Javier Rodriguez
Analyst · Barclays, sir
Thank you, Jim and good afternoon everyone. I hope that you and your families are healthy. Let me begin by expressing my sincere appreciation for the 65,000 nurses, patient care technicians, social workers, dieticians and other caregivers worldwide, including many nonclinical workers who are on the frontlines of care with our physician partners. These people are living up to the meaning of DaVita, which is to give life during this global crisis. Their courage and dedication to helping others is a source of energy and inspiration. I want to extend that gratitude to all healthcare organizations and caregivers around the world. For today's call, I'll discuss three topics, our response to the crisis, the impact of COVID on our business and our decisions relating to the CARES Act. At Capital Market, I talked about the strength of our platform and our ability to provide continued care to dialysis patients across all sites of care from the hospitals, the patients home and in our clinic. Our response to COVID highlights the resilience and the strength of our teammates and demonstrates the power of connecting the multisite platform. Let me give you a few examples to bring it to light. First, we're leveraging our national scale with the resources team and our geographic footprint to open and operate dedicated clinics and treat dialysis patients who are suspected to be COVID positive, which has helped to free up precious hospital resources. The dialysis industry in partnership with the government has joined together to help maintain continued care for dialysis patients by creating isolated COVID capacity that can be accessed by other providers. Next, our position as a national leader in home dialysis to serve our patients well by supporting continued growth of home dialysis during this crisis and helping to provide continued care for all of our patients as they may have moved between dialyzing in home, in hospital or in center due to the virus. In addition, we've been able to utilize our leading telehealth capabilities to allow us to expand the treatment of our patients in the safety of their home, while maintaining access to their care provider team. With the support of the government, we're now using that telehealth platform to provide further support for in-center patient care. Finally, in our over 900 hospitals where we deliver services, we've been able to allocate resources and shift caregivers to areas that most needs to help support patients and our hospital partners. Next, let me address some of the trends we're seeing while covering the expectations for the short and long term business impact of COVID. On the spread of the virus, we're experiencing similar geographic waves of COVID impact, if you've read about in the news. Initially the CDC wanted all COVID positive patients treated in the hospital as its pandemic spread however the CDC quickly recognized this is not possible in terms of providers like DaVita, who’ve been able to focus on infection control well before COVID to alleviate the burden from the hospitals and to treat stable patients in an outpatient setting. Today nearly 70% of the DaVita the patients are either COVID positive or suspected to be COVID positive are treated in one of our outpatient settings. The operational tasks of maintaining treatment three times a week to these COVID positive or suspected to be patient on cohortships[ph] tips and clinic has been nothing short of extraordinary, all while maintaining continued care over 230,000 patients who’ve show no symptoms of the virus, but are at risk with multiple other comorbidities. The near term impact on our business is still dynamic and somewhat uncertain. However, we're able to affirm our guidance for 2020 at this time. This may be in contrast that what you've heard from other providers who are maybe facing volume or liquidity issues due to the significant drop-off on elective procedures. As you know, dialysis is not optional it is life sustaining treatment that our patients need multiple times each week. The long-term is we have less visibility. We believe the economic impact of COVID on our business will lag the impact of the broader economy. The scope of the impact of COVID on our business will be based primarily on the duration of this devastating virus and its impact on unemployment generally. We expect that these factors would have a greatest impact on volume and mix. Volume as the growth of dialysis population is more uncertain due to the potential impact from the virus on the late stage CKD population and on the health status of our existing ESRD patients and our commercial mix, because the insurance mix of our patients could be negatively impacted by weakening of the broader economy. Next, I want to knock the administration swift response in this time of crisis. The administration collaborated with the dialysis industry by modifying certain policies and regulations to facilitate our ability to treat COVID positive patients in cohortships[ph] or clinics, where necessary. The administration also acted quickly by distributing funds to healthcare providers in an effort to ensure that patients uninsured and insured have access to the care they need during this time of crisis. We believe that the spirit and the intent of the government action with the relief fund was to prevent healthcare providers from closing their doors, not to help a company make their earnings targets. DaVita has been and will be able to continue to provide care for our patients, including the uninsured without the need for this federal funding. As a result, although we have incurred costs that fall within the parameters of the relief fund under the CARES Act, DaVita has decided not to accept this government financial support at this time. We believe that it's in the best interest of our company, shareholders and our country to allow these dollars to be redistributed to other individuals, organizations, or healthcare providers that's truly needed. ESG has been an increased focus over the last year and doing the right thing matters. In our opinion, the current healthcare crisis is an opportunity for companies to lead and contribute for the greater good of society and we are happy to do our part. Let me conclude with a comment on the DaVita’s culture. In this crisis, the fact that our frontline caregivers know that they're part is something bigger, the ability has been a key part of our resilience. They are true heroes and they know that our entire company or as we say, our ability is doing what we can to support them. We know we still have an unpredictable future with this virus. We're thankful that we're village strong. Now, on to Joel to provide an update on our Q1 results and to discuss our financial outlook.