our patients care and our efforts to vaccinate our patients, I’d like to highlight a few of our achievements in caring for our teammates, and caring for the world around us. I believe that fostering an environment rich in diversity and where we all feel that we belong is imperative to our culture, and how we connect with each other, and how we connect with our patients every day. In our commitment to cultivating diversity is evident throughout the organization. It starts with the Board of Directors currently made up of nine leaders from 67% are diverse, including four women and three people of color. The diversity of our team extends to leaders who run the core operations in our clinics, of whom 52% are female, and 27% of people of color. These results have been achieved through thoughtful and deliberate practices to create a diverse pipeline of talent. In 2021, we published our first report on diversity and belonging, disclosing many of our company’s diverse metrics in our ongoing efforts to cultivate a diverse organization in which everyone feels that he or she belong. We also recently publish our 14th Annual Corporate Social Responsibility report and our first ESG report. These reports disclosed the progress we made in 2020 and lay out our ambitious ESG goals for 2025 including goals to reduce carbon emissions by 50%. To have vendors representing 70% of emission set climate change goals and to achieve engagement scores of 84% or higher among our teammates population. We are pleased with our progress to date on diversity and ESG. And as you can see by our goal, we have a lot more we hope to accomplish. With that, I’ll turn the call over to Joe.