Ed Ryan
Analyst · GMP Securities
Thanks Scott. Good afternoon everyone and welcome to the call. Thanks for joining us today. We kept the momentum going from the first half of the year and had another great quarter here at Descartes. We built business, delivered predictable results. We focused first and foremost on delivering superior predictable results for our customers, which in turn helps us deliver superior predictable results for our shareholders. Our consistent delivery of these results for all stakeholders has helped us build credibility in the market. That credibility is important across our entire business. Our credibility with the customer community helps us build deeper relationships and creates opportunities to deploy more solutions. Our credibility with the partner community helps us go-to-market more effectively with established global companies like SAP and Oracle NetSuite as well as emerging companies like Geotab. Our creditability as an acquirer and logistics and supply chain market helps open doors for new opportunities, and is an important factor when founders are contemplating where the best home for their business is. Our credibility as a neutral party and good steward of data has been instrumental in helping us develop and maintain good access to updated trading data content from governments and institutions. Our credibility as an employer helps us attract and retain some of the smartest logistics and supply chain minds on the planet, and our credibility with the investor community underpins our long-term strategy as we continue our journey to become a leader and logistics and supply chain technology. As we've said before, we believe this is a long-term game, and we believe that we have the right strategy, operating plan and credibility to be the winner in this market. On today's call, I'll talk a little bit about that strategy and our long-term operating plans. I'll also talk about some of the trends we're seeing in the market and how we believe our network based approach gives our customers an edge on their competitors. After my market update, Alan will then provide a detailed overview of our financial results, and then I'll finish up the call talking about our calibration for Q4 and our operating plans moving forward. First, let's start by going over some of the key financial highlights for the third quarter of fiscal 2020. We had another outstanding quarter of operating results and we're very happy with our key metrics, fueled by our continued organic growth and our ability to successfully integrate acquisitions. Revenue for the quarter was up 19% from Q3 last year, coming in at $83 million. Our adjusted EBITDA continues to grow nicely. For the quarter, we generated $31.5 million of adjusted EBITDA, an increase of 31% over Q3 of last year. Digital compliance continues to contribute nicely to this growth, growth that remains ahead of our plans of the mid to high 20s and adjusted EBITDA growth for this fiscal year compared to the previous fiscal year. We continue to convert our EBITDA into cash, converting 87% of EBITDA into cash and generating a record $27.5 million of cash in the quarter and consistent with our long-term operating plans, we've been investing cash back into our business to focused research and development investments and by combining with complementary businesses. We combined with four businesses so far in FY '20. You'll hear some updates from some of those investments in just a few minutes. All-in-all, another great quarter here at Descartes, continuing the momentum from Q1 and Q2, we have a predictable cash generating business and we have a solid balance sheet with financial capacity to continue to acquire businesses, and we're well positioned to continue our growth. So, let's talk a little bit about Descartes' strategy and how our network has been set up to help customers deal with an increasingly unpredictable business environment. Descartes has been connecting trading partners for more than 20 years to help them exchange information, automate processes, and move goods more efficiently. We are in the information business and we always have been. We are in a constant mission to connect more parties, collect more data and help those parties make use of that data. The proliferation of IoT devices and an increasing demand for real-time information is great news for us. Quite simply, we can now collect more data and we can get our hands on it quicker than ever before, but that's not an easy thing to do. It takes years to build a network and a lot of domain expertise to constantly keep up with the new standards while also maintaining old standards as not all customers move at the same pace. Logistics is a multi-party, multi-process problem and when you cut across nodes, geographies and industry verticals, you end up with a lot of data protocols and sources for data collection. You also end up with different data needs and semantics based on the type of supply chain participant. The carrier will think about things differently than the shippers as well as forwarders and the government agencies that they need to connect too. So if you want to have all those parties on your network, you need to have solutions that meet their requirements, which mean solutions for shippers, carriers, and logistics intermediaries. More than ever, we believe that connectivity is key. Increasingly, it is real-time connectivity that customers demands. Connectivity is required across the supply chain whether it's a consumer order or a B2B order. In order to be agile and react quickly to the opportunities are out there. Need to be connected to your customers, your logistics partners, applicable governments, your inventory information, and if you're moving goods internationally, you also need to be connected to updated content to understand total landed costs, and regulatory requirements. We've seen this coming and I've added to our network accordingly and we continue to invest in our network because the challenges for our customers are getting greater every day with the Amazon effect, and the constantly changing regulatory environment. When we think about what's next, we continue to invest to get good data quickly for our customers, which is where we think our long-term strategy of connecting shippers, carriers and logistics intermediaries will continue to pay off. Let's now take a step forward in terms of our customers are making use of our network. With access to real-time information, global trade content and connected trading partners. And let's take a look at that through the lens of a shipper, a carrier and logistics intermediary for a few examples. Last week was Black Friday, which is now a global phenomenon. It presents challenges and opportunities for shippers, carriers, and logistics intermediaries. From a shipper perspective, the challenges and opportunities with Black Friday and e-commerce more generally can vary depending on the size of the Company and their omni-channel strategy. Either way, the expectations are the same, consumers and now businesses as well are conditioned to have goods available within short delivery times, and they want real-time visibility into the status of their orders. Whether you're a large retailer, small e-tailer or something in between in order to satisfy your customers' expectations, you need to know how much inventory you have and where it is at all times. And you need to know your delivery capabilities and costs at the time of the order. In today's world, if you don't deliver on your promises, it can really hurt you as customers could be fickle and they have more choices than ever. We believe the connectivity is at the core of a successful e-commerce and omni-channel strategy. If you're a small e-tailer, for instance, you need to be connected to your various sales websites to display your products such as Amazon, eBay and Magento. You need connectivity to understand what's likely a distributed inventory situation. You need to be connected to your logistics partners to seamlessly print labels and execute shipments. And if you're sourcing or distributing goods internationally, you need access to updated duties and tax information to accurately calculate the total landed cost of your purchases, and your customer's orders. This is exactly the kind of connectivity and ecosystem you get as a member of the global logistics network. We spent considerable time and effort investing in our e-commerce tools for the SMB community over the past few years including acquisitions like Oz, ShipRush and pixi. And we think there are more opportunities to invest in this space moving forward. Similarly, if you're a large retailer developing or enhancing your omni-channel strategy, you may have a lot of similar pain points as the smaller guys, but on a larger scale and with some additional considerations, particularly if you operate your own fleet of vehicles. Descartes has a long history of helping fleet owners transform the delivery operations, moving from batch optimization to true real-time optimization, which is critical to help customers understand the profitability and certainty of any narrow time windows. We continue to be the go-to company for companies who are looking to distinguish their businesses based on the logistics operations. Our customers can use our dynamic scheduling home delivery solutions to enhance their customer experience right from the online delivery appointment booking through to the mobile monitoring and delivery at the customer's door. Let's switch gears and talk a little bit about how our connected network helps carriers manage the complexities of today's dynamic market. I'll start by emphasizing the fact that we're a multimodal network. So when we talk about serving our carrier community, it includes truck carriers, air carriers, rail carriers and ocean carriers. Continuing to tread briefly on route optimization, we have a number of truck carrier customers that are using our route optimization solutions to help them differentiate themselves with higher service levels for deliveries. So, this is a narrowing niche in that market. More broadly for the truck community, we continue to invest in our visibility and capacity matching capabilities, which I'll come back to in a few minutes. And we also have a number of other products that help truck carriers connect to their customers and improve efficiency. For instance, we have dock rescheduling solutions that help trucking companies more efficiently schedule their time windows at the stop, which makes the customer happy while the decreasing wait times. Our MacroPoint real-time visibility solution also connects trucking companies to their customers whether that's a freight worker or the associated shippers, again helping improve customer satisfaction while increasing efficiency. From an airline perspective, we've been connecting airlines to their customers and partners for years. We connect airlines to the freight forwarders community, the ground handler community, the shipper community and to the government agencies. More recently, we enhanced our toolkit for air carriers with the acquisition of CORE. Airlines use CORE's network to accurately track international mail, parcel, and cargo shipments as well as U.S. domestic mail and parcel shipments. What's unique about CORE is the leading edge IoT solution for tracking ULDs or unit load devices, which is the box, the pallets, the cargo is loaded into before it goes on a plane. ULD management is difficult and by incorporating Bluetooth-enabled IoT technology, CORE is helping the air carriers better manage their pool of assets. We are looking to link that data to individual shipment information on the GLM to provide even greater visibility to carriers, forwarders and shippers. We've also been connecting ocean carriers to the customers for decades. In fact, when I joined Descartes nearly 20 years ago, it was through the acquisition of the transport where I worked and our focus was on helping ocean carriers, publish rates and connect to their customers. We have grown that area of our business considerably since then, and now offer a number of advanced rate management systems for ocean carriers. We help connect ocean carriers to government agencies for customs filing initiatives. We have tools to help ocean carriers better managed the land position -- land portion of their container moves, and we helped connect shippers, forwarders and NVOCC to ocean carriers for the booking and execution of shipments. Finally, from a rail perspective, we connect the rail community systems to help our customers get visibility into shipment statuses, and we also have tracking solutions available for the same rail customers. Again, it's important to us that we have all the participants in supply chain connected to our network. And that's why we continue to invest in solutions across the board. So let's switch gears again and talk about how our connected network helps logistics intermediaries like freight forwarders and customs sized brokers. We continue to believe that freight forwarders, 3PL, customs brokers, NVOCC and other intermediaries will continue to play a key role in international trade into the future. Our strategy is to support and serve that community, not to displace, compete or disintermediate as some technology-based companies target. As a result, we continue to expand the solutions we offer this important group of industry players. We have targeted solutions for forwarders and brokers that help them connect and collaborate with carriers, other intermediaries and their customers, the shippers. And they can also make use of a wider set of solutions on the global logistics network, such as our content tools and our e-commerce foot print. We also continue to build out our solutions for customs filings and security compliance. As we talked about on the call before, rules and regulations are constantly evolving and we have a team of people dedicated to staying on top of this and providing solutions that help isolate our customers from complexity in this ever-changing landscape. This area of our business has seen strong growth over the last couple of years with the dynamic regulatory environment caused by trade wars and geopolitical forces like Brexit. Coming back to our investment in MacroPoint and the capacity matching product, we remained excited about the opportunity to connect brokers and carriers to match freight capacity with demand. Just to recap, our capacity matching solutions is designed for freight brokers and carriers to partner on an opt-in basis to share lean history and capacity to support better network alignment and utilization. As I highlighted before, it isn't about disintermediate and logistics service providers from their customers, it's just the opposite. It's a tool to help the logistics service providers and make them more successful. It's about helping logistics service providers respond to dynamic markets and self assemble to identify opportunities to connect, collaborate, remove friction, and respond to market forces that are threatening their business. As we continue to enhance the capacity matching solutions and add more usage to the community, we see more and more opportunities to really make a difference for our customers here and help them thrive in today's market. Hopefully, as we walk through these examples for shipper carriers and logistics intermediaries, we see a common theme, connectivity to trading partners and data sources is key and we believe that our multimodal network-based approach is the right solution. One last area that I would like to comment on before moving on is the integration of Visual Compliance. I just talked about the importance of having solutions for all the participants and supply chain. Some of our solutions are better suited for shippers, some for carriers and some for logistics intermediaries. However, some of our solutions are more universal and our trade data content solutions fit that bill with Visual Compliance being our mostly recent investment in that space. In order to stay on top of the changes to duties, tariffs, taxes, and sanctions list, customers need access to timely, reliable information and they take systems that can digest that information. Visual compliance provides software solutions, content and services to automate customs, trade and fiscal compliance processes with the focus on the denied and restricted party screening processes and export licensing. Adding Visual Compliance earlier this year not only gave us more scale in the denied party screen space but also brought new functionality that we have been talking the market over the last nine months. Nine months into it and we are very happy with the results. We're seeing improvement in our data collection and processing as we now have a wider content team now working together. We're also starting to work on product synergies. For instance, leveraging the Visual Compliance offerings combined with our Customs Info solutions. From a go-to-market perspective, we continue to see good cross-selling activities in Europe with our local team marketing and products and landing deals and our North American content sales teams are now unified. And from a financial perspective, we are really pleased with the continued growth of the recurring revenue of the business and the financial profile remains very healthy. Business continues to perform ahead of our plans, which has contributed to our aggregate growth being ahead of our planned range. Before handling the call over to Allan to talk a little bit more about the financials, I'd like to thank some people that continue to contribute to the strength of our business. So, thank you to our employees for all their hard work they put in to make sure our customer gets results. Our customers continue to get results and that's why we have a successful business. Thank you to our customers who continue to place confidence in Descartes as their network of choice whether you're a shipper, logistics intermediary, carrier, or even a government agency. Thanks for connecting and helping our community grow and thanks for your continued engagement. Thanks to our partners for helping us continue to expand our ecosystem and thank you to our shareholders, both new and long standing for continuing to have confidence in Descartes and supporting us with your capital. And with that, I'll turn the call over to Allan.